London Gatwick Delays or Cancellations

For Gatwick flight delays or cancellations, you could be entitled to compensation up to 600€ under EU law EC 261.

Enter your flight details and check how much you can claim.

Gatwick flight delay or cancellation rights

Are you one of the victims facing delays or cancellations, left stranded at London Gatwick Airport, and don’t know how to go about it?

Here is all you need to know when your flight was delayed or cancelled. You may have the right to compensation or refund from the airlines.

You may be eligible for flight delay compensation if …

  1. You reached the final destination later than 3 hours
  2. You were departed from Gatwick Airport
  3. You arrived at Gatwick Airport with EU-registered airline
  4. And, the delay was not due to extraordinary circumstances

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

How much you can claim?

What to do if your flight was delayed or cancelled?

  • Ask the airline for a reason behind flight disruption
  • Get confirmation in writing from the airlines’ customer service
  • Note the actual arrival time, when you landed at the final destination
  • Collect additional evidence (e.g. photos, boarding pass, receipts, etc.)
  • Check if you are eligible for compensation
  • Assign us with your case for a hassle-free claim

Passenger Rights under EU 261 Rule

Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines for longer flight delays, cancellations and denied boarding due to overbooking.

In these cases, you can claim compensation, if the airline was responsible for …

  • ✔ flight delays: if you reached the final destination with more than 3 hours delay
  • ✔ flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
  • ✔ denied boarding: if you were denied to board your flight due to overselling of flight tickets.
  • ✔ missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.

Examples of such circumstances include strike action (pilot strike, air traffic control strike etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.

Important: You do not have to be an EU citizen to claim delayed flight compensation. You can claim for flights’ departed from London Airport with any airline, or arrived at London Airport with a EU-registered airline.

London Gatwick Flight Delays

Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.

Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.

Your rights for Gatwick arrivals delays

For flight delays over three hours on arrivals, you could be entitled to compensation up to 600€ (or £510).

How much can you claim for Gatwick Airport delays?

The amount that you can claim depends on the length of the delay and distance of your flight:

Origin and Destination Travel Distance Compensation
Within EU Less than 1500 km 250€
Over 1500 km 400€
Between EU Airport – Non EU Airport Less than 1500km 250€
Between 1500 to 3500 km 400€
Over 3500 km 600€

Your rights for departure delays

When the flight delays over 2 hours, the airline must offer you …

  • free meals and refreshments
  • 2 free phone calls, and access to email or fax

For flight delays of more than 5 hours

  • You should be re-routed to the earliest available flight. Alternatively if you were not willing to travel, you can ask for a refund.
  • For an overnight delay or when stay becomes necessary, hotel accommodation and transport facility is the airlines’ responsibility.
Important: If your flight was diverted to any other airport and you reached the final destination later than 3 hours, you could be entitled to compensation up to 600€.

London Gatwick Flight Cancellations

Under EU law, you could be eligible for compensation or a refund for flight cancellations without prior notice of at least 14 days.

These are the two available options for you to choose …

  1. You can either apply for a refund, or
  2. You may ask for an alternate flight.

If your alternate flight delays for more than 2 hours, you could be eligible for compensation. You can claim compensation between 125€ and 600€ depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

How much you can claim?

Missed Flight Connection

You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …

  • the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
  • the delay at the final destination is more than three hours.

How to claim compensation for LGW delays?

  • To proceed, check if you can claim using our compensation checker tool.
  • Enter your flight number, date of journey, and some further information.
  • For a hassle-free claim, assign us your case by signing the digital contract.
  • Our claim experts will take all your hassles, and claim on behalf of you.
  • Don’t be late, claim for your rights today

Why choose “Claim Flights”?

  • No win = No fees. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies
  • Test Winner in many flight delay provider tests

Let us fight for your rights !

Useful Information On:

London Gatwick Airport

Gatwick Airport is known to be the second busiest airport in London as well as in the United Kingdom after London Heathrow Airport in terms of passenger traffic.

It is one of the leading airports for operating direct flights. It has the busiest single-use runway, with a maximum of 55 flights movements per hour.

As per the Wikipedia report, in 2018, 46.1 million passengers passed through the airport, a 1.1% increase compared with 2017.

IATA Code

The IATA code of Gatwick Airport is “LGW”.

Hub, and Base

LGW London Gatwick Airport operates as a hub for British Airways and Norwegian Air Shuttle.

Gatwick Airport, London serves as a base for EasyJet, British Airways, Norwegian Air Shuttle, TUI Airways, and Virgin Atlantic Airlines.

Gatwick Airport Terminals

Gatwick Airport has two terminals, North Terminal and South Terminal. Both are connected, whereas not after the security check.

