Amsterdam Flight Delays or Cancellations

If the flights to and from Amsterdam Airport were delayed or cancelled, air passengers could be entitled to compensation up to 600€ under EC 261 rule.

Enter your flight details and check how much you can claim

Schiphol Amsterdam Airport flight delay or cancellation

Are you one of the victims facing Amsterdam Airport delays or cancellations, and don’t know how to go about it?

You may have the right to compensation or refund. Here is all you need to know about, whether your flight was delayed or cancelled.

  1. You reached the final destination later than 3 hours
  2. You have been departed from Amsterdam Airport Schiphol (AMS)
  3. You arrived at Amsterdam Airport with an EU-registered airline
  4. And, the delay was not due to extraordinary circumstances

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

How much can you claim for Amsterdam Airport delays ?

The amount that you can claim depends on the length of the delay and distance of your flight:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

What should you do if your flight was delayed?

w

Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Passenger Rights under EU 261 Rule

Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines, if the airline was responsible for …

  • flight delays: if you reached the final destination with more than 3 hours delay
  • flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure
  • denied boarding: if you were denied to board a flight despite having a valid flight reservation due to overbooking.
  • missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Whereas, if the flight disruptions were caused due to some extraordinary circumstances there is no compensation.

Examples of such circumstances include strike action (pilot strike, air traffic control strike, etc), security threats, tsunami, extreme bad weather conditions, or any ‘Act of God’.

Important: You do not have to be an EU citizen to claim compensation for Schiphol Airport (AMS) delays. You can claim for flights’ departed from AMS airport with any airline, or arrived at AMS Airport with an EU-registered airline.

Amsterdam Airport flight delays

Under EU Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.

Let’s understand, under what circumstances you can claim compensation and when you can ask for a refund.

Amsterdam Airport arrival delays

For flight delays over three hours on Amsterdam Schiphol arrivals, you could be entitled to compensation up to 600€ (or £510).

Flight departure delays

If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:

For 2 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accomodation

Hotel accommodation & transport facility for an overnight delay.

Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.

Amsterdam Schiphol Airport cancelled flights

If your flight to or from Amsterdam has been cancelled without prior notice of at least 14 days, you can either apply for a refund or ask for an alternate flight.

If your alternate flight or re-scheduled flight delays for more than 2 hours, you could be eligible for compensation under EU law.

The amount of compensation is between 125€ and 600€ depending upon …

  1. days you were informed before
  2. length of delay, and
  3. route distance

Whereas, for Amsterdam flights cancelled due to extraordinary circumstances, you are not eligible for compensation.

Missed Flight Connection

You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …

  • the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
  • the delay at the final destination is more than three hours.

Was your flight cancelled without any notice?

Claim Compensation

Am I eligible to claim compensation?

EC Regulation 261/2004 is European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.

It states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.

Origin and Destination EU Airline Non-EU Airline
EU ✈ EU
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Thus you are eligible for compensation under EC 261 Regulation.

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.

1

Check Entitlement

More Info
Check if you can claim using our compensation checker tool.
2

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.
3

Assign to us

More Info
For a hassle-free claim, assign us your case by signing the digital contract.
4

We process your case

More Info
Our claim experts will take all your hassles, and claim on behalf of you.
5

Get Compensation

More Info
Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information About Amsterdam Airport Schiphol

Handling over millions of passengers over domestic and international flights makes Amsterdam Airport as the 3rd busiest airport in Europe in terms of passenger volume.

As per the Wikipedia report, In 2019, the total passengers’ traffic of Schiphol Airport was around 71 million passengers.

IATA & ICAO Code

The IATA code of Amsterdam Airport is “AMS” and the ICAO code is “EHAM”.

Hub, and Base

AMS Airport serves as the main base for EasyJet and Level. It is operating as a hub for TUI fly Netherlands, Martinair, Transavia, KLM Cityhopper, and for KLM flights.

aer lingus flight
Source: Amin [ CC BY-SA ]
How many terminals are there at Amsterdam Airport?
AMS Airport has one single terminal and it’s split into three large departure halls namely Departure Hall 1, 2 and 3. All three halls are connected with each other. Schiphol Airport has shopping areas for passengers as an additional attraction.

Departure Hall 1: It consists of Pier B and C, both the piers are dedicated to Schengen areas (26 European states) and shares D-Pier with Departure Hall 2. Pier B and C have 14 and 21 gates respectively.

Departure Hall 2: It consists of Pier D and E. Pier D has two levels; lower and upper. The lower level is dedicated to Non-European flights and the upper level is dedicated to European flights.

Departure Hall 3: It consists of three Piers F, G and H/M. Pier F has 8 gates and is dedicated to KLM, Kenya Airlines, China Airlines, and other SkyTeam members.

Pier G has 13 gates and it is dedicated to Non-European Countries. Pier H and M consists of 7 shared gates. Pier H is dedicated to Non-European flights and M is dedicated to European flights.

