Amsterdam Flight Delays or Cancellations

If the flights to and from Amsterdam Airport were delayed or cancelled, air passengers could be entitled to compensation up to 600€ under EC 261 rule.

Enter your flight details and check how much you can claim.

Schiphol Amsterdam Airport flight delay or cancellation

Are you one of the victims facing Amsterdam Airport delays or cancellations, and don’t know how to go about it?

You may have the right to compensation or refund. Here is all you need to know about, whether your flight was delayed or cancelled.

  1. You reached the final destination later than 3 hours
  2. You have been departed from Amsterdam Airport Schiphol (AMS)
  3. You arrived at Amsterdam Airport with an EU-registered airline
  4. And, the delay was not due to extraordinary circumstances

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

How much you can claim?

Passenger Rights under EU 261 Rule

Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines, if the airline was responsible for …

  • ✔ flight delays: if you reached the final destination with more than 3 hours delay
  • ✔ flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
  • ✔ denied boarding: if you were denied to board a flight despite having a valid flight reservation due to overbooking.
  • ✔ missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.

Examples of such circumstances include strike action (pilot strike, air traffic control strike, etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.

Important: You do not have to be an EU citizen to claim compensation for Schiphol Airport (AMS) delays. You can claim for flights’ departed from AMS airport with any airline, or arrived at AMS Airport with an EU-registered airline.

What to do if your flight was delayed or cancelled?

  • Ask the airline for a reason behind flight disruption
  • Get confirmation in writing from the airlines’ customer service
  • Note the actual arrival time, when you landed at the final destination
  • Collect additional evidence (e.g. photos, boarding pass, receipts, etc.)
  • Check if you are eligible for compensation
  • Assign us with your case for a hassle-free claim

Amsterdam Airport flight delays

Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.

Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.

Amsterdam Airport arrival delays

For flight delays over three hours on Amsterdam Schiphol arrivals, you could be entitled to compensation up to 600€ (or £510).

How much can you claim for Amsterdam Airport delays ?

The amount that you can claim depends on the length of the delay and distance of your flight:

Origin and Destination Travel Distance Compensation
Within EU Less than 1500 km 250€
Over 1500 km 400€
Between EU Airport – Non EU Airport Less than 1500km 250€
Between 1500 to 3500 km 400€
Over 3500 km 600€

Amsterdam Airport departure delays

When the flight delays over 2 hours, the airline must offer you …

  • free meals and refreshments
  • 2 free phone calls, and access to email or fax

For flight delays of more than 5 hours

  • You should be re-routed to the earliest available flight. Alternatively if you were not willing to travel, you can ask for a refund.
  • For an overnight delay or when stay becomes necessary, hotel accommodation and transport facility is the airlines’ responsibility.
Important: If your flight was diverted to any other airport and you reached the final destination later than 3 hours, you could be entitled to compensation up to 600€.

Amsterdam Schiphol Airport cancelled flights

If your flight to or from Amsterdam has been cancelled without prior notice of at least 14 days, you can either apply for a refund or ask for an alternate flight.

If your alternate flight or re-scheduled flight delays for more than 2 hours, you could be eligible for compensation under EU law.

The amount of compensation is between 125€ and 600€ depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

Whereas, for Amsterdam flights cancelled due to extraordinary circumstances, you are not eligible for compensation.

How much are you entitled to claim?

Missed Flight Connection

You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …

  • the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
  • the delay at the final destination is more than three hours.

How to claim compensation for Amsterdam Airport flight delays?

We are specialized in helping air passengers get their compensation from the airline.

  1. To proceed, check your flight using our compensation checker tool.
  2. Provide us with some further information,and you are all set.
  3. We prepare and file a claim on your behalf by representing you in front of the airline.
  4. After checking the details and cause of the delay or cancellation, we will take care of the whole process.
  5. If we do get your compensation, we charge a success fee of 25% + VAT.
  6. Don’t be late, claim for your rights today

Why choose “ClaimFlights”?

  • No win = No fees. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies
  • Test Winner in many flight delay provider tests

Let us fight for your rights !

Useful Information On:

Amsterdam Airport Schiphol

Handling over millions of passengers over domestic and international flights makes Amsterdam Airport as the 3rd busiest airport in Europe in terms of passenger volume.

As per the Wikipedia report, In 2019, the total passengers’ traffic of Schiphol Airport was around 71 million passengers.


The IATA code of Amsterdam Airport is “AMS” and the ICAO code is “EHAM”.

Hub, and Base

AMS Airport serves as the main base for EasyJet and Level. It is operating as a hub for TUI fly Netherlands, Martinair, Transavia, KLM Cityhopper, and for KLM flights.

