Air France Flight Delay Compensation

If your Air France flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Air France Flight Cancellation or Delay Compensation

Air France is one of the largest airlines in Europe and its flights fly to worldwide destinations. Heavy air traffic or technical issues often leads to delay of Air France flights. Air France flights usually get delayed 20% of the time and the flight delays frequency goes higher and higher since February of 2016 to July 2016.

So as a flight passenger if you faced any problems with Air France like flight delays on arrival for 3 hours or more; Air France flight cancellations without prior notice; denied boarding due to overbooked flight then you can claim compensation up to 600€ from Air France airline based on EC Regulation 261/2004 which entitles you to claim flight delay compensation.

EC Regulation 261/2004 is a European Union Law for flights passengers’ who faced inconvenience due to Air France flight delays or cancellations or any problem which can be easily solved by the airline.

According to EC 261 rule as an Air France flight passenger you can also demand the refund from the airline for flight cancellations if you missed your connecting flights due to your current flight delays and for denied boarding. For claiming the compensation you can contact the airlines or you can always seek the help of our claim experts to claim on behalf of you.

If you need any help then you can contact us (Claim Flights), we also facilitate 24/7 chat support for stranded flight passengers. Our claiming process is really easy as you only need to provide information about your Air France delayed flights and rest will be done by us.

And if you want to know how much you can claim as a compensation use our you just need to enter your Air France flight number & date of journey. Claim Flights helps to pay your compensation amount in right time from the airline for flight delays, cancellations and for denied boarding.

Air France Flight Delays / Cancellations / Denied Boarding Issues

Air France is a vast airline which carries over 40 million people to 168 destinations in 93 countries annually. It is also a big domestic carrier with flights operating in 36 destinations within France. Heavy air traffic and cargo load or an air carrier delay may lead to delays in Air France flights.

According to EU air passenger rights EC Regulation 261/2004, flight passengers can claim compensation from the airlines for the inconvenience caused to them due to flight delays of 3 hours or more at arrival airport; flight cancellations without prior notification and for denied boarding due to oversold flight seats.

The compensation amount goes upto 600€ for flight delays, flight cancellations and denied boarding. You must know about your rights on flight delays and claim your money back airlines owes of yours.

How much can you claim for Air France Airlines delays?

The amount of compensation for Air France Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Air France Flight Delay / Cancellation Compensation

Since Air France and its subsidiaries are European regulated airlines, travelling with them within Europe or away from Europe will be governed by the European Law. Under EU law, as per Regulation (EC) No. 261/2004, flight passenger is entitled to claim up to 600€ (£450) for delayed or cancelled flights.

This comes into effect only when there is a delay of more than 3 hours or cancelled without any extraordinary circumstances such as bad weather or earthquake or for that matter any natural calamity. If the delay or cancellation was caused due to their negligence then you should get compensation from the airline.

In cases, flight getting delayed by 2 ½ hours from the scheduled arrival time and it lands on the airport but doesn’t open the door to alight causing a further delay of 30 mins, you can claim compensation from the airlines as it amounts to 3 hours delay in total.

And also, if you have booked your tickets with any of these airlines, Air France/ Transavia / HOP! and its denied boarding due to overbooked flights, cancelled their flight without any prior notice and if their flight delays on arrival for 3 hours or more then you can demand compensation from the airline.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with Air France airline and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, Air Berlin flight passengers can claim up to 600€ as flight delay compensation.

This takes into account distance that you travelled both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

When Can I Claim Compensation from the Airlines?

Air passengers who are unaware of their rights are often confused as, whether they can claim compensation for flight delay or not. According to the EU air passenger rights Regulation (EC) No. 261/2004, an air passenger can claim compensation for Air France flight delays when it’s the airlines’ fault and they should have controlled it.

These delays can be due to damaged aircraft, flight failure or any other technical or mechanical fault. Air France is liable to pay a refund to the passengers in case of flight cancellations, flight time change if the airline denies boarding due to an overbooked flight. Air passengers can also claim if they missed their connecting flight due to the first flight delay.

You can check the current status of your Air France delayed flight at the airport and make the claim accordingly for your delayed flight. People often claim a very meagre amount compared to what they are actually entitled to.

Our Flight Delay Compensation Calculator can help you to calculate the exact compensatory amount for your Air France delayed flight in any given situation. Compensation for flight delays is every passenger’s right and they should demand it from the airlines.

Claim Flights – Flight Compensation Firm (How We Can Help You to Claim Your Money Back)

If your flight has been delayed or cancelled while you are travelling within Europe, flying with an EU registered flight and you want to claim compensation for the problem the airline has caused you, all you have to do is provide us with your flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation or delay, flights departure and arrival time, etc. making us more likely to win the compensation. So if you have any complaints regarding Air France airline flight delays or cancellations you can contact Claim Flights at any time. Don’t delay and claim your delayed flight compensation today.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Claim Yourself Delayed Flight Compensation

If your Air France flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight, you can use our free claim letter template to write the letter to Air France airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EC Regulation 261/2004.

EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Calculate The Amount Airline Owes You

Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation can be calculated with the help of the compensation calculator.

Flight Delay Compensation Calculator can help you to calculate the amount to claim from Airlines for your delayed or cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from the Airlines.

Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. Claim Flights takes up your case on a no win no fee basis and makes sure that you get the right amount in time.

Flight Delay Compensation Calculator

Claim Flights “Flight Delay Compensation Calculator” can be used to calculate the amount you can claim from the Air France airlines by providing flight details such as your AF flight number, flight date and reason of flight delay or cancellation.

Claim Flights compensation calculator can help you to calculate the amount to claim from Air France airlines for your delayed flight. You can check for free the amount Air France owes for you with our Flight Delay Compensation Calculator.

You can claim flight delay compensation with our assistance by filling Online Claim Form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from Air France. Our Claim Experts can file the claim on behalf of you and pursue it with the airlines.

Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare claimable compensation amount provided by us with other claim companies.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Air France Airlines

Air France is a French Flag Carrier headquartered at Tremblay-en-France. It was founded in 1933 with the merger of Air Orient, Air Union, Compagnie Générale Aéropostale, Compagnie Internationale de Navigation Aérienne (CIDNA), and Société Générale de Transport Aérien (SGTA).

It has been the French flag carrier for 8 decades and is a subsidiary of Air France-KLM group. The merger of Air France and Netherlands-based KLM Royal Dutch Airlines was announced on September 30th of 2003 and became reality on 5th May 2004.

easyjet flight
Although Air France and KLM became part of a single company AIR France-KLM Group, both the respected airlines still operate under their own brand name. During its merger, it also became the largest airline in the world in terms of operating revenues and third largest in terms of passengers carried.

Air France-KLM is also a founding member of Sky Team Global Airline alliance which also includes Aeroflot, Aeroméxico, Air Europa, Alitalia, China Airlines, Continental Airlines, Czech Airlines, Delta Air Lines, Korean Air, Northwest Airlines and Saudi Arabian Airlines.

Air France got its Sea Horse logo from its predecessor Air Orient, which was used on the nose section of aircraft next to the Group Air France title after the Air France-KLM merger was relocated to engine nacelles while the Air France-KLM logo was substituted at the nose area. It was on 7th January 2009, that they officially changed its logo to red stripes.

Air France Hubs and Subsidiaries
Air France airlines global hub is located at Paris Charles de Gaulle Airport while Paris Orly Airport, Lyon-Saint Exupery Airport, Marseille Provence Airport, Toulouse Blagnac Airport, and Nice Cote d’Azur Airport serves as secondary hubs.

Its corporate headquarters is located at Paris-Charles de Gaulle Airport, north of Paris.

Air France subsidiaries include Air France Consulting, BlueLink and CityJet, Hop! Airline, Servair, Société de construction et de réparation de materiel aéronautique (CRMA), Sodexi, Transavia France. HOP! , with a fleet of regional jet aircraft mostly operates domestic & European schedule services.

Transavia France, which was rebranded from France in 2015 and is a subsidiary of Air France-KLM, is a low-cost airline based at Paris-Orly Airport. And operates scheduled and chartered flight services to leisure and some metropolitan destinations within Europe and to some parts of Africa and Asia.

Air France Codeshare Agreement
Air France shares Code-share agreement with Alaska Airlines, Austrian Airlines, Azerbaijan Airlines, Bangkok Airways, Air Mauritius, Air Seychelles, Etihad Airways, Finnair, Flybe, Georgian Airways, Jet Airways, Luxair, Swiss International Air Lines, Ukraine International Airlines, Air Austral, Air Corsica, Air Serbia, Air Tahiti Nui, airBaltic, Aircalin, Bulgaria Air, Chalair Aviation, Croatia Airlines, Montenegro Airlines, WestJet, Japan Airlines and Qatar Airways.

The code-share agreement allows Air France with other airlines to sell and market the other airlines’ flights under its own name and flight number.

Air France Fleet Size & Destinations
Air France operates with a mixed fleet flight of AirBus, Boeing wide-body jets for long-haul routes, and uses Airbus A320 family aircraft on short-haul routes. The fleet size of Air France is 223 till 31st March 2016 as per annual report of Air France.

Air France serves 36 domestic destinations and operates worldwide scheduled passenger and cargo services to 168 destinations across 93 countries.

