British Airways Compensation for Flight Delays

If your British Airways flight was delayed for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Check the amount to claim for your delayed or cancelled flight for free, and claim on a ‘No Win No Fee’ base

British Airways Flight Delay or Cancellation

If your BA (British Airways) flight was delayed or cancelled, you may be entitled to compensation of up to 600€ under EU Regulation 261/2004.

You can claim for delays of more than 3 hours, or cancellations without prior notice of at least 14 days, or for denied boarding due to overbooking.

If you had booked with British Airways or by its subsidiary airline BA CityFlier, and are one of the stranded passenger whose flight was excessively delayed or cancelled, you may ask for British Airways Compensation or BA Refund.

You can fill online ‘British Airways Claim Form‘, available on our website. It can be also used to calculate the applicable claim amount for your problematic flight. You just need to enter your flight details and reason behind delay or cancellation.

For departure delays of more than 2 hours, you are entitled to free meals, telephone calls, email access. For delays of more than 5 hours, you can seek refund of your ticket cost. For an overnight delay, when stay becomes necessary, airlines should provide hotel accommodation and transport facility.

If your flight was cancelled, you may get booked on another flight (subject to availability) or you may ask for a refund of your ticket cost. British Airways flight delay compensation may be applicable for cancelled flights too when the alternative flight gets delayed for more than 2 hours on arrivals.

Find the amount to claim in just 2 minutes!

BA Flight Delays / Cancellation / Denied Boarding / Missed Connection Problems

British Airways flies to more than 160 destinations including 6 domestic ones. And is also one of the airlines which flies to all 6 permanently inhabited continents.

So heavy regional and international traffic may lead to BA flight delays or cancellations. It comes 2nd after Easyjet in terms of delays in Europe.

Flight passengers travelling with British Airways flights have an absolute right to claim BA flight compensation for delays, cancellations, for denied boarding and if you missed connection from British Airways.

You might have missed your BA connecting flight just because your first flight has been delayed also you might be denied to board the aircraft in the case of overbooking. This would cause you a huge amount of inconvenience, and also could cost you some extra money as well.

You can be compensated for this! All you need to do to get the compensation is to check if you are eligible for the compensation and we’ll do the rest!

How much you can recieve?

Don’t Delay In Claiming Compensation From British Airways

As the air passenger traffic exceeds one hundred million annually, British Airways flights may get delayed or cancelled. According to EU flight delay compensation rules, air passengers should not tolerate the inconvenienced caused to them and they should demand compensation from British Airways Airline. EC Regulation 261/2004 entitles British Airways flight passengers to claim up to 600€ for delays of 3 hours or more.

EC Regulation 261/2004 EU Rights For BA Flight Passengers

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination.

Passengers must also note that compensation is subject to certain conditions and exceptions. There will be no compensation for delay/cancellation caused due to extraordinary circumstances (such as extremely bad weather conditions, Tsunami, Coronavirus, or any other ‘Act Of God’), under which such delay or cancellation becomes uncontrollable.

An example of such situations includes extreme bad weather or security concerns such as fear of terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelling with BA flights and your flight had been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, BA flight passengers can claim up to 600€ as compensation. This takes into account the distance that you travel both within Europe and Outside Europe and the duration of delay which should be more than 3 hours.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€
Flugverspätung Entfernung

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
From Inside EU to Outside EU Yes Yes
From Inside EU to Inside EU Yes Yes
From Outside EU to Inside EU Yes No
From Outside EU to Outside EU No No

Are you eligible? Find it just in 3 steps

How to Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn’t take more than 2 minutes of your precious time.

We have access to a lot of information about different airlines flights, thus you receive the compensation within right time.

Claim Flights – Flight Compensation Firm. How Claim Flights Can Help You to Claim Your Money Back?