How many terminals are there at Amsterdam Airport?

Amsterdam Airport
Source: Amin [ CC BY-SA ]

AMS Airport has one single terminal and it’s split into three large departure halls namely Departure Hall 1, 2 and 3. All three halls are connected with each other. Schiphol Airport has shopping areas for passengers as an additional attraction.

Departure Hall 1: It consists of Pier B and C, both the piers are dedicated to Schengen areas (26 European states) and shares D-Pier with Departure Hall 2. Pier B and C have 14 and 21 gates respectively.

Departure Hall 2: It consists of Pier D and E. Pier D has two levels; lower and upper. The lower level is dedicated to Non-European flights and the upper level is dedicated to European flights.

Departure Hall 3: It consists of three Piers F, G and H/M. Pier F has 8 gates and is dedicated to KLM, Kenya Airlines, China Airlines, and other SkyTeam members.

Pier G has 13 gates and it is dedicated to Non-European Countries. Pier H and M consists of 7 shared gates. Pier H is dedicated to Non-European flights and M is dedicated to European flights.

Airlines & Destinations:

Airline Country Cities/City
Norwegian Air Shuttle United States New York-JFK, Los Angeles
Sweden Stockholm-Arlanda
Turkey Istanbul-Ataturk
Switzerland Geneva, Zurich
Poland Warsaw-Chopin
Ukraine Kiev-Boryspil
Denmark Copenhagen
Romania Bucharest
United Arab Emirates Abu Dhabi
Scotland Aberdeen
Belgium Brussels
Hungary Budapest
Finland Helsinki
Greece Athens
Portugal Lisbon
Czech Republic Prague
Austria Vienna
Croatia Zagreb
Colombia Bogota
Norway Oslo
KLM Airlines France Bordeaux, Lyon, Montpellier, Nice, Paris-Charles de Gaulle, Toulouse
United Kingdom Birmingham, London-Heathrow, Manchester, Newcastle upon Tyne
Germany Berlin-Tegel, Hamburg, Munich, Nuremberg, Stuttgart
Spain Alicante, Barcelona, Bilbao, Madrid, Valencia
Russia Moscow-Sheremetyevo, Saint Petersburg
Italy Milan-Linate, Rome-Fiumicino, Venice
Sweden Gothenburg, Stockholm-Arlanda
Scotland Edinburgh, Glasgow-Landvetter
Norway Bergen, Oslo, Stavanger
China Beijing, Shanghai-Pudong
Thailand Bangkok-Suvarnabhumi
Denmark Billund, Copenhagen
Transavia Spain Alicante, Barcelona, Fuerteventura, Gran Canaria, Ibiza, La Palma, Lanzarote, Malaga, Palma de Mallorca, Seville, Tenerife, Valencia
Italy Bari, Catania, Naples, Turin, Venice
Portugal Faro, Funchal, Lisbon, Porto
France Bergerac, Paris-Orly, Nice
Morocco Casablanca, Marrakech
Greece Athens, Thessaloniki
Israel Tel Aviv-Ben Gurion
Austria Innsbruck
Cyprus Larnaca
Morocco Agadir
EasyJet United Kingdom Bristol, Liverpool, London (Gatwick, Luton & Stansted), Manchester, Glasgow, Edinburgh
Italy Catania, Milan (Linate & Malpensa), Naples, Olbia, Rome, Venice
France Bordeaux, Lyon, Marseille, Nice, Toulouse
Germany Berlin-Schonefeld, Hamburg
Spain Malaga, Palma de Mallorca
Israel Tel Aviv
Ireland Belfast
Portugal Lisbon
Czech Republic Prague
Austria Vienna
Flybe United Kingdom Birmingham, Doncaster/Sheffield, Exeter, London-City, Manchester, Nottingham/East Midlands, Southampton, Dundee
Delta Air Lines Unites States Minneapolis/St. Paul, Seattle/Tacoma, New York-JFK, Portland, Boston, Detroit, Newark

Amsterdam Airport News

Get all the latest news or updates on scheduled flights, Schiphol arrivals, and departures, etc. on their official website.

Schiphol Airport Weather Delays

One of the significant reasons behind delays at Schiphol Airport is when the runways are covered in snow.

Dozens of flights get affected every day due to bad weather or other circumstances. The weather can be a real headache when you want to fly.

In such circumstances when it’s not your fault, you should check your flight’s status and speak to the airline crew, or alternatively, you can look for compensation.

There is a lot of information to take in, right?

If you have any further questions to determine whether you can claim or not, read the following guides.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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