KLM Airlines Compensation for Flight Delays or Cancellations

If your KLM Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on the EU 261 rule.

Enter your flight details and check how much you can claim:

KLM Flight Delay / Cancellation Rights

KLM Royal Dutch Airline annually carries over 26 million passengers and provides cargo services to approximately 130 destinations worldwide. Heavy air passenger traffic and substantial cargo traffic generally leads to delays and cancellations of flights.

Hence, if you travelled with KLM airlines and your flight was delayed for more than 3 hours at arrival, or cancelled without any prior notice, or if you were denied to board your KLM flight due to overbooking of flight seats, then according to European Law for air passengers, EC Regulation 261/2004, you can claim compensation of up to 600€ (£530) from KLM Royal Dutch Airlines.

If you need help to claim financial compensation from KLM airlines, you can seek our claim experts help. We have the best claim professionals in place who have access to all the required information for your delayed or cancelled flights to get compensation from KLM Airlines. To know how much you can claim from airlines, you can use our Flight Delay Compensation Calculator.

Our claiming process is straightforward. You can get your compensation amount at the right time from KLM Airlines without any hassles for delays, cancellations, flight route changes, airport delays, denied boarding, or if you missed your connecting flights due to your first flight delays. You can start the claiming procedure just by filling a form at ClaimFlights that would not take more than 3 minutes of your precious time.

KLM Flight Delays / Cancellation / Denied Boarding Problems

Weather conditions, delays in air carriers or heavy air traffic may lead to cancellation or delays of KLM flights. Although KLM cancellation policy and flight delay assistance say that they provide compensation for your delayed or cancelled flight, they do not guarantee that you will be granted compensation. KLM Airlines will try to lure you with vouchers and coupons for free meals and hotel stays.

If you travelled with KLM airlines and your flight was delayed for more than 3 hours on arrival, or if your flight was cancelled without any prior notice or if you were denied boarding due to oversold flight tickets, then you can claim compensation of up to 600€ from KLM Airlines under EC Regulation 261/2004.

How much can you claim for KLM Airlines Flight delays?

The amount of compensation for KLM Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Passengers Rights under EC Regulation 261/2004 (EU 261 Rule)

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. However, you can claim compensation from airlines; passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delay / cancellation caused by an extraordinary circumstance, under which such delay / cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in an intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This is only entitled when the delay is not caused by an extraordinary circumstance.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by an European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

As mentioned above, If you are a KLM air passenger and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, you can get up to 600€ as flight delay compensation.

This takes into account the distance that you travelled both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.

Was your flight cancelled without any notice?

Claim Compensation

Am I eligible to claim compensation?

EU 261 Rule is a European law; it applies to EU Air Space. You do not have to be an EU citizen to claim flight compensation. This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU registered airline).

Table to the right, explains clearly if you are eligible to claim compensation for your delayed flight with KLM Royal Dutch Airlines.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

When Can I Claim Compensation from KLM Airline?

Passengers are often confused about whether they are eligible to claim compensation or not. EC Regulation 261/2004 clearly states that an air passenger can claim compensation from airlines if his flight is delayed due to flight damage, flight failure, airport delays and any other trivial or significant issue with the airlines, i.e., which should have been avoided by KLM Airlines.

You can claim compensation and demand a refund for the inconvenience caused due to flight cancellation and overbooked flights in some cases.

What To Do When KLM Flight is Delayed or Cancelled?

KLM Airlines is an EU airline that falls under the EC Regulation, which states that any passenger travelling within Europe or to and from Europe to any other destination is protected by the air passenger rights EC Regulation 261/2004. In a delay or cancellation scenario, a passenger is entitled to claim up to 600€ (£450) compensation from KLM airline.

If, for any reason, a passenger is unable to get his rightful dues, they can approach Claim Flights to seek help with the claiming process. We will not charge any fee until we win the exact flight compensation that you are entitled to. You can file your claim to KLM Airlines at our website within 3 minutes and know the exact amount that you are entitled to get.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

How Much Compensation Can I Claim?

Many passengers are unaware of their rights and law. They often end up claiming a futile amount as compared to what they should actually get from the airlines. Claim Flight’s, Flight Delay Compensation Calculator can calculate the exact amount based on the flight delay information obtained from the authority.

Claim Experts at Claim Flights will inform you about your EU Air Passengers Rights and provides you fair compensation amount from KLM airlines in right time.

Claim for Your Rights with Claim Flights!