If your British Airways flight has been delayed or cancelled while you are travelling within Europe, flying with an EU registered flight and you want to claim reimbursement for the inconvenience the airline has caused you, all you have to do is provide us with your flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our team has access to British Airways flight information such as the time by which the flight was delayed, the actual reason for flight cancellation, flights departure and arrival time, etc. making us more likely to win the compensation. If you have any complaints regarding BA flight delays or cancellations or denied boarding you can contact us in order to get an effective claim.

Claim For Your Rights with Claim Flights!

If your flight is delayed and you are wondering whether you can get compensation or not, then Claim Flights is the right address for you. A team of Claim Experts at Claim Flights can help you to file your case against the airline. All you need to do is provide us with your flight number and flight date.

British Airways is liable to pay a refund due to denied boarding resulting from overbooking of the flight or if you miss your connecting flight due to the current flight delay. Flight cancellation and postponed flights are other possible reasons to claim compensation. BA airline does not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back you can use our service.

Our flight compensation calculator is a great tool that will help you to calculate the amount you are entitled to claim from the airline. Don’t delay and claim your British Airways compensation for the delayed flight today.

Claim Flights claiming process is very easy to use and to provide us with the desired information doesn’t take more than 3 minutes of your precious time.

Claim Flights “No Win No Fee” Claims

Team of Claim Experts at Claim Flights helps you to claim your money back from the airline in case of your delayed flights. Our Expert team can file the claim on behalf of you and pursue it with the Airlines.

Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get the right amount in time.

How To Claim Compensation From British Airways?

Many air passengers often wonder about the procedure by which they can make their claim from the airlines for flight-related issues. We facilitate free claim letter template to claim directly from the airlines, use it for free.

You can use our claim form to file your claim through us. Our team of experts can pursue your claim, making sure that you get the right amount of money in the right time.

You can check British Airways flight status on flight tracker at the airport, to be sure about the delay time, cancellation status which you can use to file your claim.

You can let us know about your flight problem, through the British Airways claim form available on our website after you enter your flight number and flight date into the Flight Compensation Calculator.

Passengers travelling with British Airways should know that the airline is liable to pay you money back if the flight is delayed or cancelled in accordance with EU 261 Rule. British Airways have their own terms and conditions for flight delay and cancellation. On the basis of those terms and in accordance with the EU passenger rights regulations, British Airways review the case of the passenger and pay a compensatory amount to them.

Calculate The Amount Airline Owes You

Passengers often remain unaware of their rights and end up claiming a very futile amount compared to what they are entitled to claim.

At Claim Flights the exact compensation amount can be calculated with the help of the Flight Delay Compensation Calculator .

After you know the exact amount that you are entitled you can use our claim form to file the claim. You may need to enter further details about yourself & co-passengers for whom you would like to claim compensation from the airlines. That’s all. You can also compare the receivable compensation amount provided by us with other flight delay claims companies.

Claim Flights claiming process is easy to use and you can provide us with all your desired information in less than 3 minutes. We have access to a lot of insider information on flight delays and cancellations to claim precise flight compensation on behalf of you.

British Airways

British Airways often abbreviated as BA, is the largest airline in United Kingdom. It is the flag carrier of UK and its main hubs are located at London Heathrow Airport and London Gatwick Airport. With respect to its fleet size of over 270, it covers large number of destinations worldwide. It has a major presence at London Gatwick Airport and has its base at London City Airport.

British Airways is an European Airline, formed on 31st March 1974, by merging four airlines namely two nationalized airlines, British Overseas Airways Corporation and British European Airways, along with two smaller regional airlines, Cambrian Airways and Northeast Airlines, which are from Cardiff and Newcastle upon Tyne respectively.

It is one of the founding members of Oneworld Airline Alliance along with American Airlines, Cathay Pacific, Qantas and Canadian Airlines. British Airways Airline also merged with Iberia Airlines creating International Airlines Group (IAG) on 21st January 2011. This merger made the airline as 3rd largest airline in terms of revenue in the world and the 2nd largest in Europe in terms of passenger carried.

