Flight Delay Claim Companies Fees Comparison. Get up to 600€ (minus provision)!

Ever experienced flight delays of more than 3 hours? Under EU law, you could get compensation up to 600€ per person minus 25% provision through a claim company.

You can claim compensation for:


Flight Delays

of more than 3 hours


Cancelled Flight

without prior notice

Denied Boarding

due to overbooking

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Bottonline, Airhelp, ClaimCompass, SkyRefund & ClaimFlights Fees Comparison

Which flight delay compensation claim company pays the best EU261 claims?

Under EU Regulation 261/2004 Your payout *(as Flight Delay Compensation)
for less than 1500 km


for 1501 to 3500 km


for more than 3500 km


BottOnline 125 € 200 € 300 €
Airhelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €
ClaimFlights 175 € 280 € 420 €

*Note: This research was conducted on 16th August 2021 to find the claim companies’ payout and customer ratings for UK residents. Payout is calculated after assuming that the case was taken into court, and a service fee and a legal action fee were charged.

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Faced difficulty in choosing the best flight delay claim company? We may help you!

First of all, one has to say that all the above-mentioned claim companies offer the customers fair help which is connected with a high amount of work to enforce the air passenger rights.

Claiming compensation for flight delays or cancellations are expensive nowadays. Many flight claim companies have changed their price model in percentage.

Thus, it has become difficult for the end-user to understand how much costs arise with which provider exactly. This leads to inconvenience for the user to pick the best flight delay claim company.

Some claim companies like AirHelp and SkyRefund even have a consecutive commission model. Customers have to pay for the service and the legal action with different percentages.

It is hard for the claimants to determine the final price they had to pay with such price lists. Thus, we have taken an initiative to test different claim cases with the respective claim companies and publish their price in numbers and made a comparison.

Here, we have provided the total cost in numbers; your final compensation shows the amount you will get after the deduction of all expenses. It lets you understand how much you can get after deducting the other charges like service fee, admin fee, legal action fee, and VAT.

This article was created to the best of our knowledge in August 2021. We have tested the internet sites and prices with a UK customer profile and chosen the price option for UK tax residents.

Tips for choosing the best flight delay claim company

In addition to the amount of compensation, you should consider other factors such as,


Company registration

It makes sure that the claim company you choose is a registered legal firm.

Claim Process

Claim process, of course, should be with minimal effort and fast.

Claim Experience

Check for the flight delay compensation companies experience with passengers’ claims.

Additional Hidden Cost

Check their additional hidden costs, and read their terms and conditions.

Security Factors

Security factors such as submitting your data via a secured network.

Company Location

Location of the Company. There could be possible communication problems with international companies.

Customer Feedback

Check what feedback do their customers leave for their claim service.


Easily accessible or user-friendly service (chat or online support).

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Secrets to know before you choose the best claim company for flight delays

A registered legal firm might bring the benefit that your claim is insured against bankruptcy, and the firm is supervised by the government. In case of issues, you can turn to the supervisory authority and complain about the firm, and the government helps you.

If the firm is a “claims farmer” or in an exotic destination, you might get issues. There are flight compensation companies who claim to be able to help you, but all they’re really doing is getting your details, usually via a website, and then selling your case to a registered firm or to the solicitors! There aren’t many solicitor firms doing these claims.

ClaimFlights has claimed thousands of EU claims and has the knowledge and networks to bring claims through.

By the start of 2021, many claim service providers introduced new pricing systems, including:

  • Total cost over 50% to be represented in court (i.e., service and legal action fee)
  • Systems with the price range from 25% to over 50%
  • Administrative processing fee £25
  • Sometimes difficult to understand discount and voucher systems
  • Many companies advertise their charges in percentage. However, it’s easier for users to work with absolute numbers.

You should also have a quick look at their terms and conditions. Some companies hide high costs in their T&C’s.

Check if the company charges an additional ‘service fee’ when the case goes to court or other costs like wire fees.

Bott and Co Charges

Bott and Co Solicitors Ltd is a solicitor, expertise in claiming compensation for flight delays, mis-sold car finance, and road traffic accidents. Bott and Co charge approximately 50% of the total compensation amount including applicable VAT and litigation fee when they do successfully settle your case.

The table shows how much the user is charged if they choose Bottonline. Due to their price model being in range we have taken the 50%, to find out the approximate receivable compensation.

Bott and Co. Reviews

Bottonline has 4.8 stars out of 5 over Feefo for its services based on 11,420 customer reviews (as of August 2021).

How much do Bott and Co charge?

