Stansted Airport Delays or Cancellations
For Stansted Airport flight delays or cancellations, you could be entitled to compensation up to 600€ under EU law EC 261.
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Stansted flight delay or cancellation rights
Are you one of the victims facing Stansted Airport flight delays or cancellations, and don’t know how to go about it?
Here is all you need to know when your flight was cancelled or delayed. You may have the right to compensation or refund from the airlines.
You may be eligible for compensation if …
- You reached the final destination later than 3 hours
- You have been departed from Stansted Airport
- You arrived at Stansted Airport with an EU-registered airline
- And, the delay was not due to extraordinary circumstances
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
How much can you claim for London Stansted delays?
The amount that you can claim depends on the length of the delay and distance of your flight:
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g. Frankfurt to Madrid||e.g. Frankfurt to Turkey||e.g. Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
Claim Money Back
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Passenger Rights under EU 261 Rule
Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines, if the airline was responsible for …
- ☛flight delays: if you reached the final destination with more than 3 hours delay
- ☛flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
- ☛denied boarding: if you were denied to board a flight despite having a valid flight reservation due to overbooking.
- ☛missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.
Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.
Examples of such circumstances include strike action (pilot strike, air traffic control strike, etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.
Important: You do not have to be an EU citizen to claim compensation for London Stansted Airport (STN) delays. You can claim for flights’ departed from STN Airport with any airline, or landed at Stansted Airport with an EU-registered airline.
London Stansted Airport flight delays
Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.
Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.
Stansted Airport arrivals delay
For flight delays over three hours on arrivals, you could be entitled to compensation up to 600€ (or £510).
Flight departure delays
If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:
For 2 Hours Flight Delays
For 5 Hours Flight Delays
Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.
Stansted Airport Flight Cancellations
If you were informed about Stansted cancelled flight without prior notice of at least 14 days, you can either apply for a refund, or you may ask for an alternate flight.
If your alternate flight delays for more than 2 hours, you could be eligible for compensation. You can claim compensation between 125€ and 600€ depending upon ….
- days you were informed before
- length of delay, and
- route distance
Missed Flight Connection
You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …
- → the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
- → the delay at the final destination is more than three hours.
Am I eligible to claim compensation?
EC Regulation 261/2004 is European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.
It states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.
|Origin and Destination||EU Airline||Non-EU Airline|
|EU ✈ EU||✅||✅|
|EU ✈ Non-EU||✅||✅|
|Non-EU ✈ EU||✅||❌|
|Non-EU ✈ Non-EU||❌||❌|
How to claim compensation for a delayed flight?
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Useful Information About London Stansted Airport
Stansted Airport is located in Stansted Mountfitchet, 42 miles northeast of Central London. Since 2013, it’s owned and operated by Manchester Airports Group, before it was owned by BAA.
Stansted Airport is known to be the 4th busiest airport in the United Kingdom in terms of the number of passengers carried, after London Heathrow, London Gatwick and Manchester Airport.
It serves as a base for the number of low-cost airlines. Whereas, it’s the largest base for Ryanair, the low-cost carrier, which takes passengers to more than 130 destinations across Europe and the World.
As per the Wikipedia report, in 2018, the total passengers’ traffic at Stansted Airport was around 28 million passengers.
IATA & ICAO Code
IATA code of Stansted Airport is “STN” and the ICAO code is “EGSS”.
Stansted Airport Terminal & Satellite Buildings
The main terminal is divided into three sections: check-in desk and main concourse located at the front, Departures located at back left and Arrivals located at back right.
A newly built additional building in 2016 called APV (Advanced Passenger Vehicle) used by Ryanair during peak hours.
81-88Used for UK domestic flights and some international departures
|Airport Satellite Building||Gates||Assigned to…|
|Satellite 1||1-19||most of the airlines, except Ryanair.|
|Satellite 2||20-39||Ryanair, Lauda and Jet2 airlines.|
|Satellite 3||40-59||Ryanair Airlines|
|APV||90-93||Ryanair, during peak hours|
Stansted Airport Check-in
Stansted Airport Destination
|Ryanair||Spain||Almeria, Ibiza, Girona, Alicante, Barcelona, Castellón, Fuerteventura, Gran Canaria, Lanzarote, Madrid, Malaga, Murcia, Palma, Reus, Santander, Santiago de Compostela, Seville, Tenerife, Valencia, Zaragoza, Almería, Girona|
|Italy||Alghero, Comiso, Ancona, Bari, Bergamo, Bologna, Brindisi, Genoa, Lamezia Terme, Milan–Malpensa, Naples, Palermo, Perugia, Pescara, Pisa, Rome, Trieste, Turin, Venice, Verona, Alghero|
|France||Brive, Grenoble, Bergerac, Biarritz, Bordeaux, Carcassonne, Dinard, Poitiers, Toulouse, Brive-la-Gaillarde, Clermont-Ferrand, Dole|
|Poland||Bydgoszcz,Gdańsk, Katowice, Kraków, Lodz, Olsztyn-Mazury, Poznań, Rzeszow, Szczecin, Warsaw, Wrocław|
|Germany||Berlin, Bremen, Cologne, Dortmund, Dresden, Frankfurt, Hamburg, Nuremberg|
|Greece||Chania, Corfu, Cephalonia, Kos, Rhodes, Athens, Thessaloniki|
|France||La Rochelle, Limoges, Lourdes, Marseille, Nantes, Nice|
|Portugal||Ponta Delgada, Faro, Lisbon, Ponta Delgada|
|Croatia||Pula, Rijeka, Zadar, Jerez de la Frontera|
|Morocco||Agadir, Essaouira, Fez, Marrakesh, Rabat|
|Ireland||Belfast, Cork, Dublin, Kerry, Shannon|
|Denmark||Aalborg, Aarhus, Bilund, Denmark|
|Lithuania||Kaunas, Palanga, Vilnius|
|Czechia||Brno, Ostrava, Prague|
|Jet2.com||Spain||Alicante, Fuerteventura, Gran Canaria, Lanzarote, Málaga, Tenerife, Almería, Girona, Ibiza, Menorca, Murcia, Palma de Mallorca, Reus|
|Greece||Chania, Corfu, Heraklion, Kefalonia, Kos, Rhodes, Thessaloniki, Zakynthos|
|Turkey||Antalya, Bodrum, Dalaman, Izmir|
|Croatia||Dubrovnik, Pula, Split|
|Italy||Naples, Turin, Verona|
|France||Grenoble, Lyon, Nice|
|Easyjet||France||Nice, Paris , Bastia, Grenoble, Lyon|
|Spain||Bilbao, Málaga, Palma de Mallorca, Ibiza, Menorca|
|United Kingdom||Edinburgh, Glasgow|
|TUI Airways||Spain||Gran Canaria, Tenerife, Ibiza, Lanzarote, Menorca, Palma de Mallorca|
|Greece||Corfu, Heraklion, Kefalonia, Kos, Rhodes, Zakynthos|
|British Airways||Spain||Ibiza, Málaga, Palma de Mallorca|
|Titan Airways||France||Calvi, Chambéry, Tarbes|
|Air Corsica||France||Ajaccio, Bastia, Calvi, Figari|
|Pegasus Airlines||Turkey||Istanbul, Izmir|
|Air India||India||Amritsar, Mumbai|
|Freebird Airlines||Turkey||Antalya, Dalaman|
|Emirates||United Arab Emirates||Dubai|
Stansted Airport News
Stansted Airport Weather Delays
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