Turkish Airlines Flight Delay Compensation

If your Turkish Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim:

Turkish Airlines Flight Delay/Cancellation Compensation

According to statistics, Turkish Airlines flights has been delayed 15% of the time and cancelled 1% of the time. If you happened to travel with Turkish Airlines and unluckily your flight was delayed or cancelled without any prior information or maybe you were denied boarding due to an overbooked flight, then according to EC Regulation 261/2004, you as the flight passenger who faced inconvenience due to Turkish airlines flight delay can demand compensation up to 600€.

If you need help to claim flight delay compensation from Turkish airlines, you can seek our Claim Experts help, we have the best possible team in place that have access to all the desired information that is required for your delayed/cancelled flights to get flight compensation from Turkish Airlines.

We charge less than other claim companies. Our customers are not just satisfied but thrilled to claim with us. We have a proven track record; 95% who claim with us, win compensation.

To know how much you can claim from Turkish Airlines use our free flight compensation checker. Our claiming process is very simple and you can get your compensation amount at right time from Turkish Airlines for flight delays, cancellation or denied boarding.

Turkish Airlines

Turkish airlines is the major airline of Turkey being the national flag carrier and It is the fourth largest airline in the world in terms of the number of destinations. Turkish Airlines is headquartered at Ataturk Airport in Yesilkoy, Bakirkoy, and Istanbul. Its secondary hubs are located at Esenboga International Airport, Sabiha Gokcen International Airport, and Adnan Menderes Airport.

This airline was established on 20th May 1933 with a different name, which is, State Airlines Administration and was a part of Ministry of National Defence. In the year 1956, the airline was renamed as Turk Hava Yollari A.O. and later became a part of the International Air Transport Association (IATA) around the same period.

Turkish Airlines is Star Alliance member from 1st April 2008. The aircraft’s belonging to Turkish airline sports a “EuroWhite” livery whose fuselage is in white and has blue lettering while grey tulip runs across, i.e., from wing’s rear to the tail. The fin logo was modified in the year 2010, and now sports white emblem with a red background. The airlines name, i.e. Turkish Airlines, is mentioned on the front left and the front right side of the fuselage.

Anadolujet & Sunexpress (subsidiaries of Turkish Airlines)

The subsidiaries of Turkish Airlines includes Anadolujet and SunExpress (partly owned i.e., 50%), Turkish Technic and Turkish HABOM.

AnadoluJet was established on 23rd April 2008 has its base at Esenboga International Airport in Ankara. Anadolujet operates domestic flights on behalf of its parent company Turkish Airlines.

SunExpress which is also called as Gunes Ekspress Havacılık A.S is based out of Antalya, Turkey and operates standard and chartered flights to various destinations in Europe, Asia and North Africa. SunExpress airline was formed in October 1989 and operated its maiden flight in April of 1990 between Antalya and Frankfurt.

Codeshare Agreements with other airlines

Turkish Airlines has Code-share Agreements with below listed airlines, of which few are listed below with their countries of origin:

European Airlines: Adria Airways of Slovenia; Aegean Airlines of Greece; Air Malta of Malta; Austrian Airlines of Austria; Croatia Airlines of Croatia; Luxair of Luxembourg; LOT Polish Airlines of Poland; Scandinavian Airlines of Sweden; Lufthansa of Germany; TAP Portugal of Portugal and Swiss International Air Lines of Switzerland.

International Airlines: Air Canada of Canada; Air China of China; Air India of India; Air New Zealand of New Zealand; Azerbaijan Airlines of Azerbaijan; EgyptAir of Egypt; Ethiopian Airlines of Ethiopia; Etihad Airways of UAE; Iran Air of Iran; Jetblue Airways of USA; Kuwait Airways of Kuwait; Malaysia Airlines of Malaysia; Oman Air of Oman; Philippine Airlines of Philippines; Royal Jordanian of Jordan; Singapore Airlines of Singapore and United Airlines of Chicago, Illinois.

Turkish Airlines Fleets & Destinations

The number of fleets that is owned by Turkish Airlines goes up to 331 which include 320 passenger planes and 11 cargo aircraft’s.

