Lufthansa Flight Delay Compensation

If your Lufthansa flight delays for more than 3 hours or was cancelled without prior notice, you might be eligible for compensation up to 600€ based on the EU 261 rule.

Enter your flight details and check how much you can claim

Lufthansa flights delayed/cancelled claim compensation

Lufthansa Airlines flights passengers may experience flight delays, flight cancellations or even denied boarding. Such instances happen often and should not be tolerated.

So if you are one of the victims of Lufthansa flight delays or Lufthansa flight cancellations, you can claim Flight Delay Compensation up to €600 from Lufthansa Airlines following EC Regulation 261 of 2004.

To know how much you can claim from Lufthansa Airlines, you can make use of our free flight delay compensation calculator. You just need to enter your Lufthansa flight number and date of travel which is available on your Lufthansa flight ticket or your Lufthansa flights Boarding Pass.

Once you enter the flight information, you can check for free the amount you can claim from Lufthansa; you also need to provide the reason behind the flight delay or cancellation. You may also claim for denied boarding due to oversold flight tickets or if you missed your connecting flight due to your first flight delay.

Compensation for flight delays can be claimed only if your flight was delayed at the arrival airport for more than 3 hours than the scheduled arrival time. If your flight has been delayed at departure but arrives within the stipulated time of arrival, then you won’t be able to make your claim. In cases where the flight has been delayed to depart but arrives 10 minutes before the 3 hours, you cannot claim compensation from the airlines.

Lufthansa Flight Delay Compensation

If you had been travelling with Lufthansa Airlines and if your flight has been delayed or cancelled or you are denied boarding the flight due to overbooking, then you can claim reimbursement for the problem caused to you by Lufthansa Airline. According to EU Regulation 261/2004, a person can claim compensation up to 600€ (£450) for delayed or cancelled flights from Lufthansa Airlines.

You can claim compensation for delayed and cancelled flights up to 3 years back. You can mostly go back 3 years to claim reimbursement for the flights that have been cancelled or delayed or if you were denied boarding due to overselling flight tickets.

If your flight has been delayed to take off but arrives within the stipulated time of arrival, then you won’t be able to make a claim. The flight should be delayed for more than 3 hours at the time of arrival for you to make a claim.

In cases where the flight has been delayed but arrived 10 minutes before the 3-hour deadline, but you still couldn’t alight the flight as the door wasn’t open and that caused you to delay of more than 3 hours, combining the time till the door was open, you can ask for compensation from the airlines. Use our Flight Delay Compensation Calculator to check the appropriate amount you can claim from Lufthansa Airlines.

How much can you claim for Lufthansa Airlines Flight delays?

The amount of compensation for Lufthansa Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Lufthansa Flights Passenger Rights

Many air passengers are not aware of their rights and because of this, they fail to claim for the inconvenience caused to them. Claiming compensation for flight delays and flight cancellation is every air passenger’s right. EU air passenger rights (EC Regulation 261/2004) clearly states that an air passenger can claim compensation for flight delays, flight cancellations and denied boarding.

The airline is also liable to pay a refund if passengers are denied boarding due to overbooking or for changes in flight times without any prior notice. We (Claim Flights) help air passengers to know their rights for flight delays, flights cancellation and if they were denied boarding.

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 2 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelling with Lufthansa airlines and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, Lufthansa airline flight passengers can claim up to €600as flight delay compensation. This takes into account the distance that you travel both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to €250
  2. And over 1,500 km, you can claim up to €400

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to €250
  2. If the distance is between €1,500 – 3,500 km, then you can claim up to €400
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

How To Claim Lufthansa Flight Delay Compensation?

Claim Experts at Claim Flights can help you to claim compensation for your flight delays/cancellations/denied boarding. All you need to do is enter your Lufthansa flight number and flight date in the flight delay compensation calculator. Our Flight Delay Compensation Calculator will calculate the compensatory amount that you are entitled to claim from Lufthansa airline.

Claim Flights and its team of expert consultants make sure that you get the right amount of money in right time. You may need to further fill the claim form and assign us by signing the digital contract between you and us to claim from Lufthansa airlines on behalf of you.

When Can I Claim Compensation From Lufthansa Airlines?

If you are Lufthansa airline passenger and you are still wondering whether you can claim compensation or not, then Claim Flights can help to inform you about the exact status of your compensation case.

Claim Flights file your case in accordance with EU passenger rights regulation, according to which, you are eligible to claim a refund for flight delays of more than 5 hours, cancelled or postponed without prior notice. You can also demand money back if you missed the connecting flight or in case inconvenience was caused by flight overbooked. Claim Flights can help you to estimate compensation amount that you can claim from Lufthansa airlines.

Claim Compensation For Flight Delays Of Lufthansa Airline!

If you travelled with Lufthansa flight and it has been delayed for 3 hours or cancelled without any prior notice or denied boarding due to overbooked flights then as an air passenger you have rights to claim compensation from Lufthansa airline according to EC Regulation 261/2004 European Union air passenger rights.