Bott and Co. charges approximately 50% of total compensation as a Fee for their service and the legal action taken if the claim has to be presented in court.

Bottonline Fees

Travel distance Under EU law you get Bottonline fees Through Bottonline, you get
up to 1500 km 250 € 125 € 125 €
1501 km to 3500 km 400 € 200 € 200 €
more than 3500 km 600 € 300 € 300 €

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AirHelp Fee

AirHelp Limited is a legitimate company with headquarters in Hong Kong, China. AirHelp service fee is 35% of total compensation (including applicable VAT). If the claim has to be presented in court, they charge an additional fee of 15% (including applicable VAT) as a legal action fee.

Thus, they charge 50% of the compensation amount if the case has to be presented in court.

AirHelp Reviews & Ratings

AirHelp had many reviews over ‘Trustpilot,’ where you can read customers’ reviews about their compensation service, fees or commission, experience, etc.

AirHelp rating over Trustpilot is 4.6 out of 5 stars based on 104,241 customer reviews (as of August 2021). It measures customer satisfaction based on the number of reviews, age of reviews, and average star rating.

How much does Airhelp charge?

When legal action is required, they charge a 15% additional fee along with their 35% service fee. Thus, you can expect 50% of the compensation from AirHelp.

Airhelp Commission

Travel distance Under EU law you get Airhelp charges Through AirHelp, you get
up to 1500 km 250 € 125 € 125 €
1501 km to 3500 km 400 € 200 € 200 €
more than 3500 km 600 € 300 € 300 €

All information about their prices was taken from the price list “Published: 2019.10.15,” accessed on 16th August 2021 and after assuming cases in front of court.

ClaimCompass Fee

ClaimCompass is a registered brand of ClaimCompass, Inc., with headquarter in the USA and a corporate office in Bulgaria.

ClaimCompass charges 35% of compensation as a Service Fee (including applicable VAT) and charges an additional 15% of compensation as a legal action fee if the claim has to be presented in court.

Thus, they charge 50% of the total compensation amount if the case has to be presented in court.

Claimcompass Review

ClaimCompass has 4.7 stars out of 5 over Trustpilot for its services based on 1,616 customer reviews.

Is Claimcompass Legit? Or is Claimcompass safe to claim flight delay compensation?
Claimcompass is a reputed and efficient company in the flight delay claim business. They have rated highly for being efficient, and overall an easy and effective service to make use of.

ClaimCompass Commission

Travel distance Under EU law you get ClaimCompass Fees Through ClaimCompass, you get
up to 1500 km 250 € 125 € 125 €
1501 km to 3500 km 400 € 200 € 200 €
more than 3500 km 600 € 300 € 300 €

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SkyRefund Fees

SkyRefund is a registered brand incorporated under Bulgarian Law. SkyRefund charges 35% of the compensation amount as a service fee, including VAT. If the case has to be presented in court, they charge an additional fee of 15% as a legal action fee, including VAT.

So in total, they charge 50% of compensation if legal action is required.

The table shows how much the customer will receive if they claim from SkyRefund.

Skyrefund Commission

Travel distance Under EU law you get SkyRefund Fees Through SkyRefund, you get
up to 1500 km 250 € 125 € 125 €
1501 km to 3500 km 400 € 200 € 200 €
more than 3500 km 600 € 300 € 300 €

ClaimFlights Fees

ClaimFlights is a company incorporated in Germany licensed by the German government. ClaimFlights is a EUIPO registered trademark of Claim Flights GmbH. ClaimFlights charges 25% on the total claim amount + VAT, and there is no upcharge for legal action.

ClaimFlights does not charge any admin fee or wire fee for IBAN wires and writes invoices for free.

ClaimFlights Reviews & Ratings

ClaimFlights has 4.3 out of 5 stars over Trustpilot based on 220 customer reviews for its services, experience with legal experts, etc.

ClaimFlights Commission

Travel distance Under EU law you get ClaimFlights Fees Through ClaimFlights, you get
up to 1500 km 250 € 75 € 175 €
1501 km to 3500 km 400 € 120 € 280 €
more than 3500 km 600 € 180 € 420 €

Flight Delay Compensation Claim Companies Fees Overview

Let’s summarize Bottonline, AirHelp, ClaimCompass, Skyrefund, and ClaimFlights fees.