Aircrafts/Fleets Number Of Aircrafts
Airbus A319-100 14
Airbus A320-200 29
Airbus A321-200 64
Airbus A330-200 20
Airbus A330-300 30
Airbus A340-300 4
Boeing 737-700 1
Boeing 737-800 111
Boeing 737-900ER 15
Boeing 777-300ER 32
Embraer ERJ-195 3
Total 323

Turkish Airlines European Destinations

Sr.No. Country City /Cities
1 Turkey Adıyaman, Alanya, Ankara, Antalya, Batman, Bingol, Bodrum, Bursa, Canakkale, Dalaman, Denizli, Diyarbakır, Gaziantep, Hakkari, Hatay, Isparta, Istanbul (Ataturk & Sabiha Gokcen), İzmir, Igdır, Kahramanmaras, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kutahya, Malatya, Mardin, Merzifon, Mus, Nevsehir, Ordu/Giresun, Samsun, Sanlıurfa, Sinop, Sivas, Tekirdag, Tokat, Trabzon, Usak, Van
2 Germany Berlin(Tegel), Bremen , Cologne/Bonn , Hamburg, Frankfurt, Hannover, Leipzig, Munich, Nuremberg, Stuttgart, Dusseldorf, Friedrichshafen, Munster/Osnabruck
3 Russia Kazan Moscow (Vnukovo), Novosibirsk, Saint Petersburg, Sochi, Stavropol, Ufa, Yekaterinburg
4 Italy Rome, Venice, Naples, Bologna, Catania, Genoa , Milan(Malpensa), Bari, Pisa, Turin
5 United Kingdom London(Gatwick, Heathrow, Luton), Manchester, Birmingham, Edinburgh
6 Ukraine Dnipropetrovsk, Ivano-Frankovsk, Kherson, Kiev, Lviv, Odessa, Zaporizhia
7 France Paris (Charles de Gaulle), Toulouse, Nice, Lyon, Marseille, Bordeaux
8 Spain Barcelona, Bilbao, Malaga, Madrid, Valencia
9 Netherland Amsterdam, Rotterdam, Maastricht
10 Denmark Aalborg, Billund, Copenhagen
11 Sweden Stockholm, Gothenburg
12 Austria Vienna, Salzburg, Graz
13 Romania Bucharest, Constanța
14 Greece Athens, Thessaloniki
15 Ireland Dublin, Shannon
16 Switzerland Geneva, Zurich
17 Portugal Lisbon, Porto
18 Luxembourg Luxembourg
19 Croatia Pula, Zagreb
20 Bulgaria Sofia, Varna
21 Belgium Brussels
22 Finland Helsinki

Turkish Airlines International Destinations

African Destination: Algiers, Batna, Oran, Tlemcen in Algeria; Douala & Yaounde in Cameroon; Mombasa & Nairobi in Kenya; Tunis in Tunisia; Cape Town, Durban, Johannesburg, Seoul in South Africa and Khartoum in Sudan

American Destination: Sao Paulo in Brazil; Montreal & Toronto in Canada; Bogota in Colombia; Batumi & Tbilisi in Georgia and Atlanta, Boston, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, Washington in United States

Asian Destination: Dhaka in Bangladesh; Beijing, Shanghai, Hong Kong in China; Delhi, Hyderabad, Mumbai in India; Osaka & Tokyo in Japan; Jakarta in Indonesia; Almaty and Astana in Kazakhstan; Bishkek & Osh in Kyrgyzstan; Kuala Lumpur in Malaysia; Bangkok in Thailand; Colombo in Sri Lanka and Singapore

Middle East Destination: Alexandria, Cairo, Hurghada in Egypt; Abu Dhabi & Dubai in United Arab Emirates; Ahvaz, Isfahan, Shiraz, Tehran in Iran; Baghdad, Basra, Erbil, Najaf in Iraq; Beirut in Lebanon and Bahrain; Doha (Hamad) in Qatar; Amman & Aqaba in Jordan

Turkish Airlines Reviews & Statistics

SkyTrax, which rates airlines based upon their performance and customer services have rated Turkish airline 6 out of 10 stars reviewed by more than 850 customer till August of 2016. As of the report of flightstats.com, Turkish Airlines flight TK79 from Istanbul to San Francisco has an average of being delayed excessively 70% of the time, 15% of the time flights were very late, While flights were behind schedule 8% of the time and only 1% of the time flights were being on schedule. Flight TK79 also cancelled 3% of time. So as a Turkish Airlines flight passengers if you experienced flight delay with Turkish Airlines or flight cancellation without any prior notice or if you were denied boarding while Turkish Airlines check-in counters due to overbooked flights; missed the connecting flights due to your current flight delay then you can claim compensation up to 600€ from Turkish Airlines in accordance with EC Regulation 261/2004.

Turkish Airlines services and awards:

Turkish Airlines passengers can join Turkish Corporate Club a corporate travel program which allows passengers to save expenses on their business travels. It gives the benefits of discounts on your tickets for international travels, incentives for frequent flyers, allows you to earn miles with Miles&Smiles which can be used on Turkish Airlines flights or flights operated by the Star Alliance. Turkish airline has restrictions for hand luggage/baggage allowance. Air passengers have to carry hand luggage or baggage as per Turkish airline baggage allowance policy.