You can contact Lufthansa Airlines to claim compensation for the inconvenience caused to you on their customer service phone number. However, in most of the cases, Airlines may excuse and you are not able to receive the compensation amount. So check your eligibility to claim compensation from airlines.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Easy Steps To Claim Compensation With Claim Flights

Many times, passengers are not aware of EU air passenger rights, which will help them, get flight delay or flight cancellation compensation from Lufthansa airlines. Claim Flights helps passengers know their rights and file their compensation claims with airlines. We care about all the air passengers and have number or resources that can help facilitate compensation claims.

Claim Flights Compensation Calculator is a popular tool and is available on our website. Anyone can use it to know compensation amount that is due for the delayed or cancelled flight from Lufthansa airlines. We have an in-house legal counsel, solicitors and legal experts are also available for online chat with passengers who want help and advice regarding claims.

Our team facilitates the passenger to file a claim on his own. Claim Flights also file claims for passengers, for which very low commission fee is charged, but only if the claim is successful i.e., on a No Win No Fee basis. Claim Flights simplify the claim process what is otherwise a daunting task for a passenger.

Claim Flights – Flight Compensation Firm (How We Can Help You To Claim Your Money Back)

If your flight has been delayed or cancelled while you are travelling within Europe, flying with an EU registered flight and you don’t know how to claim compensation for the problem the airline has caused to you, all you have to do is provide us with your Lufthansa flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our claim expert team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation, flights departure and arrival time, etc. making us more likely to win the compensation. If you have any complaints regarding Lufthansa airline flight delays or cancellation you can contacts Claim Flights at any time.

Claim For Your Rights With Claim Flights!

If you are Lufthansa flight passenger and your flight has been delayed by over 3 hours or your international flight has been cancelled, then you can claim money back from the airline. The airline is liable to pay a refund due to denied boarding resulting from overbooking of the flight or if you miss the connecting flight due to a current flight delay.

Flight cancellation and postponed flights are other possible reasons to claim compensation. Lufthansa airlines do not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back you can use our service.

If your flight is delayed and you are wondering whether you can get compensation or not, then Claim Flights is the right address for you. Our team of Claim Professionals can help you to file your case against Lufthansa airline. All you need to do is provide us with your flight number and flight date. Our flight compensation calculator helps you to calculate the amount you are entitled to claim from the airline. Don’t delay and claim your delayed flight compensation today.

Claim Flights No Win No Fee Claims

Team of Claim Experts at Claim Flights helps you to claim your money back from the airline in case your flights are delayed by 3 hours or more. You can check your flight status with the help of the flight tracker. The information received from which can be used to file the case against the airline. The compensation calculator helps you to calculate the exact compensation a person is entitled to claim from the airlines. Experts at Claim Flights make sure that you get the right amount of money at the right time.

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Useful Information about Lufthansa Airlines

Lufthansa sometimes also known as Lufthansa German Airlines is the largest airline of Germany in the European continent. The name Lufthansa was derived from the German word “Luft” (meaning “air”) and “Hansa” (meaning “guild”) which is a Latin word. Lufthansa Airlines acquired its name and logo from its predecessors which got liquidated in 1951. It consists of over 600 aircrafts when combined with its subsidiaries.

Its subsidiaries includes EuroWings (now operating for Germanwings), Austrian Airlines, Swiss International Airlines (which consists of – Edelweiss Air: for leisure routes & Swiss Global Airlines: focusing on regional routes), Lufthansa Regional (which consists of Air Dolomiti and Lufthansa CityLine). Its corporate headquarter is located at Cologne while its main operation base, called Lufthansa Aviation Center (LAC) is located at Lufthansa’s primary traffic hub at Frankfurt Airport.

austrian flight
Lufthansa is a vast airline with 620 flights operating to 18 domestic and 197 international destinations. Lufthansa operates regular flights to 78 countries across Europe, America, Africa and Asia. The abbreviation for Lufthansa flights is LH (its IATA code). Lufthansa German Airline witnesses massive air passenger traffic of over 103 million passengers annually and a cargo load traffic which is equally heavy for Lufthansa airline.

These massive numbers clearly indicate that Lufthansa flights can be delayed due to air traffic and airline management. Lufthansa airlines started sharing profits with its employees in 1970, giving them the option to choose between cash & preference shares. When the airline got privatized, its employees received more than 3% of its shares.

Lufthansa and it’s Ventures
Lufthansa Airlines were state-owned airline until 1994, after which it got privatised. MGL Gesellschaft fur Luftverkehrswerte, Deutsche Postbank, and Deutsche Bank along with other private investors are now the owners of Deutsche Lufthansa AG. Lufthansa along with the other four airlines Scandinavian Airlines, Thai Airways International, Air Canada & United Airlines formed the “Star Alliance” in 1997 known to be the largest alliance in the world.

Other ventures in which Lufthansa has a share in are as follows:

1) Aerologic, a German cargo airline owned by Lufthansa (50%) in a joint venture with DHL (rest 50%).

2) SN Airholding, parent company of Brussels Airlines whose 45% is owned by the Lufthansa Airlines since 2008

3) SunExpress, an Antalya based Turkey airline which is jointly owned (50% each) by Lufthansa and the Turkish Airlines.

