Stansted Airport Delays or Cancellations

For Stansted Airport flight delays or cancellations, you could be entitled to compensation up to 600€ under EU law EC 261.

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Here is an ultimate guide to claim compensation for Stansted Airport flight delays, cancellations, and denied boarding incidents under EU Flight Delay Compensation Regulation EC 261/2004.

Table of Content

Stansted Airport flight delays or cancellations rights

How much can you claim for Stansted Airport delayed flight?

What should I do if my Stansted Airport flight was delayed?

Passenger Rights under EU 261 Rule

Stansted Airport delayed flight rights

Stansted Airport flight cancellations rights

Stansted Airport missed connecting flight rights

How to claim for flight delays or cancellations?

About Stansted Airport

Why choose “Claim Flights”?

Stansted flight delay or cancellation rights

Are you one of the victims facing Stansted Airport flight delays or cancellations, and don’t know how to go about it?

Here is all you need to know when your flight was cancelled or delayed. You may have the right to compensation or refund from the airlines.

You may be eligible for compensation if …

You reached the final destination later than 3 hours
You have been departed from Stansted Airport
You arrived at Stansted Airport with an EU-registered airline
And, the delay was not due to extraordinary circumstances

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

How much can you claim for London Stansted delays?

The amount that you can claim depends on the length of the delay and distance of your flight:

Short distance (up to 1500 km)	Medium distance (1501 to 3500 km)	Long distance (more than 3500 km)
e.g. Frankfurt to Madrid	e.g. Frankfurt to Turkey	e.g. Frankfurt to New York
€250	€400	€600^*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

What should you do if your flight was delayed?

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Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

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Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

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Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

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Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

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Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

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Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

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Passenger Rights under EU 261 Rule

Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines, if the airline was responsible for …

☛flight delays: if you reached the final destination with more than 3 hours delay
☛flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
☛denied boarding: if you were denied to board a flight despite having a valid flight reservation due to overbooking.
☛missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.

Examples of such circumstances include strike action (pilot strike, air traffic control strike, etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.

Important: You do not have to be an EU citizen to claim compensation for London Stansted Airport (STN) delays. You can claim for flights’ departed from STN Airport with any airline, or landed at Stansted Airport with an EU-registered airline.

London Stansted Airport flight delays

Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.

Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.

Stansted Airport arrivals delay

For flight delays over three hours on arrivals, you could be entitled to compensation up to 600€ (or £510).

Flight departure delays

If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:

For 2 Hours Flight Delays

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Foods/Snacks

Free meals and refreshments.

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Communication

2 free phone calls, email or fax service.

For 5 Hours Flight Delays

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Foods/Snacks

Free meals and refreshments.

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Communication

2 free phone calls, email or fax service.

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Flight

Re-routed to the earliest available flight

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Refund

Refund of the ticket cost, if you were unwilling to travel

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Accomodation

Hotel accommodation & transport facility for an overnight delay.

Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.

Stansted Airport Flight Cancellations

If you were informed about Stansted cancelled flight without prior notice of at least 14 days, you can either apply for a refund, or you may ask for an alternate flight.

If your alternate flight delays for more than 2 hours, you could be eligible for compensation. You can claim compensation between 125€ and 600€ depending upon ….

days you were informed before
length of delay, and
route distance

Missed Flight Connection

You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …

→ the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
→ the delay at the final destination is more than three hours.

Was your flight cancelled without any notice?

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Am I eligible to claim compensation?

EC Regulation 261/2004 is European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.

It states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.

Origin and Destination	EU Airline	Non-EU Airline
EU ✈ EU	✅	✅
EU ✈ Non-EU	✅	✅
Non-EU ✈ EU	✅	❌
Non-EU ✈ Non-EU	❌	❌

Thus you are eligible for compensation under EC 261 Regulation.

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.

