Flight Delay Compensation Claim Letter Template

If your flight was delayed, cancelled, or overbooked, you might be eligible for compensation up to 600€ under EC Regulation 261/2004. Use our free flight delay claim letter template to file a claim on your own for delays, cancellations or denied boarding problems.

Flight Delay Compensation Letter Template

For flight delays of more than 3 hours at the final destination, cancellations without prior notice, or denied boarding due to overbooking, you may have the right to claim financial compensation of up to 600€ per person if it was the airline’s fault and not due to extraordinary circumstances.

You may use our free flight delay compensation calculator to know the amount you can claim from the airlines. Then, it’s up to you whether to continue with our flight compensation claim service or use our free flight delay claim letter template.

We encourage passengers to use our airline complaint letter, free to download from our website, while making their claims to the airlines directly at no cost. Our flight compensation letter template will be helpful since it ensures that your assertion letter is complete without missing the required details under the EU governing rule EC Regulation 261/2004.

Know more about EU Regulation 261/2004

EU 261 Rule (EC Regulation 261/2004) applies to all the airline passengers,
  • whose flight departure was from an EU Airport, irrespective of the airlines (either EU or Non-EU)
  • and whose flight arrival was to an EU airport through an EU regulated airline (although departure was from an EU or Non-EU Airport)
The compensation amount may vary between 250€ to 600€, depending upon the duration of delay and travel distance.

Find the amount to claim in just 2 minutes!

When are you entitled to receive compensation?

You are entitled to receive compensation in the following circumstances:

  • If your flight delayed for more than 3 hours on arrivals
  • If your flight was cancelled without any prior intimation
  • If you were denied boarding due to oversold flight tickets

Guide to refer before you proceed with your claim

How to claim yourself using our free delayed flight compensation sample letter template?

If you want to pursue the claim yourself for flight delays or cancellations, here’s what you need to do. Follow these three easy and simple steps as mentioned below:

Step 1

  • Calculate the amount that you can claim using our free flight compensation calculator. You just need to provide your basic flight details such as flight number, flight date and the reason behind delay or cancellation or denied boarding.
Step 2
  • You need to research the airline’s address, making sure it’s the correct legal address. If you are not sure about the postal address, it’s better to contact on Airlines Customer Support Telephone Numbers.
  • Proceed next to write the letter to claim financial compensation from the airlines. You may use our sample complaint letter to the airline for a refund or compensation. There is no legal requirement to have proof of postage, but it might be best to get this to be on the safer side.
Step 3
  • After sending the letter, wait for three weeks before taking any legal action in case your payment is on the way.
  • If the airline offers you the coupon or denies your claim, blaming extraordinary circumstances, or if the airline doesn’t respond or pay within three weeks, you should seek legal advice for your air passenger rights case.

Letter to Claim Compensation for Delayed or Cancelled Flights

Use our free claim letter template to write a letter of complaint to airlines for claiming compensation up to 600€ for flight delays of more than 3 hours, flight cancellations without prior notice or denied boarding due to overbooking.

Your Name:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Your Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Name of Airline: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Street and Street No.: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Postal Code and City: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Country: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Assertion of compensation claims according to Art. 7 Regulation (EC) No. 261/2004

Dear Sir/Madam,

I hereby claim compensation according to Art. 7 of Regulation (EC) No. 261/2004 for:

1. Your Name / Street / Postal Code / City
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. Name of other Passengers (for example your Wife/Husband or Children)
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

I claim compensation relating to flight (flight number) which I booked from (departure airport) to (arrival airport) on (booking date).

The flight was delayed for more than (delay time) hours OR canceled OR took place without me.

The problem was not based on exceptional circumstances or act of god.

Due to the delay of (flight delay time) hours and the flight distance between the airports, I have the right to be compensated by (value of € per passenger) Euros for each passenger.

I am writing this letter to request you to pay an amount of (value of € per passenger) Euros / Passenger for each passenger, which comes to a total amount of €/£ (total amount of compensation) immediately, but not later than 2 weeks from the date of this letter.

My bank account is
Bank: _ _ _ _ _ _ _ _ _ _ _ _ _ _
IBAN: _ _ _ _ _ _ _ _ _ _ _ _ _ _
Swift/BIC: _ _ _ _ _ _ _ _ _ _ _ _

If I do not receive a response from you within the aforementioned deadline, I will seek immediate legal assistance.