If you are travelling/have travelled with KLM Airlines and faced inconvenience due to KLM delayed flight or your flight cancelled without any prior notice, and you don’t have any idea about how to make a claim for compensation, then Claim Flights can be of great help to you.

If the flight delay was of more than 3 hours you are eligible to claim delayed flight compensation. You can check the KLM airlines timetable at the airport on arrival and report the delay of your flight to Claim Flights.

Claim Experts at Claim Flights can help you to file the case in accordance with EU air passenger rights. Flight Delay Compensation Calculator helps you to know the exact amount that you are entitled to claim from KLM airline.

To check how much you can claim from KLM airline, you just need to enter your KLM airline flight number and date of journey. Claim Flights professionals take up your case on a no win no fee basis and you will get right amount at right time.

ClaimFlights – Flight Compensation Firm (How We Can Help You To Claim Your Money Back)

We at ClaimFlights require you to provide us with your KLM flight details (flight number & flight date), and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation/delay, flights departure and arrival time, etc., making us more likely to win the compensation. If you have any complaints regarding KLM airline flight delays or cancellations, you can contact Claim Flights at any time. Don’t delay and claim your delayed flight compensation today.

“No Win No Fee” Claims

Team of Claim Experts at Claim Flights work on a “No Win No Fee” basis, meaning you only pay our fees if we win your compensation claim from KLM. We could help you claim your money back from KLM Royal Dutch Airlines if your flight was delayed/cancelled.

You can check your flight status with the help of the flight tracker. The information received from which can be used to file a case against the airline. Experts at ClaimFlights make sure that you get the right amount of money at the right time.

How to Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn’t take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about KLM Airlines

KLM which legally stands for Koninklijke Luchtvaart Maatschappij N.V. (Royal Dutch Airlines) is the national flag carrier airline of Netherlands which was founded on 7th October 1919. It’s headquarter is based at Amstelveen having its main hub at Amsterdam Airport Schiphol.

KLM Airlines is one of the oldest airlines in the world which is still operating under its original name and its maiden flight took place on 17th May 1920 which flew from Croydon Airport, London to Amsterdam. It became a part of the Air France-KLM group after merged with Air France in the year 2004.

KLM Airlines has the reputation of being one of the world’s safest airlines. Its subsidiaries include KLM Cityhopper, Transavia & MartinAir. KLM airlines have more than 35,488 employees as of 2016 who work with KLM Group. The airlines under the Air France-KLM group are a part of SkyTeam Airline alliance.

klm flight on airport
  • MartinAir is mainly a cargo carrier with its headquarters at Amsterdam Airport Schiphol. MartinAir airline came under KLM Group in the year 2008.
  • KLM Cityhopper is a regional subsidiary airline of KLM Group and it was established on 1st April 1991, its headquarters is located at Amsterdam Airport Schiphol. KLM Cityhopper mostly operates short haul flight services across Europe on behalf of its parent company i.e. KLM.
  • Transavia is a Dutch low-cost airline, which is entirely a subsidiary of Air France-KLM Group.
KLM Royal Dutch Airline Codeshare Agreements
KLM airlines shares code-share agreements with number of airlines which includes Aer Lingus, Air Malta, Adria Airways, Air Serbia, airBaltic, Alaska Airlines, Bangkok Airways, Belavia, Bulgaria Air, Croatia Airlines, Etihad Airways, Flybe, Korean Air, Jet Airways, Malaysia Airlines, Olympic Air, Pegasus Airlines, Transavia, Ukraine International Airlines, WestJet and few more international airlines.
KLM Airline Fleets & Destinations
KLM Airlines is the flag carrier of Netherlands and it is vast airline operating its flights around 133 destinations around the world. KLM airline has also made second largest alliance of world with Air France under the name SkyTeam alliance. Main hub of KLM Royal Dutch Airlines is at Amsterdam Airport Schiphol from where maximum of its flights operates to worldwide destinations.

KLM Fleets

As of the year 2017 of KLM Royal Dutch Airlines, the total consolidate fleet size of KLM is 119 (excluding its subsidiaries KLM Cityhopper, Transavia and Martinair). Table below shows type and number of aircrafts operated by KLM Royal Dutch Airlines.