2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

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Useful Information About London Stansted Airport

Stansted Airport is located in Stansted Mountfitchet, 42 miles northeast of Central London. Since 2013, it’s owned and operated by Manchester Airports Group, before it was owned by BAA.

Stansted Airport is known to be the 4th busiest airport in the United Kingdom in terms of the number of passengers carried, after London Heathrow, London Gatwick and Manchester Airport.

It serves as a base for the number of low-cost airlines. Whereas, it’s the largest base for Ryanair, the low-cost carrier, which takes passengers to more than 130 destinations across Europe and the World.

As per the Wikipedia report, in 2018, the total passengers’ traffic at Stansted Airport was around 28 million passengers.

IATA & ICAO Code

IATA code of Stansted Airport is “STN” and the ICAO code is “EGSS”.

Source: Oxyman [ CC BY-SA ]

Stansted Airport Terminal & Satellite Buildings

The airport has one main terminal and 3 separate passenger satellite buildings in which the gates are located. One of the buildings is connected by air-bridge and the other two is connected by Airport Transit System.

The main terminal is divided into three sections: check-in desk and main concourse located at the front, Departures located at back left and Arrivals located at back right.

A newly built additional building in 2016 called APV (Advanced Passenger Vehicle) used by Ryanair during peak hours.

81-88Used for UK domestic flights and some international departures

Airport Satellite Building	Gates	Assigned to…
Satellite 1	1-19	most of the airlines, except Ryanair.
Satellite 2	20-39	Ryanair, Lauda and Jet2 airlines.
Satellite 2	Satellite 3	40-59	Ryanair Airlines
APV	90-93	Ryanair, during peak hours

Stansted Airport Check-in

The check-in zone is available at the front of the main terminal. Please check the information board to find out which check-in desks you need. The airport also has an online check-in facility for your own comfort.

