Austrian Airlines Flight Delay Compensation

If your Austrian flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Austrian Airlines Flight Cancellation / Delay Compenstion

Austrian airlines annually witnesses not only for heavy air traffic of millions of passengers but also equally heavy cargo traffic. Austrian Airlines flights may sometimes get delayed due to air traffic and aviator delays. Air passengers travelled on Austrian flights should not tolerate those delays and should report it immediately to the concerned authorities.

Passengers have the right to claim compensation from the Austrian airlines for flight delays of 3 hours or more in accordance with EC Regulation 261/2004.

Austrian flight passengers can also demand money back from airlines due to inconvenience caused to them like flight cancellations without prior notification; denied boarding due to overbooked flights; missed the connecting flights due to current flight delays, flight route changes or airport delays. If you want help to claim compensation for Austrian Airlines flight delay you can contact us, Claim Flights.

To know how much compensation airline dues for you use our free flight compensation checker. You just need to provide us with basic details of Austrian Airlines delayed flights rest of claiming process will be done by us. Our claim expert team will help you to know your rights and provide fair compensation amount at right time from Austrian airlines.

Austrian Airlines Flight Delays / Cancellation / Denied Boarding Problems

Heavy air traffic or cargo traffic often leads to delay of Austrian airline flights. Sometimes it also happens that due to some technical issues or flight damages Austrian airlines flights get cancelled. Such delays & cancellations cost huge financial and mental hassles to air passengers.

European Union law gives specially designated rights to air passengers to claim compensation from the airlines for the inconvenience airlines caused to them. Therefore Austrian Airlines flight passengers are eligible to claim compensation up to 600€ for flight delays of 3 hours or more, flight cancellations or denied boarding due to overbooked flights.

How much can you claim for Austrian Airlines Flight delays?

The amount of compensation for Austrian Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for delays or cancellations caused by an extraordinary circumstance, under which such delays or cancellations become uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with Austrian Airlines and your flight has been delayed or you have booked a flight ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Austrian Airlines flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

What If Your Austrian Airline’s Flight Delays?

In-case if you had been travelled with Austrian Airline within Europe or to or from Europe and if your flight happens to be delayed for more than 3 hours then according to the air passenger rights 261/2004, passengers can claim compensation from the airline. This compensation can be up to 600€ (£450) per person.

If you need help with regards to getting the compensation from the airline then you can approach Claim Flights, who have access to all the information regarding to flights. All you need to do is provide flight details to us such as delayed flight number and date of journey through free flight compensation checker which you can check how much compensation amount claim from Austrian airlines rest will be done by us.

When Can I Ask for Compensatory Payment From The Airline?

Air passengers often wonder about the circumstances under which they can claim compensation from the airlines. They will be happy to know that they can claim compensation for Austrian airline flight delays and cancellations. If an Austrian airlines flight delay is due to technical issues such as flight failure or flight damage, the airlines are liable to pay the money back to the passengers.

Managerial issues such as denied boarding due to overbooking, airport delays etc. are other possible reasons for making a claim. Passengers can also claim compensation if they miss the connecting flight due to a current flight delay.

How Much Compensation Can Be Claimed?

According to the EU passenger rights regulation, compensation for any passenger can vary between 250€ to 600€. Passengers unaware of their rights often claim a very futile amount compared to what they should actually claim. The compensation calculator at Claim Flights helps you to claim the exact amount you are entitled to. A team of experts not only helps you with the complicated procedure but also makes sure that you get the right amount in time.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Claim Flights – Flight Compensation Firm (How we can help you to claim your money back?)

If you have been travelled within, to or from Europe, with an EU registered flight and your flight has been delayed for 3 hours or more or if you have booked a ticket with an EU registered flight and it has been cancelled then you can claim compensation for the problem that airline has caused you, all you have to do is provide us with your flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation or delay, flights departure and arrival time, etc. making us more likely to win the compensation. So if you have any complaints regarding Austrian airlines flight delays or cancellations you can contact Claim Flights at any time. Don’t delay and claim your delayed flight compensation today.

Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight tickets, you can use our free flight delay compensation claim letter template to write the letter to Austrian airlines to claim compensation for your delayed / cancelled / overbooked flights in accordance with EU Regulation 261/2004.

EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delays of 3 hours or more, flight cancellations or for denied boarding.

Calculate The Amount Austrian Airlines Owes You

Passengers are often unaware of the law and end up claiming a very less amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator.

Flight Delay Compensation Calculator can help you to calculate the amount to claim from Austrian Airlines for your delayed / cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from Austrian Airlines. Our Expert team can file the claim on behalf of you and pursue it with the Airlines.

Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get right amount in time.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Austrian Airlines

Austrian airlines often called as MyAustrian or just the Austrian and it is the national flag carrier of Austria. The establishment of this airline took place in the year 1957 with the merger of Air Austria & Austrian Airways. The airlines started its operation on 30th September 1957.

Austrian airlines became a part of the “Qualiflyer Group” in 1990, which was founded by Swissair and it was taken over by Lufthansa Group in the year 2009. In 2000, it became a member of the Star Alliance. Its main hub is at Vienna International Airport, Austria. As part of rebranding in 2015, the aircraft under its brand will feature the new “MyAustrian” title and sport blue belly and engine paint will be replaced by white and red.

austrian flight
Austrian Airlines Codeshare Agreement
The Austrian airline has code-share agreements with many airlines amongst them few of the airlines are Air Baltic, Air France, Air Malta, Azerbaijan Airlines, Iran Air, Luxair, Montenegro Airlines, & TAROM airlines, Air Astana, Belavia, Germanwings and Thai Airways.
Austrian Airlines Fleet Size & Destinations
As of Sep 2016, the Austrian airline has 81 fleets under its brand which includes following different types of aircrafts:

Aircrafts Number of Aircrafts
Airbus A319-100 7
Airbus A320-200 16
Airbus A321-111 3
Airbus A321-211 3
Boeing 767-300ER 6
Boeing 777-200ER 5
Bombardier Q400 18
Embraer 195 8
Fokker 70 5
Fokker 100 10
Total 81

As of recent data, Austrian airlines flights flies to 6 domestic destinations and more than 120 international and seasonal destinations in 55 countries.

Most Frequent Routes Operated by Austrian Airline

Sr. No. Country City
1 Germany Berlin, Cologne/Bonn, Dusseldorf, Frankfurt, Hamburg, Leipzig/Halle, Munich, Stuttgart
2 Italy Bologna, Brindisi, Florence, Milan, Palermo, Rome, Venice
3 Austria Graz, Innsbruck, Klagenfurt, Linz, Salzburg, Vienna
4 Spain Barcelona, Ibiza, Palma de Mallorca
5 Russia Rostov on Don, Moscow (Domodedovo)
6 United Kingdom London Heathrow, Manchester
7 Ukraine Kharkiv, Kiev, Lviv, Odessa
8 Romania Bucharest, Iași, Sibiu
9 Switzerland Geneva, Zurich, Basel
10 France Lyon, Nice, Paris
11 Poland Krakow, Warsaw
12 Bulgaria Varna, Sofia
13 Sweden Stockholm
14 Netherlands Amsterdam
15 Montenegro Podgorica
16 Hungary Budapest
17 Serbia Belgrade
18 Belgium Brussels
19 Turkey Antalya
20 Cyprus Larnaca
21 Libya Tripoli
22 Slovakia Kosice
23 Czech Republic Prague
24 Albania Tirana
25 Belarus Minsk
26 Norway Oslo

International Destinations Of Austrian Airlines:

Sr. No. Country City
1 United States Chicago, Miami, New York City, Newark, Washington D.C
2 Mauritius Port Louis (Sir Seewoosagur Ramgoolam Airport)
3 Maldives Male (Ibrahim Nasir Airport)
4 People’s Republic of China Beijing, Shanghai
5 Iraq Baghdad, Erbil
6 Panama Panama City
7 Thailand Bangkok
8 Canada Toronto
9 Armenia Yerevan
10 Iran Tehran
11 Lebanon Beirut
12 Jordan Amman
Austrian Airlines Reviews & Statistics
In terms of airline review, Skytrax has rated Austrian airline an average of 6 stars out of 10 for its quality of onboard product and services. Customers have rated 3 stars for its food & beverages, seat comfort and value for money; 2 stars for in-flight entertainment and 4 stars for staff service.

According to Flightstats for the period of 10th Aug 2016 to 9th Sep 2016, 1,663 Austrian Airlines flights were delayed and 148 flights were cancelled. So as an Austrian Airlines flight passenger if you had suffered from this kind of flight delay or cancellation then according to EC regulation 261/2004 you can demand compensation for the inconvenience caused to you.

Austrian Airlines Services & Awards
Austrian Airlines offers the variety of services to its flight passengers, those services includes Web Check-in, My Bookings, Current Travel Alerts, Worldwide Lounges, Car Rental etc. Austrian Airlines also offers special services to those passengers who have disabilities or whose mobility is restricted.

Recently Austrian airlines have awarded as European Champion in the category of “Best Airline Staff Service in Europe” & “Best Business Class Airlines Catering” presented by Skytrax at World Airline Awards 2016 and this is second consecutive year the airline winning these awards.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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