Boeing 737-700 18
Boeing 737-800 27
Boeing 737-900 5
Boeing 747-400 4
Boeing 747-400M 10
Boeing 747-400ERF 3
Boeing 777-200 ER 15
Boeing 777-300 ER 14
Boeing 787-9 10
Airbus A330-200 8
Airbus A330-300 5
Total fleet 119

KLM Flight Destinations – Europe

Sr. No. COUNTRY City/Cities
1 United Kingdom Aberdeen,Belfast,Birmingham,Bristol,Cardiff,Durham,Edinburgh,Hull,
Glasgow,Kingston,Leeds/Bradford, London,Manchester,Newcastle, Tyne, Norwich,
2 Germany Berlin, Bremen, Bonn, Dresden, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart, Freiburg
3 France Nice, Paris, Toulouse, Bordeaux, Lyon, Marseille, Montpellier, Mulhouse
4 Norway Ålesund, Bergen, Kristiansand, Oslo, Sandefjord, Stavanger, Trondheim
5 Italy Bologna, Cagliari, Catania, Florence, Milan, Rome, Turin, Venice
6 Spain Alicante, Barcelona, Bilbao, Madrid, Valencia
7 Russia Moscow (Sheremetyevo), Saint Petersburg
8 Sweden Gothenburg, Linkoping, Stockholm
9 Denmark Aalborg, Billund, Copenhagen
10 Netherland Amsterdam, Kralendijk,
11 Switzerland Geneva, Zurich
12 Turkey Istanbul
13 Poland Gdansk, Krakow, Warsaw
14 Luxembourg Luxembourg City
15 Romania Bucharest
16 Belgium Brussels
17 Finland Helsinki
18 Austria Vienna, Graz
19 Greece Athens
20 Croatia Zagreb, Split
21 Portugal Lisbon, Porto
22 Ukraine Kiev

KLM Non-European Destinations

Sr. No. REGION Country and Cities
1 America Atlanta, Chicago, Houston, Los Angeles, Miami, Minneapolis–Saint Paul, New York City, San Francisco, Salt Lake City and Washington, D.C. in United States; Panama City in Panama; Lima in Peru; Bogota & Cartagena in Colombia; Guayaquil & Quito in Ecuador and Mexico City in Mexico.
2 Asia Beijing, Chengdu, Hangzhou, Shanghai, Xiamen in China; Delhi, Hyderabad, Jodhpur, Kolkata and Mumbai in India; Osaka & Tokyo in Japan; Jakarta & Denpasar in Indonesia; Kuala Lumpur in Malaysia; Bangkok in Thailand; Taipei in Taiwan and Singapore.
3 Africa Cape Town and Johannesburg in South Africa; Dar es Salaam & Kilimanjaro in Tanzania and Nairobi in Kenya;
4 Middle East Cairo in Egypt; Abu Dhabi & Dubai in United Arab Emirates; Doha (Hamad) in Qatar and Muscat in Oman.
KLM Airline Reviews and Statistics
SkyTrax, which rates airlines based upon their performance and customer services have rated KLM Royal Dutch Airlines 7 out of 10 stars reviewed by more than 775 customers till January of 2018.

Stats given by flightstats.com say that between the periods 27th July 2016 to 26th August 2016 total 1,901 number flights were delayed and 42 flights were cancelled. KLM airlines one of the flight, KL651 from Amsterdam to Washington, D.C. have an average of being on schedule 57% of time, 22% of the time flight were late, 13% of time KLM flight were very late while 5% flight were excessively delayed.

KLM Airlines Services and Awards
KLM offers Flying Blue program for frequent flyers in which they can earn miles while flying with KLM airlines and can spend them for flights, hotel booking, car rentals and more.

KLM Airline has restrictions for carrying hand luggage/baggage. KLM air passengers should have to follow the hand luggage allowance policy; if passengers carry more baggage than the permitted allowance then they will be charged additional fee.

KLM Airline has won “Europe’s Leading Airline to North America 2017” award in Europe at the World Travel Awards in 2017 and “Best Airline” award at Reisgala 2016.

KLM official website facilitates different services such as online booking, flight tracker tool to check flight status and also passengers can use KLM online check in facility to avoid long queues of airport. Passengers can also download KLM Airlines app and can use it to check Flying Blue Miles, Change Seats, Add Baggage, Flight Updates, Book Ticket, etc.

KLM Airlines Contact Information
To Contact KLM Airline, These Information Might Be Useful For You

KLM Official Website: https://www.klm.com

KLM Customer Service Phone No: 800-433-7300

For any other queries related to KLM delayed baggage compensation or luggage allowances you can visit KLM airlines official website or can contact KLM customer service authorities via email or telephone numbers.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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