Stansted Airport Destination

Airlines	Country	Destinations
Ryanair	Spain	Almeria, Ibiza, Girona, Alicante, Barcelona, Castellón, Fuerteventura, Gran Canaria, Lanzarote, Madrid, Malaga, Murcia, Palma, Reus, Santander, Santiago de Compostela, Seville, Tenerife, Valencia, Zaragoza, Almería, Girona
	Italy	Alghero, Comiso, Ancona, Bari, Bergamo, Bologna, Brindisi, Genoa, Lamezia Terme, Milan–Malpensa, Naples, Palermo, Perugia, Pescara, Pisa, Rome, Trieste, Turin, Venice, Verona, Alghero
	France	Brive, Grenoble, Bergerac, Biarritz, Bordeaux, Carcassonne, Dinard, Poitiers, Toulouse, Brive-la-Gaillarde, Clermont-Ferrand, Dole
	Poland	Bydgoszcz,Gdańsk, Katowice, Kraków, Lodz, Olsztyn-Mazury, Poznań, Rzeszow, Szczecin, Warsaw, Wrocław
	Germany	Berlin, Bremen, Cologne, Dortmund, Dresden, Frankfurt, Hamburg, Nuremberg
	Greece	Chania, Corfu, Cephalonia, Kos, Rhodes, Athens, Thessaloniki
	France	La Rochelle, Limoges, Lourdes, Marseille, Nantes, Nice
	Portugal	Ponta Delgada, Faro, Lisbon, Ponta Delgada
	Croatia	Pula, Rijeka, Zadar, Jerez de la Frontera
	Morocco	Agadir, Essaouira, Fez, Marrakesh, Rabat
	Ireland	Belfast, Cork, Dublin, Kerry, Shannon
	Denmark	Aalborg, Aarhus, Bilund, Denmark
	Lithuania	Kaunas, Palanga, Vilnius
	Czechia	Brno, Ostrava, Prague
	Sweden	Gothenburg, Stockholm
	Norway	Oslo, Sandefjord
	Bulgaria	Plovdiv, Sofia
	Ukraine	Kyiv, Lviv
	Slovakia	Bratislava
	Montenegro	Podgorica
	Norway	Sandefjord
	Romania	Bucharest
	Netherlands	Eindhoven
	Hungary	Budapest
	Austria	Salzburg
	Cyprus	Paphos
	Estonia	Tallinn
	Latvia	Riga
Jet2.com	Spain	Alicante, Fuerteventura, Gran Canaria, Lanzarote, Málaga, Tenerife, Almería, Girona, Ibiza, Menorca, Murcia, Palma de Mallorca, Reus
	Greece	Chania, Corfu, Heraklion, Kefalonia, Kos, Rhodes, Thessaloniki, Zakynthos
	Turkey	Antalya, Bodrum, Dalaman, Izmir
	Croatia	Dubrovnik, Pula, Split
	Italy	Naples, Turin, Verona
	France	Grenoble, Lyon, Nice
	Austria	Innsbruck, Salzburg
	Germany	Friedrichshafen
	Cyprus	Larnaca, Paphos
	Portugal	Faro, Funchal
	Bulgaria	Burgas
	Switzerland	Geneva
	Malta	Malta
Easyjet	France	Nice, Paris , Bastia, Grenoble, Lyon
	Spain	Bilbao, Málaga, Palma de Mallorca, Ibiza, Menorca
	Ireland	Belfast
	United Kingdom	Edinburgh, Glasgow
	Italy	Cagliari, Naples
	Croatia	Dubrovnik, Split
	Turkey	Bodrum, Dalaman
	Slovenia	Ljubljana
	Greece	Zakynthos
	Netherlans	Amsterdam
	Israel	Tel Aviv
	Egypt	Hurghada
	Switzerland	Geneva
	Germany	Munich
	Czech Republic	Prague
TUI Airways	Spain	Gran Canaria, Tenerife, Ibiza, Lanzarote, Menorca, Palma de Mallorca
	Greece	Corfu, Heraklion, Kefalonia, Kos, Rhodes, Zakynthos
	Austria	Innsbruck, Salzburg
	Turkey	Antalya, Dalaman
	Cyprus	Larnaca, Paphos
	Egypt	Hurghada
	France	Chambéry
	Bulgaria	Burgas
	Portugal	Faro
	Italy	Turin
British Airways	Spain	Ibiza, Málaga, Palma de Mallorca
	Germany	Berlin
	Italy	Florence
	France	Chambéry
	Greece	Mykonos
	Portugal	Faro
Titan Airways	France	Calvi, Chambéry, Tarbes
	Greece	Preveza
	Croatia	Zadar
Air Corsica	France	Ajaccio, Bastia, Calvi, Figari
Pegasus Airlines	Turkey	Istanbul, Izmir
Ural Airlines	Russia	Moscow
Air India	India	Amritsar, Mumbai
Freebird Airlines	Turkey	Antalya, Dalaman
Air Senegal	Senegal	Dakar
Scandinavian Airlines	Denmark	Copenhagen
Austrian Airlines	Austria	Innsbruck
Air Moldova	Moldova	Chisinau
Aurigny	United Kingdom	Guernsey
Eurowings	Austria	Salzburg
Albawings	Albania	Tirana
Lauda	Austria	Vienna
Emirates	United Arab Emirates	Dubai

Stansted Airport News

Get all the latest news or updates on scheduled flights, Stansted arrivals, and departures, etc, on their official website.

Stansted Airport Weather Delays

Mainly the reason behind Stansted Airport delays is extreme weather, or air traffic congestion. In such adverse weather conditions, or when it’s not your fault you should check your flight’s status and speak to your airline crew, or alternatively look for your rights.

Why choose “ClaimFlights”?

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No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

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Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

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No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

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Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

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Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.

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Esenia Ulbrich

Founder & Legal Head

Esenia Ulbrich is the founder of Claim Flights and heads the legal team. She hold a master of business administration and loves sailing in the Saronic Gulf, hiking in the alpes and spents time with her daughter.