Dusseldorf Airport Flight Delay Compensation

For flight delays or cancellations, if you had your flight from an EU airport, or to an EU airport with an EU regulated airline, you are entitled to compensation up to 600€ based on EC 261 rule.

Enter your flight details and check how much you can claim

Dusseldorf Airport Arrivals Delays

Despite many efforts from the airlines, flight delays or flight cancellations is a regular problem for the flight passengers at Dusseldorf Airport. According to EU Regulation 261/2004, air passengers are not obliged to tolerate the inconvenience caused to them and can claim compensation up to 600€ from the airline in case of flight delays of more than 3 hours on arrival, flight cancellations or denied boarding due to an overbooked flight.

EC Regulation 261/2004 which was passed in the year 2005 also known as EU air passengers rights specially designed for air passengers who faced inconvenience due to flight delay or flight cancellations problems.

Dusseldorf Airport flight passengers can claim compensation if their flight has been delayed or cancelled because EU Regulation 261/2004 of flight delays or flight cancellations applies at Dusseldorf DUS Airport and inconvenience caused to the passengers may be made payable by the airlines.

Based on EU 261 Rule, flights passengers are eligible to claim compensation for various cases like flight delays of more than 3 hours, if missed the connecting flight, flight cancelled without prior notice of 2 weeks, for delay of international flight and for any other circumstances which is under the control of airlines.

Passengers whose flights are delayed during departures can demand additional facilities like refreshments, snacks, 2 phone calls or fax from the airlines for flight delays of 2 hours or more; for long hour flight delays or if the departure is scheduled for the next day and an overnight stay is required; airlines should provide hotel accommodation and transfer facility to the hotel.

Flight Delays / Cancellation / Denied Boarding Problems

Flight delays or cancellations can be the reason of inconvenience usually faced by flight passengers, it’s even frustrating when you are denied boarding to board your flight. These issues were considered by European Union and thus EC Regulation 261/2004 was made in year 2004. EC Regulation 261/2004 entitles flight passengers to claim financial compensation up to 600€ for flight delays, flight cancellations and for denied boarding. To know further about your rights on flight delay, please read the below EU 261 Rule. You are eligible to claim if the airline is responsible for flight delay, flight cancellation or for denied boarding due to oversold flight seats.

How much can you claim for Dusseldorf Airport Flight delays?

The amount of compensation for Dusseldorf Airport delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Know Your Rights On Fight Delays / Cancellations / Denied Boarding

European Union Regulation (EC) No. 261/2004 introduced in 2004 and came into effect from February 2005 establishes common EU rule on flight compensation and assistance to airline passengers in the event of denied boarding and of flights cancellation or delayed flights; repealing Regulation (EEC) No 295/91 of February 1991.

EU 261/2004 rule states that air passengers are entitled to receive cash compensation of 250/400/600 € from airlines for the inconvenience caused due to flight delays or cancelled flight or if passengers are denied boarding due to overbooking of flight tickets by the airlines.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Was your flight cancelled without any notice?

Claim Compensation

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is an European law, it applies to EU air space. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Claim for Flight Delays with “Claim Flights

At Claim Flights you can easily claim compensation for Dusseldorf Airport delays or cancellations of flights. Flight Delay Compensation Calculator which is freely available in our website calculates the accurate amount of compensation that you can claim from the airlines. Flight delay status at Dusseldorf airport can be checked on flight tracker or flight timetables displayed at the airport.

If your flight was delayed for over 3 hours, the only thing you has to do is fill the details of your delayed flight such as flight number and flight date in the compensation calculator and later proceed with filling the claim form, so we can claim on behalf of you. Based on the destinations distance from Dusseldorf airport, claim amount for a passenger can be vary between 250€ to 600€.

Claim Flights – Flight Compensation Firm

If your flight has been delayed or cancelled while you are travelling within Europe, flying with an EU registered flight and you want to claim reimbursement for the problem the airline has caused you, all you have to do is provide us with your flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation, flights departure and arrival time, etc. making us more likely to win the compensation.

Claim Yourself Delayed Flight Compensation

If your flight is delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600 € compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding.