Airlines & Destinations:
Airline Country Cities/City
Norwegian Air Shuttle United States New York-JFK, Los Angeles
Sweden Stockholm-Arlanda
Turkey Istanbul-Ataturk
Switzerland Geneva, Zurich
Poland Warsaw-Chopin
Ukraine Kiev-Boryspil
Denmark Copenhagen
Romania Bucharest
United Arab Emirates Abu Dhabi
Scotland Aberdeen
Belgium Brussels
Hungary Budapest
Finland Helsinki
Greece Athens
Portugal Lisbon
Czech Republic Prague
Austria Vienna
Croatia Zagreb
Colombia Bogota
Norway Oslo
KLM Airlines France Bordeaux, Lyon, Montpellier, Nice, Paris-Charles de Gaulle, Toulouse
United Kingdom Birmingham, London-Heathrow, Manchester, Newcastle upon Tyne
Germany Berlin-Tegel, Hamburg, Munich, Nuremberg, Stuttgart
Spain Alicante, Barcelona, Bilbao, Madrid, Valencia
Russia Moscow-Sheremetyevo, Saint Petersburg
Italy Milan-Linate, Rome-Fiumicino, Venice
Sweden Gothenburg, Stockholm-Arlanda
Scotland Edinburgh, Glasgow-Landvetter
Norway Bergen, Oslo, Stavanger
China Beijing, Shanghai-Pudong
Thailand Bangkok-Suvarnabhumi
Denmark Billund, Copenhagen
Transavia Spain Alicante, Barcelona, Fuerteventura, Gran Canaria, Ibiza, La Palma, Lanzarote, Malaga, Palma de Mallorca, Seville, Tenerife, Valencia
Italy Bari, Catania, Naples, Turin, Venice
Portugal Faro, Funchal, Lisbon, Porto
France Bergerac, Paris-Orly, Nice
Morocco Casablanca, Marrakech
Greece Athens, Thessaloniki
Israel Tel Aviv-Ben Gurion
Austria Innsbruck
Cyprus Larnaca
Morocco Agadir
EasyJet United Kingdom Bristol, Liverpool, London (Gatwick, Luton & Stansted), Manchester, Glasgow, Edinburgh
Italy Catania, Milan (Linate & Malpensa), Naples, Olbia, Rome, Venice
France Bordeaux, Lyon, Marseille, Nice, Toulouse
Germany Berlin-Schonefeld, Hamburg
Spain Malaga, Palma de Mallorca
Israel Tel Aviv
Ireland Belfast
Portugal Lisbon
Czech Republic Prague
Austria Vienna
Flybe United Kingdom Birmingham, Doncaster/Sheffield, Exeter, London-City, Manchester, Nottingham/East Midlands, Southampton, Dundee
Delta Air Lines Unites States Minneapolis/St. Paul, Seattle/Tacoma, New York-JFK, Portland, Boston, Detroit, Newark
Amsterdam Airport News
Get all the latest news or updates on scheduled flights, Schiphol arrivals, and departures, etc. on their official website.
Schiphol Airport Weather Delays

One of the significant reasons behind delays at Schiphol Airport is when the runways are covered in snow.

Dozens of flights get affected every day due to bad weather or other circumstances. The weather can be a real headache when you want to fly.

In such circumstances when it’s not your fault, you should check your flight’s status and speak to the airline crew, or alternatively, you can look for compensation.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Esenia Ulbrich

Esenia Ulbrich

Founder & Legal Head

Esenia Ulbrich is the founder of Claim Flights and heads the legal team. She hold a master of business administration and loves sailing in the Saronic Gulf, hiking in the alpes and spents time with her daughter.

You may be interested to read the articles below

flug verspätet

How much compensation can I get for a delayed flight?

A plane delay occurs, and it is a common thing for air travelers. But, it is important to know your rights in case you face one....

Learn More

Fluggastrechte

What are my rights in the event of flight cancellation?

Flight cancellations can put any passenger in distress, which leads to travel plans in suffering and the consequences could be serious.....

Learn More

men and women illustrator

How to claim compensation for denied boarding?

Denied boarding is a situation encountered occasionally by the air traveler when the confirmed ticket holder for the flight is.....

Learn More

Choose Your Choice To Claim

Lawyer

M

Higher Fees (£50 to £500, + Hearing Fees)

M

Risk of losing money

M

Hours of your time are spent

M

Result unknown

ClaimFlights

N

Zero Cost Risk & Additional legal databases

N

Pay Only When We Win

N

Only takes 2 minutes to claim

N

Close to 100% Success rate

Yourself

M

Low cost risk, most airlines ignore customer claims

M

Case might end up in court

M

Takes hours of your time

M

Outcome Unclear

What Customer Say About Us?

trustpilot rating

We help in many languages - ClaimFlights International Websites