British Airways Subsidiaries

Its subsidiary airlines include BA CityFlier, OpenSkies, British Airways World Cargo and British Airways Limited. BA CityFlier, whose headquarters is at Didsbury Manchester, England, UK, mostly focuses on serving the financial market as well as some leisure destinations, while OpenSkies flies between Paris and New York JFK and Newark Airport, with its headquarters at Rungis, France.

British Airways Limited caters premium services for passengers travelling between London and New York. While British Airways World Cargo is the world’s 12th largest cargo airline based on total freight tonne-kilometres flown and it operating aircraft serves to Asia, North America, Middle East and Europe from their base at London-Stansted Airport.

British Airways Codeshare Partners

British Airways shares Codeshare Agreements with European as well as International Airlines. Following are the list of EU & non-EU airlines, along with BA has code-share agreements:

European Airlines

  • Aer Lingus
  • Finnair
  • Iberia
  • S7 Airlines
  • airBaltic
  • Flybe
  • Loganair
  • Vueling
International Airlines
  • American Airlines
  • China Eastern
  • LATAM Chile
  • Royal Jordanian
  • Bangkok Airways
  • Japan Airlines
  • Qantas
  • TAAG Angola Airlines
  • Cathay Pacific
  • LATAM Brazil
  • Qatar Airways
Codeshare agreements allows British Airways to use the corresponding flight of the code-share partner airline under their name and market of their products on their flights.

British Airways Fleets

British Airways (BA) is also known for its enormous number of aircrafts that it has working under its belt. As per British Airways Annual Report 2017 current fleet size of British Airways is 288 which include 126 Boeing aircrafts, 142 Airbus aircrafts and 20 Embraer aircrafts.

Boeing Number Of Aircrafts Airbus Number Of Aircrafts Embraer Number Of Aircrafts
747-400 36 A318-100 1 E170 6
767-300ER 7 A319-100 44 E190 14
777-200 3 A320-200 67
777-200ER 43 A321-200 18
777-300ER 12 A380-800 12
787-8 9
787-9 16
Total 126 Total 142 Total 20

British Airways Destinations:

British Airways flies to more than 160 destinations including 6 regional ones. And is also one of the airways which fly to all 6 permanently inhabited continents along with Air China, Delta Air Lines, Emirates, Etihad Airways, Korean Air, Qantas, Qatar Airways, Singapore Airlines, South African Airways, and United Airlines.

Some of the most popular destinations of British Airways are from London to New York, Orlando, Cape Town, Barbados, Dubai, Boston, Glasgow, Miami, Washington etc.; direct flights such as Las Vegas to Heathrow, Manchester to Heathrow and Johannesburg to London.

BA European Destinations

Sr. No. Country City
1 United Kingdom London (Gatwick, Stansted, Heathrow, Luton) Edinburgh, Manchester, Newcastle upon Tyne, Glasgow, Aberdeen, Leeds, Belfast
2 Germany Berlin, Munich, Düsseldorf, Frankfurt, Hamburg, Munich, Stuttgart, Hanover
3 Spain Alicante, Madrid, Malaga, Barcelona, Ibiza, Menorca, Tenerife
4 France Paris, Toulouse, Bordeaux, Nice
5 Switzerland Geneva, Zurich, Basel
6 Ireland Dublin
7 Portugal Lisbon
8 Denmark Copenhagen
9 Malta Malta
10 Romania Bucharest
11 Turkey Istanbul
12 Denmark Copenhagen
13 Netherland Amsterdam
14 Russia Moscow

BA International Destinations

Sr. No. Country City
1 Canada Montreal
2 United States New York JFK, Chicago, Miami, Las Vegas,
3 Argentina Buenos Aires
4 UAE Dubai
5 Israel Tel Aviv
6 Malaysia Kuala Lumpur
7 Mauritius Mahebourg
8 Colombia Bogota
9 India Goa
10 Australia Sydney

British Airways Reviews, Loyalty Programs and Customer Services:

Skytrax, which rates airlines based upon their performance and customer services (which also comprises of in-flight meals, inflight entertainment such as movies, free Wi-Fi etc.) have rated British Airways 5 out of 10 stars depending upon 2351 customer reviews till Dec 2017.