By 2011, Turkish airline has won awards in 3 categories by SkyTrax, which includes ‘Best Airline in Europe’ award’, ‘Best Premium Economy Seats’ and ‘Best Airline in Southern Europe’ award for its comfort class seats provided by Turkish airline. In 2016 Turkish Airlines has won 4 awards at Skytrax World Airline Awards which includes ‘Best Airline in Europe’, Best Airline in Southern Europe’, ‘Best Business Class On-Board Catering’ and ‘Best Business Class Dining Lounge’.

Flight Delays / Cancellation / Denied Boarding Problems

Turkish Airlines operate flights to 261 destinations of Asia, Africa, Europe and America. Turkish Airlines not only have heavy air passenger traffic but it also operates cargo carriers to 47 destinations across the world. Heavy air traffic and cargo traffic often leads to delays or cancellations of Turkish Airlines flights. Passengers travelling with Turkish Airlines should share their experience with the airline as they have the complete right to claim compensation for any inconvenience caused to them due to incidents such as flight delays, flight cancellations or denied boarding due to oversold flight tickets.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If you are an air passenger travelling with Turkish airline and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, Turkish flight passengers can claim up to 600€ as flight delay compensation. This takes into account distance that you travelled both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€
Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Table to the right, clarifies in clear if you are eligible to claim compensation for your delayed flight with Turkish Airlines.

Origin and Destination EU Airline Non-EU Airline
From Outside EU To Outside EU NO NO
From Outside EU To Inside EU YES NO
From Inside EU To Outside EU YES YES
From Inside EU To Inside EU YES YES

When can I claim compensation from Turkish Airlines?

People are often confused as to whether they are eligible to claim compensation or not. EU Air Passenger Rights Regulation (EC) No. 261/2004 clearly states that air passengers can claim compensation from airlines if his flight is delayed may due to flight damage, flight failure, airport delays and any other trivial or major issue with the airline. You can also demand a refund for the inconvenience caused due to flight cancellation, overbooked flights or if you missed the connecting flights due to current flight delay.

Most of the time it happens that passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you to calculate the amount to claim from Turkish airlines for your delayed/cancelled flight. You can check for free the amount Turkish airlines owes for you with our flight delay compensation calculator.

Claim Flights – flight compensation firm (How we can help you to claim your money back)

If your flight has been delayed or cancelled while you were travelled within Europe, flew with an EU registered flight and you want to claim compensation for the problem the airline has caused you, all you have to do is provide us with your Turkish Airlines flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly. Our team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation/delay, flights departure and arrival time, etc. making us more likely to win the compensation. If you have any complaints regarding Turkish airline flight delays or cancellations you can contact Claim Flights at any time.

Claim for your rights with Claim Flights!

If you are a Turkish flight passenger and your flight has been delayed for over 3 hours or your international flight has been cancelled, then you can claim compensation from Turkish airline. The airline is liable to pay compensation due to denied boarding resulting from overbooked flight or if you missed the connecting flight due to a current flight delay. Flight cancellation and postponed flights are other possible reasons to claim compensation. Turkish airline does not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back you can use our service.

If your flight was delayed and you are wondering whether you can get compensation or not, then Claim Flights is the right address for you. A team of Claim Experts at Claim Flights can help you to file your case against the airline. All you need to do is provide your Turkish flight number and flight date. Our flight compensation calculator helps you to calculate the compensation amount that you are entitled to claim from the airline. Don’t delay and claim your delayed flight compensation today.

Claim Flights No Win No Fee Claims

Team of Claim Experts at Claim Flights helps you to claim your money back from the airline in case your flights are delayed by 3 hours or more. You can check your flight status with the help of the flight tracker. The information received from which can be used to file the case against the airline. Flight Delay Compensation Calculator helps you to calculate the exact compensation amount an air passenger is entitled to claim from the airlines. Experts at Claim Flights make sure that you get the right amount of money at the right time.

How To Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn’t take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled.

Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled / overbooked flight in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delay of 3 hours or more, flight cancellations or for denied boarding. And you can contact the Turkish airline authorities via email or can also contact them on their customer service phone numbers to claim Turkish airline flight delay compensation.

Flight Delay Compensation Calculator

Flight Delay Compensation Calculator can be used to calculate the amount you can claim from the Turkish airlines by providing flight details such as your Turkish flight number, flight date and reason of flight delay / cancellation. Claim Flights Compensation Calculator can help you to calculate an amount to claim from Turkish airlines for your delayed flight. You can check for free amount Turkish airlines owes for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim flight compensation from Turkish airline. Our Claim Experts can file the claim on behalf of you and pursue it with the airlines. Air passengers are charged only in case he/they gets the compensation from the airline. Our fee is very less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies.

Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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