Aircrafts/Fleets No. Of Aircrafts
AIRBUS A318 17
AIRBUS A319 38
AIRBUS A320 43
AIRBUS A321 20
AIRBUS A330-200 15
AIRBUS A340-300 12
AIRBUS A380-800 10
BOEING 777-200 25
BOEING 777-300 41
BOEING 777-200 CARGO 2
Total 223

Most European Frequent Routes Operated by Air France

Sr. No. Country City
1 France Agen, Ajaccio, Aurillac, Bastia, Biarritz, Bordeaux, Brest, Brive, Caen, Calvi, Castres, Clermont Ferrand, Figari, Lannion, La Rochelle, Lille, Limoges, Lorient, Lourdes, Lyon, Marseilles, Metz/Nancy, Montpellier, Mulhouse, Nantes, Nice, Paris (Charles de Gaulle, Paris-Orly), Pau, Perpignan, Quimper, Rennes, Rouen, Strasbourg, Tarbes Lourdes, Toulon, Toulouse
2 Germany Berlin, Bremen, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart
3 United Kingdom Aberdeen, Birmingham, Edinburgh, Glasgow, London- Heathrow, Manchester
4 Italy Bologna, Florence, Genoa, Milan (Linate), Milan (Malpensa), Naples, Rome, Turin, Venice
5 Spain Barcelona, Bilbao, Madrid, Malaga, Seville
6 Russia Moscow, Saint Petersburg (Pulkovo Airport)
7 Netherlands Amsterdam, Rotterdam The Hague
8 Sweden Gothenburg, Stockholm
9 Denmark Billund, Copenhagen
10 Belgium Antwerp, Brussels
11 Switzerland Geneva, Zurich
12 Poland Krakow, Warsaw
13 Romania Bucharest
14 Turkey Istanbul
15 Hungary Budapest
16 Portugal Lisbon
17 Ireland Dublin
18 Austria Vienna
19 Croatia Zagreb
20 Cuba Havana
21 Czech Republic Prague
22 Greece Athens
23 Malta Malta
24 Norway Oslo

Air France International Destinations

Sr. No. Country City
1 United States Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York City, San Francisco, Washington, D.C.
2 China Beijing, Guangzhou, Shanghai, Wuhan
3 Congo Brazzaville, Pointe Noire, Kinshasa
4 Japan Tokyo (Narita & Haneda Airport)
5 Morocco Casablanca, Marrakech, Rabat
6 Canada Montreal, Toronto, Vancouver
7 Nigeria Abuja, Lagos, Port Harcourt
8 Brazil Rio de Janeiro, São Paulo
9 India Bangalore, Delhi, Mumbai
10 Thailand Bangkok (Suvarnabhumi)
11 Viet Nam Ho Chi Minh City
12 Cameroon Douala, Yaoundé
13 South Africa Johannesburg
14 Argentina Buenos Aires
15 Madagascar Antananarivo
16 Sint Maarten Philipsburg
17 Mexico Mexico City
18 Panama Panama City
19 Uruguay Montevideo
20 Mauritius Port Louis
21 Mauritania Nouakchott
22 Singapore Singapore
23 Ukraine Kiev-Boryspil
24 Hong Kong Hong Kong
25 Sierra Leone Freetown
26 Israel Tel Aviv
27 Liberia Monrovia
28 Venezuela Caracas
29 Algeria Algiers
30 Saudi Arabia Riyadh
31 Iran Tehran
32 Angola Luanda
33 Colombia Bogotá
34 Tunisia Tunis
35 United Arab Emirates Dubai
36 Senegal Dakar
37 South Korea Seoul
38 Egypt Cairo
39 Togo Lomé
40 Peru Lima
Air France In-flight Service & Awards
Air France In-Flight catering services for La Premiere (First Class) menu is designed by Guy Martin, chef of Le Grand Vefour, a Michelin three-star restaurant in Paris. The menu items mostly include hors d’oeuvres, bread basket, entrees and cheeses along with a dessert cart including pastries, tartlets and petit fours.

They also serve Champagne to passengers of all classes. They also provide Audio, Video on demand for all cabins on long-haul flights and also has an In-Flight entertainment system which includes in-flight publications, videos, music and games.

On 29th May 2013, it introduced WiFi which is only available once the flight reaches 20,000 feet. Air France has its own rewarding program known as the Flying Blue for frequent fliers with Air France-KLM group. Its rewards are hugely dependent on the miles travelled and the class of service.

Membership to the program is provided for free. Air France airline has won “Most Elegant Airline of 2014” award provided by Shanghai Morning Post daily newspaper, Air France also won the award at Business travel awards and the airline has also honoured for its la première lounge by Skytrax.

Air France Reviews and Statistics
In terms of airline review, Skytrax has rated Air France an average of 4 stars out of 5 for its quality of on-board product and services. Customers have rated 3 stars out of 5 for its food & beverages, in-flight entertainment, seat comfort, staff service and value for money. It’s First Class: Long haul is been rated 4 ½ stars while it has been rated 4 stars for its Business Class: Long & Short and Premium Economy: long haul services. A 3 ½ star for its Economy Class: long haul while short haul for the same economy class has been given a 3-star rating.

In terms of its schedule, Air France has a very good track record of being on time flights 85% of the time. While flights were behind schedule 3% of the time, 1% of the time flights were very late and Air France flights were excessively delayed by 2% and Air France flights were cancelled 4% of times. All these stats are from June 15th 2016 to August 15th 2016 and is taken from the Flight Stats (Link:

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

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No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

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We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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