Codeshare Partners & Fleet Size
Lufthansa airline partners with many airlines through code-share agreements which includes Air Malta, Germanwings (now operated by Eurowings), Luxair, TAM Linhas Aereas and SpiceJet. Code-share agreement allows the airlines to use the flights from other airlines to brand as their own and also market things under their name and flight number.

Lufthansa has more than 250 aircrafts which are as under shown in the table below:

Airbus A319-100 30
Airbus A320 61
Airbus A321 64
Airbus A330 19
Airbus A340 42
Airbus A380 14
Boeing 737 7
Boeing 747 32
Total 269
Lufthansa along with its subsidiaries (Lufthansa CityLine & Lufthansa Regional) has flights to 18 domestic and over 190 International destinations in more than 75 countries across Asia, Africa, Europe and America with the fleet size of more than 280 aircraft.

Most Frequent Routes Operated By Lufthansa Airlines

Sr. No. Country City
1 Germany Freiburg, Stuttgart, Munich, Nuremberg, Berlin Tegel, Frankfurt, Hamburg, Hanover, Cologne/Bonn, Dusseldorf, Munster, Dresden, Leipzig/Halle, Bremen
2 Italy Ancona, Bologna, Catania, Bari, Florence, Genoa, Milan Linate, Milan Malpensa, Rome, Venice, Pisa, Venice, Verona, Naples
3 United Kingdom Aberdeen, Birmingham, Cardiff, Edinburgh, London Heathrow, Manchester, Newcastle upon Tyne
4 Spain Alicante, Barcelona, Bilbao, Madrid, Malaga, Palma de Mallorca, Valencia
5 France Paris-Orly, Mulhouse, Lyon, Marseilles, Nice, Paris, Toulouse
6 Poland Katowice, Krakow, Lublin, Warsaw, Lisbon, Porto,
7 Denmark Aalborg, Billund, Copenhagen
8 Russia Moscow, Saint Petersburg
9 Turkey Ankara, Antalya, Istanbul
10 Sweden Gothenburg, Stockholm
11 Switzerland Geneva, Zurich, Basel
12 Greece Athens, Heraklion
13 Austria Vienna, Innsbruck
14 Portugal Lisbon, Porto
15 Hungary Budapest
16 Belgium Brussels
17 Cyprus Larnaca
18 Czech Republic Prague
19 Malta Luqa
20 Bulgaria Sofia
Lufthansa International Destinations
Lufthansa airlines operates regular flights to the following cities across America, Asia and Africa:

America: Rio de Janeiro, Sao Paulo in Brazil; Atlanta, Boston, Chicago, Charlotte, Denver, Detroit, Houston, Newark, Orlando, Philadelphia, Los Angeles, Miami, New York City San Francisco, Seattle, Washington D.C in USA; Bogota in Colombia; Buenos Aires in Argentina; Mexico City in Mexico; Montreal, Toronto and Vancouver in Canada

Asia: Tel Aviv in Israel; Shanghai in China; Bangalore, Chennai, Delhi, Mumbai, Pune; Tehran in Iran; Tel Aviv in Israel and Bangkok in Thailand

Africa: Marrakech in Morocco; Abuja, Lagos, Port Harcourt in Nigeria and Luanda in Angola.

Lufthansa Airlines Services And Awards
Services provided by Lufthansa airlines are different for different flight passengers. Depends upon the distance of flight travel. They provide different kind of foods and beverages for flight passengers. And they specially treat diabetes passengers or children.

Lufthansa Airlines has won “Europe’s Leading Airline 2015” award, “Europe’s Leading Airport Lounge 2015” award, “Europe’s Leading Airline 2014” award in 2014.

Lufthansa’s Frequent Flyers Program

Lufthansa does offer its frequent flyers a loyalty-based program called “Miles & More”, which can be used with any of its alliances and subsidiaries. A passenger can accumulate points through in-flight ticket purchases and depending on their calendar year points. They can redeem services and benefits ranging from access to the lounge and executive bonus to much more.

Reviews & Statistics

Lufthansa is known for its most extensive network. However, it scores at the bottom when it comes to employee relations. Its pilot is often seen carrying out strikes and not flying their flights, causing flight cancellation and significant losses in terms of business. Since 2007, they also have had a poor relationship with the airline industry due to their pilots’ on & off strikes and the pushing of their Low-Cost airline Germanwings.

In terms of services, Skytrax has rated 6-Star Airline based out of 10 stars based on 1813 reviews till December 2021, owing to its onboard services such as food & beverages, in-flight entertainment, seat comfort, crew service and value for money.

Lufthansa Flight Delay, Flight Cancellations Statistics
Lufthansa Airlines have a really good track record of being on time, that is, 81% of the time they are on schedule. While there are only 1% of instances that they have cancelled their flights. Their flights have never been diverted in the past few months. Well, there have been instances wherein Lufthansa flights have been delayed for 9% of the time while 3% and 4% of the time they have been very late and excessively late respectively (between 15th, Aug 2015 to 15th, Oct 2015).

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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