With best regards,

Your Name, Date and Signature

Bear in mind that the court where your case is heard might not be in your home city, and the cost of travelling for you/your lawyer could increase the total cost of the case. It is not usually necessary to attend the court hearing personally, but in some cases, it might be.

Even if you do everything on your own, you still have the risk of losing your court case and will then have to pay for your lawyer and the defence lawyer as well as for the court costs.

You should try to find a lawyer with expertise in EU Air Passenger Rights.

Many airlines do not answer the flight compensation claim letter. If they respond, they may mislead the passengers by telling them that the amount is smaller or they cannot claim due to an act of god or extraordinary circumstances.

Or save your time and nerves.

You can apply for compensation with our help and let us work on your behalf

Claim Flight Delays or Cancellations Compensation through us:

If the airline doesn’t respond to your flight delays or cancellations compensation letter, you can seek help from our claim experts, no win no fee lawyers, to claim compensation on your behalf.

Our experienced claim professionals will handle your case and do all the paperwork for you. Even if we have to go to court, we do not charge an additional cost.

How to Claim Compensation through “ClaimFlights”?

Step 1:

You need to enter the “Flight Number” and “Flight Date” into our “Flight Delay Compensation Calculator“. – it’s free, and doesn’t take more than 2 minutes of your precious time.

Step 2:

  • You may have to find your flight information, i.e., your flight’s scheduled departure time and scheduled arrival time, with the airports’ information where your flight departed and arrived with the Airports IATA code.
  • Usually, you will find your flight once you enter the flight details. If you do not see your flight, you can manually enter your flight’s information, where you need to enter the Airports destinations, its scheduled departure and arrival airports, flight date and departure and arrival time.
  • If you had any connecting flight, you can enter its information or proceed further with the claim process by clicking on the “Next” link.
  • Mark the reason behind delay or cancellation, or denied boarding.
  • Once you enter all the desired information accurately, you can proceed with
Step 3:
  • Now you can find the amount airlines owe you for your flight.
  • You can even compare the amount you can claim through us, in comparison with other claim companies and in detailed explanation about our fee, only in case of success.
  • We have no hidden costs in our terms and conditions. We have a transparent and competitive price structure.

Benefits of EU Claims through us

Our work is entirely based on success, i.e., “No Win No Fee Claims” if we do not win your claim case, you do not have to pay anything. Yes, we only charge you in case we win the claim for you; otherwise, we cover all the costs.

We only receive a success-based fee if your claim is successful and the airline pays your compensation. That means you carry no financial risk if you claim through us. We claim your flight compensation for you 100% risk-free.

Find the amount to claim in just 2 minutes!

Our Process to Claim for Flight Delays or Cancellations

Claim Flights claiming process is straightforward, and providing us with the desired information doesn’t take more than 2 minutes of your precious time.

We have access to a lot of information on flight delays and cancellations to claim flight compensation. This includes our comprehensive law database and specialised databases (ADS-B Flight database, Weather, Strikes, Acts of God and news databases).

Our team has expertise in taking your case with the airlines regarding flight delays or cancellations. We can often get EU claims through without a court case (making the process much faster), and we follow up on the timing and every detail.

Frequently Asked Questions (FAQ’s) on flight delays or cancellations

Q. Am I entitled to compensation for a delayed flight?

A. Yes, you are entitled to claim compensation for a delayed flight of 3 hours or more on arrival. You can enter your flight details into our free Flight Compensation Calculator and check for free the compensation amount you are entitled to claim from the airlines.

Q. How long flight should be delayed before compensation?

A. Flight delay on arrival for 3 hours or more entitles you compensation from the airlines. To know flight delay status on arrivals, you can check the flight timetable displayed at the arrival airport.

Q. How long can I go back to claim compensation for delayed flight?

A. You can go back up to 6 years for the flights delayed in or from the UK for an EU-regulated airline. For the flights delayed in or from other EU member states such as Germany, Austria, France, and Italy, passengers can go back up to 3 years to claim compensation for delayed flights.

Q. How to claim compensation for delayed flight?

A. If your flight is delayed for 3 hours or more, you are eligible to claim from 250€ to 600€ depending on the distance of your flight. You need first to calculate the flight distance, then the number of hours your flight was delayed and then report it to the airlines through the airline complaint letter.

Q. How to find out if a flight is delayed?

A. You need to enter your flight number and date into our compensation calculator to determine if your flight was delayed and whether you are eligible to claim compensation. Alternately you can use flightview or flightstats website to check your flight status before claiming compensation.