In terms of loyalty programs, British Airways offers something called as executive club which allows passenger’s access to special lounges and dedicated fast queues making your flight check-in easy. This offer is further sub-categorized according to the class by which the air passenger travels.

British Airways provide different four travel classes to their air passengers. BA Passengers can choose depending upon their taste and budget. Following are the four different classes:

1. Economy Class: British Airways economy class offers two services namely Euro Traveller for flights flies within UK and Europe and World Traveller for long haul international flights.

2. Premium Economy Class: World Traveller Plus is BA’s premium economy service which is available for selected international flights.

3. Business Class: British Airways Business Class offers additional services such as luxurious seating plan, lounge access, quality meals and drinks. It offers 3 different services as follow:

  • Club Europe for flights flies within the UK and Europe.
  • Club World for longer international destinations.
  • Club World London City specifically for flights between London City and New York JFK.

4. First Class: British Airways offers dedicated services to their first class passengers. This service is available for only selected international flights.

Air passengers can join British Airways executive club for free and get more rewards and benefits like BA miles, cabin upgrades, stay in hotels and car rent, etc. Air passengers appreciate the performance of British Airways for onboard services. Recently, British Airways Has Won “Global Traveler 2017- Wines on the Wing” award and holds many more awards from all the past years.

British Airways Flights Statistics

Based on the news reports for the time period of Nov 2017, says that British Airways is the 2nd largest airline with 29,448 flights that fly around the world, with 5006 flights getting delayed (47 on avg.) after EasyJet airline around 4200 flight was delayed.

In case if British Airways delays for more than 3 hours or was cancelled without any prior notifications then according to EU 261/2004 rule, you are entitled to claim compensation from British Airways up to 600€.

British Airways Delayed Baggage Compensation Policy

British Airways takes great responsibility in carrying your bags safely and effectively to your final destination but anything can go wrong that’s why BA pulls out everything to fix it as quickly as possible.

If you are one of the air passengers whose baggage has been delayed at your final destination then you can contact British Airways Official Website. You can report your missing luggage to BA within 8 days of the bag going missing.

However, if you are still at the airport you can report your missing bag to some member or airport staff. On the other hand if you are out of the airport you can report for your baggage online. It’s easy!

In the worst case scenario if your baggage goes missing you can even claim compensation for your lost or delayed baggage with British Airways Baggage Claim Form available.

Note: It may take several days to re-unite bags with their owners.

British Airways Cancellation Policy

British Airways cancellation policy allows passengers to cancel their ticket if passenger no longer wish to travel with British Airlines and get their refunds including taxes. To claim a refund from British Airline you will have to fill up online form.

How to Cancel a British Airways Flight Tickets?

  • If you have booked BA tickets with any travel agent and wish to cancel your ticket then you will have to contact them and ask to cancel your flight.
  • If you have booked your ticket or e-ticket from British Airways Official Website then you have to login to your account and follow these simple steps:
    • Go to Manage my bookings
    • Select your desired flight
    • Click “Change/Cancel booking”
  • Follow the next instructions
Note: British Airways may charge the cancellation fee or difference in the price of a new ticket. Also, passengers can use British Airways flexible ticket service in which the fare on selected flights permits changes and refunds with no penalty.

British Airways Customer Service is available 24*7 for passengers. Passengers can contact BA through e-mail or from 24-hour helpline/phone number for any query. In case of emergency, you can call on British Airways Emergency Contact Number: 0344 493 0787.

Passengers can also download British Airways app from the store for booking and to track flight status.
British Airways app also features check-in and boarding passes downloading options. Passengers can check their BA flight schedules or timetables over app.

Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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