Calculate The Amount Airline Owes You

Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation can be calculated with the help of the compensation calculator. Claim Flights takes up your case on a no win no fee basis and makes sure that you get right amount in time.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

About Dusseldorf Airport

Dusseldorf Airport is the largest airport of North-Rhine Westphalia and it is the third-largest airport of Germany. Dusseldorf Airport has heavy air passenger traffic of over 21 million commuters annually and more than 70 airlines operate through Dusseldorf Airport to numerous destinations across many countries. Dusseldorf Airport IATA code is DUS and ICAO code is EDDL. Dusseldorf Airport is operating as a hub for Eurowings Airlines.

Dusseldorf Airport Infrastructure
Dusseldorf Airport consists of three terminals capable of handling over 22 million of air passengers annually. Terminal A of DUS Airport has 16 gates named as GATE A01 to A16 mostly used by Lufthansa and its subsidiary Germanwings (now operating by Eurowings airlines) and members of Star Alliance Group like Scandinavian Airlines, TAP Portugal, Air China, Croatia Airlines and amongst others. Now Singapore Airlines also use Terminal A for their flights. While Terminal B handles domestic and EU flights of Aegean airlines and mostly used by OneWorld or SkyTeam alliance airlines members such as Air Berlin, KLM Airlines, Finnair, Alitalia, Iberia, British Airways and Air France. Terminal C was opened in 1986 for non-Schengen-flights and it has 8 gates named as C01 to C08. Terminal C mostly used for long-haul flights.
Dusseldorf Airport Operating Airlines & Scheduled Destinations
Airline Country Cities/City
Eurowings United Kingdom Birmingham, East Midlands, London-Heathrow, Manchester, Newcastle upon Tyne, Edinburgh, Glasgow
Spain Alicante, Barcelona, Bilbao, Gran Canaria, Palma de Mallorca, Menorca, Valencia
Italy Milan-Malpensa, Venice-Marco Polo, Naples, Rome-Fiumicino, Nice
Germany Berlin-Tegel, Dresden, Hamburg, Nuremberg, Leipzig/Halle
Sweden Gothenburg-Landvetter, Stockholm-Arlanda
France Lyon, Paris-Charles de Gaulle, Bastia
Switzerland Basel/Mulhouse, Geneva, Zurich
Poland Warsaw, Wroclaw, Katowice
Greece Kavala, Thessaloniki
Romania Bucharest
Hungary Budapest
Kosovo Pristina
Portugal Lisbon
Czech Republic Prague
Austria Vienna
SunExpress Deutschland Turkey Adana, Ankara, Antalya, Gaziantep, Gazipasa, Kayseri, Trabzon
Spain Fuerteventura, Gran Canaria, Lanzarote
Egypt Hurghada
Morocco Marrakech
TUIfly Spain Fuerteventura, Gran Canaria, Lanzarote, Tenerife
Egypt Hurghada, Marsa Alam
Cape Verde Boa Vista
Turkey Antalya
Germania Iraq Beirut, Sulaymaniyah
Israel Tel Aviv-Ben Gurion
Turkey Zonguldak
Lebanon Beirut
Scandinavian Airlines Sweden Stockholm-Arlanda
Norway Oslo-Gardermoen
Denmark Copenhagen
Lufthansa Germany Frankfurt, Munich
United States Newark
Air Berlin Germany Berlin-Tegel, Dusseldorf, Munich, Stuttgart
Switzerland Zurich
Pegasus Airlines Turkey Ankara, Istanbul-Sabiha Gokcen, Izmir, Kayseri
Flybe United Kingdom Birmingham, Cardiff, Manchester, Southampton
Turkish Airlines Turkey Istanbul (Ataturk & Sabiha Gokcen)
Alitalia Italy Milan-Linate, Rome-Fiumicino
Aegean Airlines Greece Athens, Thessaloniki
Austrian Airlines Austria Graz, Linz, Vienna
S7 Airlines Russia Moscow-Domodedovo
Onur Air Turkey Istanbul-Ataturk
Aeroflot operated by Rossiya Russia Saint Petersburg
Hahn Air Luxembourg Luxembourg City
British Airways United Kingdom London-Heathrow
All Nippon Airways Japan Tokyo-Narita
Vueling Spain Barcelona
Etihad Airways United Arab Emirates Abu Dhabi
Cathay Pacific China Hong Kong
KLM operated by KLM Cityhopper Netherlands Amsterdam
Finnair Finland Helsinki
Delta Air Lines Georgia Atlanta
Nouvelair Tunisia AbuEnfidhahabi
Air China China Beijing
Singapore Airlines Singapore Changi
Iberia Spain Madrid
Tunisair Tunisia Tunis

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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