Eurowings (EW) Flight Delay/Cancellation Compensation

If your Eurowings Airline flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim:

Eurowings Delayed / Cancelled Flight Compensation

If EU air passengers face any problems due to flight delays or cancellation by Eurowings or have been denied boarding due to overbooking then you can claim compensation from the airlines.

According to the European Union Regulation 261/2004 passenger rights, one can  claim compensation up to 600€ for the problem caused due to flight delays or cancellations. The delay of the flight should be of more than 3 hours and travelling more than 1500 Kms.

EU Regulation 261/2004, applies to passengers travelling within Europe and travelling abroad or coming to Europe with a European based flight. Also depending on countries, a passenger is allowed to claim compensation for delayed flights which took place a few years ago.

Like for e.g.: In UK, an air passenger is allowed to claim compensation for flights that had been delayed or cancelled up to 6 years ago, whilst in Germany, a passenger can go back 3 years to claim compensation for the flight delays or cancellations. To know how much you can be compensated use our Flight Compensation Calculator.

How much can you claim for Eurowings Airlines Flight delays?

The amount of compensation for Eurowings Airlines delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

What should you do if your flight was delayed?

w

Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5 Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accomodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Eurowings Flight Passengers Rights under EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable.

An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with Eurowings airline and your flight has been delayed or your booked flight gets cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, Eurowings flight passengers can claim up to 600€ as flight delay compensation. This takes into account the distance of your flight both within Europe and Outside Europe and the time of flight delay which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Was your flight cancelled without any notice?

Claim Compensation

Am I Eligible to Claim Compensation?

EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Table in right clearly specifies whether you are eligible for compensation for your Eurowings flight delay.

Origin and Destination EU Airline Non-EU Airline
EU ✈ EU
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.
2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.
3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.
4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.
5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Eurowings Airline

Eurowings GmbH is a subsidiary of the Lufthansa Group and is headquartered at Dusseldorf. It is the low-cost airline which connects to European and domestic destinations. Germanwings, formed as a division of Eurowings back in 1997 and started working independently in 2002.

Germanwings later became a part of Lufthansa Group in 2008 and now is operating under the brand name of Eurowings. On 1st, February 1993 the formation of Eurowings took place by merging two commuter airlines from Nurnberg and Dortmund. Eurowings has its hubs at Cologne, Dusseldorf, Hamburg and Vienna.

austrian flight
Fleet Size and Destinations
As per the recent data, the fleet size of Eurowings currently stands at 28 (not including Germanwings aircraft) which includes: 16 Bombardier CRJ900, 7 Airbus A320-200, 4 Airbus A330-200 and 1 Boeing 767-300ER. The airline is waiting for 25 more aircraft to be delivered to them.

As mentioned above, the airline is connected to most of the destinations domestically and in Europe. Some of its famous destinations are as follows:

Countries Cities
Austria Klagenfurt, Vienna
Belgium Brussels
Czech Republic Prague
France Lyon, Montpellier, Nice, Paris, Toulouse.
Germany Berlin, Cologne, Dresden, Dusseldorf, Hamburg, Nuremburg, Stuttgart.
Hungary Budapest
Italy Catania, Milan, Naples, Rome and Venice
Netherlands Amsterdam
Norway Oslo
Poland Katowice, Poznan, Warsaw, Wroclaw
Romania Bilboa, Madrid, Valencia
Sweden Gothenburg, Stockholm, Geneva, Zurich
UK Birmingham, Glasgow, Jersey, London, Manchester, Newcastle.
Eurowings Reviews
According to the Customer reviews available on Skytrax, Eurowings has been rated 3 stars out 5 for food & beverages, seat comfort, staff services & value for money.
Eurowings Flight Statistics
Eurowings have been on schedule 82% of the time and the flights have been delayed 15% of the time while cancellation instances of the flight stand at 2%. The stats is for the period from 1st November 2015 to 31st December 2015 and have been taken the source from the flightstats.com.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich

CEO

Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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