Q. Can I get a refund for a delayed flight?

A. EC Regulation 261/2004 entitles you to claim a refund of your ticket cost for a flight delayed to depart beyond 5 hours. Airlines should refund you money back to your bank account within seven days of reporting your flight delay. Read More: Refund for Delayed Flight

Q. How to request compensation for delayed flights?

A. We have compared different ways to request compensation for your delayed flight:

  • Claim Yourself: Use our free flight delay reimbursement claim letter template and send the letter to airlines.
  • Claim through Us: Assign us to claim compensation on your behalf by filling out the claim form and signing the digitised authentication letter.
  • Through Lawyers: They may charge an additional fee from £25 to £455 + a hearing fee of £25 to £335 for your flight delay case.

Q. Do airlines have to compensate for delayed flights?

A. EU flight passengers are eligible for compensation for delayed flights beyond 3 hours on arrival. While, if the flight is delayed during departure beyond 2 hours, Airlines must offer passengers free of cost meals and refreshments for a reasonable waiting time, two telephone calls, send emails or fax.

Q. Flight delayed due to bad weather, Can I claim?

A. If the airlines were able to avoid the flight delay, there may be chances you can claim for your delayed flight. You may or may not claim for flight delays due to bad weather. We have a complete database of flights valid for claim. Use our free Delayed Flight Compensation Calculator to know whether you can claim for your delayed flight.

Q. How can I check my compensation claim if I give it to Claim Flights?
A. Claim Flights GmbH has a login area under which you can check the current status of the claim and all communication.

Q. Can Claim Flights help for missed connection flights?

A. Claim Flights can help you with flight disruptions such as delays, cancellations, overbooking and missed connecting flight issues.

Q. What is the success rate in court?

A. Our court success rate is close to 100%.

Q. What is the difference between the flight compensation portals like Claim Flights, EuClaim, Flightright, Refund.me, Flight-Delayed and FlightDelays?

A. All flight portals have different reviews, experiences, prices, services and conditions. Before entering your claim, you should check the terms and conditions and prices. EuClaim, FlightRight, Refund.me, Flight-Delayed and Flight Delays are competitors of Claim Flights. Also, you can visit our price comparison page to get the best flight delay compensation portals to file your case

Q. What are my rights when my flight is delayed?

A. EC Regulation 261/2004 entitles European flight passengers to claim compensation up to 600€ (£462) for flight delays on arrival for more than 3 hours of scheduled arrival time.

Montreal Convention is designed to unify numerous international airline liability treaties and to provide more transparent legislation regarding the international carriage of passengers, baggage and cargo. It is currently valid in the US, EU, 110 UN member states and 30 other countries.

Q. How to claim compensation for cancelled flights?

A. You can claim compensation for cancelled flights if you were not informed by the airlines before seven days. If you were informed between 7 days to 14 days, the compensation amount gets reduced by 50%.

Q. What are flight cancellations?

A. Flight is said to be cancelled if the flight with which you had booked your ticket doesn’t operate on its scheduled date and time.

Q. Can I get refund in case of flight cancellations?

A. If you were informed about your cancelled flight before 14 days. You can ask for a refund of your ticket cost from the airlines for your cancelled flight. You can use our free flight cancellation compensation sample letter template to claim compensation from airlines. Or claim through us.

Q. When do I claim compensation for a cancelled flight?

A. If your flight was cancelled and you were offered an alternate flight which later gets delayed on arrival for more than 3 hours entitles you compensation between 125€ and 600€ depending upon the hours your flight was delayed.

Q. What to do if airlines won’t respond you back?

A. If airlines won’t respond to you even after eight weeks, you can escalate your case to Civil Aviation Authority CAA. Alternatively, hire a lawyer for your flight delay case or hire a claim company.

Q. Can I claim compensation for holiday packages flights?

A. Yes, EU air passenger rights Regulation also applies to travel packages. Delayed flight compensation must be claimed against the operating air carrier and not against the tour operator.

Q. What causes flight delays?

A. Flight delays can be caused due to numerous reasons such as congestion in air traffic, strike, mechanical or technical failure, maintenance issues, extreme bad weather, security threats, etc.

Q. Can I get compensation from airlines for lost luggage/baggage?

A. Yes, you can get compensation for lost or delayed luggage. You might have the legal right to ask for compensation from the airline if your checked-in luggage was delayed, lost or damaged. Read More on Baggage Claims.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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