Source: Martin Roell from Berlin, Germany

North Terminal: Whether you are travelling for holiday or business, you will find all the facilities at this terminal such as hotels, car parking, shops, communication, and self-service facilities.

South Terminal: There are a huge variety of facilities available at this terminal too. It is hugely beneficial from modern security solutions. It has plenty of space and requirements for any traveler, from WiFi service to shopping and dining facilities.

Both the terminals have shops, restaurants and there are different kinds of facilities provided for children, business travellers and for disabled passengers.

There are a number of low-cost transfers available to the airport, you can reach easily by taxis.

List of Airlines & Flights Destinations

Airlines Country Destinations
EasyJet Spain Alicante, Barcelona, Fuerteventura, Lanzarote, Malaga, Tenerife, Gibraltar, Gran Canaria, Murcia, Palma de Mallorca, Madrid, Seville, Valencia
Italy Bari, Catania, Bologna, Brindisi, Naples, Verona, Milan (Linate & Malpensa), Palermo, Pisa, Rome-Fiumicino, Venice
France Lyon, Nantes, Paris-Charles de Gaulle, Nice, Bordeaux, Marseille, Montpellier, Toulouse
United Kingdom Aberdeen, Belfast, Glasgow, Inverness, Isle of Man, Edinburgh
Germany Stuttgart, Berlin-Schonefeld, Hamburg, Munich, Zurich
Switzerland Basel/Mulhouse, Geneva
Portugal Faro, Lisbon, Funchal
Greece Athens, Thessaloniki
Israel Tel Aviv-Ben Gurion
Iceland Reykjavik-Keflavik
Morocco Marrakech, Agadir
Austria Innsbruck, Vienna
Luxembourg Luxembourg-City
Cyprus Larnaca, Paphos
Denmark Copenhagen
Netherland Amsterdam
Hungary Budapest
Egypt Hurghada
Estonia Tallinn
Poland Krakow
Czech Republic Prague
Bulgaria Sofia
Malta Luqa
British Airways Spain Alicante, Barcelona, Fuerteventura, Lanzarote, Malaga, Seville, Tenerife, Valencia
Italy Genoa, Naples, Rome-Fiumicino, Turin, Venice, Verona
United States New York-JFK, Orlando, Tampa
Jamaica Kingston-Norman Manley
Barbados Seawell/Christ Church
Trinidad and Tobago Port of Spain, Tobago
Portugal Faro, Funchal, Porto
United Kingdom Edinburgh, Glasgow
France Bordeaux, Nice
Mauritius Plaine Magnien
Dominician Republic Punta Cana
Saint Kitts and Nevis Basseterre
Netherlands Amsterdam
Croatia Dubrovnik
Morocco Marrakech
Austria Salzburg
Costa Rica San Jose
Algeria Algiers
Antigua and Barbuda Osbourn
Mexico Cancun
Albania Tirana
Austria Vienna
Peru Lima
Norwegian Air Shuttle Spain Alicante, Barcelona, Fuerteventura, Gran Canaria, Lanzarote, Madrid, Malaga, Palma De Mallorca, Tenerife
United States Boston, Fort Lauderdale, Los Angeles, Oakland, New York-JFK, Orlando, San Juan
Norway Bergen, Oslo-Gardermoen, Stavanger, Tromso, Trondheim
Sweden Gothenburg, Stockholm-Arlanda
Denmark Aalborg, Copenhagen
Italy Rome-Fiumicino
Poland Warsaw–Chopin
Portugal Faro, Funchal
Hungary Budapest
Finland Helsinki
Cyprus Larnaca
France Nice
Virgin Atlantic United States Las Vegas, Orlando-MCO
Barbados Seawell/Christ Church
Grenada Saint George Parish
Jamaica Montego Bay
Antigua and Barbuda Osbourn
Mexico Cancun
Cuba Havana
Trinidad and Tobago Tobago
Vueling Spain Asturias, Barcelona, Bilbao, Santiago de Compostela
Italy Florence, Rome-Fiumicino
France Paris-Charles de Gaulle
Ryanair United Kingdom Belfast, Cork, Dublin, Shannon
Spain Seville
Air Transat Canada Calgary, Toronto-Pearson, Vancouver
Royal Air Maroc Morocco Casablanca, Marrakech, Rabat
WestJet Canada Calgary, Toronto-Pearson
TAP Portugal Portugal Lisbon, Porto

Gatwick Airport Check-in

For Gatwick Airport departure and arrivals takes place at both the terminals: South and North. At the entrance of the terminals, you can find your check-in desks over the information boards.

Gatwick Airport News

Get all the latest news or updates on scheduled flights, arrivals and departures etc. on their official website.

Gatwick Airport Address

Address: Horley, Gatwick RH6 0NP

There is a lot of information to take in, right?

If you have any further questions to determine whether you can claim or not, read the following guides.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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