Case (if presented in court) Under EU law you get Your Payout With Best Payout
Bottonline AirHelp ClaimCompass SkyRefund ClaimFlights
Ryanair Flight FR5031 on 16.08.2021 250 € 125 € 125 € 125 € 125 € 175 € Claim Flights
Wizz Air Flight W98130 on 16.08.2021 400 € 200 € 200 € 200 € 200 € 280 € Claim Flights
Lufthansa Flight LH435 on 09.08.2021 600 € 300 € 300 € 300 € 300 € 420 € Claim Flights

Note: We have assumed that the case has to be shown in front of the court. Thus, the payouts are calculated after deducting all costs, including a service fee and legal action fee.

When it comes to the question of “Who is the cheapest flight delay compensation company?” ClaimFlights is found to be the cheapest and can be classified as the best flight delay claim company in UK.

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Voucher, coupons, discounts, and other price reductions

To the best of our knowledge, none of the above-mentioned claim companies offer any kind of voucher. Just AirHelp and FlightRight promo codes, coupons seem to exist and might be provided by travel agencies.

If you have travel vouchers or coupons from one of these companies, you can send us the details, and we will include the information on how to get the best price on claiming flight rights.

Your rights to compensation for delays or cancellations

According to the EU Regulation 261/2004, passengers are entitled to compensation up to €600 from the airlines for flight delays of 3+ hours, flight cancellations without prior notice, and denied boarding due to overbooked flights.

To be eligible for compensation, it should be the airlines’ fault and not due to extraordinary circumstances such as extreme weather or “force majeure.”

Sometimes it becomes difficult to ask for compensation the airline owes. Often it’s denied, or there is no response to the customer’s letter or email.

So if it does not work out on your own, “Flight Delay Claims Companies” can help you get the money back – often even in the shortest possible time.

What does ClaimFlights offer?

Success Fee 25%

Fair price 25% of compensation + VAT only.

Effective Claim Process

State-of-the-art technologies, the whole process of claim handled online without printing or mailing (exceptionally in case of court proceedings)

No Other Fee

No Hidden Cost, Admin Fee or Wire Fee. Cheap costs and a fair alternative.

Superior Flight Data

Superior flight data and leading processes have already handled several thousands of passenger rights claim cases.

High Quality

Quality guarantee and high-profit ratio in court (close to 100% success ratio).

Claim Professionals

Personal ClaimFlights claim experts as the caseworker and Customer Support via chat, email, phone, or login area.

ClaimFlights strictly work on a “No win – No fee” basis

If you choose ClaimFlights, the brand for claiming flight compensation, which follows European law – you have nothing to lose. They work on a no win – no fees basis. That means, if they do not win your case, you have to pay nothing.

Only if they win, they recover their cost from the reimbursement paid by the airline. If you have already submitted a claim, you can use their contact form, chat function, or login area to clarify any questions regarding your claim.

Frequently Asked Questions

Is Airhelp safe to claim for flight delays or Is Airhelp legit?

AirHelp has its representatives in Denmark and a registered office in Hong Kong, China. So, it’s safe to enforce your rights through Air Help.

Who are the AirHelp alternatives?

ClaimFlights, Bott and Co Solicitors, ClaimCompass, Flightright, SkyRefund, Flight-delayed, and EUclaim are its alternatives that can enforce your claim against the airline.

How much do I have to pay for legal experts?

There are no costs for engaging the legal experts at ClaimFlights. Because ClaimFlights indemnifies you of all costs. If it loses a court case, it bears full costs as it provides service based on the ‘No Win No Fee’ policy.

Which is the best flight delay claim company?

ClaimFlights charge very less service fees compared to others.

Why opt for a claim firm instead of the airlines?

Basically, all claim management firms work on a ‘No win, No fee’ base. Thus you are at no risk of losing money even if legal action is required. They take away the hassle, work, and follow-up of the claiming process.

Whereas, if you approach the airlines directly, you may have to bear a lawyer fee and lose money if the case is not in your favor. You may have to follow up with the airlines and have to spend your valuable time.

How do flight compensation companies work?

Most of the companies ask you for a power of attorney to handle your case. This is normal and probably the best way to represent you in front of the court or the airline company. It gives the authority to the company to work on behalf of you
Basically, all companies offer a login area or an app with which you can follow the status of your case. Once the money is received from the airline, they charge their service fee and wire the money to your account.

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Esenia Ulbrich

Esenia Ulbrich

Founder & Legal Head

Esenia Ulbrich is the founder of ClaimFlights and heads the legal team. She holds a master's in business administration and loves sailing in the Saronic Gulf, hiking in the Alpes, and spending time with her daughter.

What Customer Say About Us?

Choose Your Choice To Claim



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Only takes 2 minutes to claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

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