Turkish Airlines Flight Delay Compensation

If your Turkish Airlines flight delays for more than 3 hours or was cancelled without prior notice, you might be eligible for compensation up to 600€ based on the EU 261 rule.

Enter your flight details and check how much you can claim

Here is an ultimate guide to claim compensation for Turkish Airlines flight delays, cancellations, and denied boarding incidents under EU Flight Delay Compensation Regulation EC 261/2004.

Turkish Airlines Flight Delays or Cancellations

According to statistics, Turkish Airlines flights have been delayed 15% of the time and cancelled by 1%. If you happened to travel with Turkish Airlines and unluckily your flight was delayed or cancelled without any prior information or maybe you were denied boarding due to an overbooked flight, then according to EC Regulation 261/2004, you as the flight passenger who faced inconvenience due to Turkish Airlines flight delay can request compensation up to 600€.

If you need help claiming delayed flight compensation from Turkish Airlines, you can seek our claim experts help. We have the best possible team in place that has access to all the desired information required for your delayed or cancelled flights to get compensation from Turkish Airlines.

We charge less than other claim companies. Our customers are not just satisfied but thrilled to claim with us. We have a proven track record; 95% who claim with us win compensation.

To know how much you can claim from Turkish Airlines, use our free flight compensation checker. Our claiming process is straightforward, and you can get your compensation amount at the right time from Turkish Airlines for flight delays, cancellations or denied boarding.

Flight Delays / Cancellation / Denied Boarding Problems

Turkish Airlines operate flights to 261 destinations of Asia, Africa, Europe and America. Turkish Airlines have heavy air passenger traffic and operates cargo carriers to 47 destinations across the world. Heavy air traffic and cargo traffic often lead to Turkish Airlines flights’ delays or cancellations.

Passengers travelling with Turkish Airlines should share their experience with the airline as they have the exclusive right to claim compensation for any inconvenience caused to them due to incidents such as flight delays, flight cancellations or denied boarding due to oversold flight tickets.

How much can you claim for Turkish Airlines Flight delays?

The amount of compensation for Turkish Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delay or cancellation caused by an extraordinary circumstance under which such delay or cancellation becomes uncontrollable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such cases, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in an intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation.

This entitlement is when the delay is not caused by extraordinary circumstances. If you are an air passenger travelling with Turkish Airlines and your flight has been delayed or cancelled (without any prior notice), or for reasons which could have been easily solved, then according to Regulation (EC) No. 261/2004, Turkish flight passengers can claim up to 600€ as flight delay compensation. This takes into account the distance that you travelled both within Europe and Outside Europe and the time for flight delay, which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, the EU 261 Rule won’t apply to you. It is only applied in EU-based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law. It applies to EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

The table below clarifies whether you are eligible to claim compensation for your delayed flight with Turkish Airlines.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

When can I claim compensation from Turkish Airlines?

People are often confused about whether they are eligible to claim compensation or not. EU Air Passenger Rights Regulation (EC) No. 261/2004 clearly states that air passengers can claim compensation from airlines if their flight is delayed due to flight damage, flight failure, airport delays and any other trivial or major issue with the airline. You can also demand a refund for the inconvenience caused due to flight cancellation, overbooked flights or if you missed the connecting flights due to current flight delay.

Most of the time, passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At ClaimFlights, the exact compensation can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you calculate the amount to claim from Turkish Airlines for your delayed or cancelled flight. You can check for free the amount Turkish Airlines owes for you with our flight delay compensation calculator.

How we can help you to claim your money back

If your flight has been delayed or cancelled while you were travelled within Europe, flew with an EU registered flight, and you want to claim compensation for the problem the airline has caused you, all you have to do is provide us with your Turkish Airlines flight details (flight number & flight date) and our claim experts will work with various other teams to collect data so that everything goes smoothly.

Our team has access to flight information such as the time the flight was delayed, the reason for flight cancellation/delay, flights departure and arrival time, etc., making us more likely to win the compensation. If you have any complaints regarding Turkish airline flight delays or cancellations, you can contact ClaimFlights at any time.

Claim for your rights with ClaimFlights!

If you are a Turkish flight passenger and your flight has been delayed for over 3 hours or your international flight has been cancelled, then you can claim compensation from the Turkish airline. The airline is liable to pay compensation due to denied boarding resulting from an overbooked flight or if you missed the connecting flight due to a current flight delay.

Flight cancellation and postponed flights are other possible reasons to claim compensation. Turkish airline does not always answer for flight delay claim letters from customers. Therefore, if you want to ensure that you get your money back, you can use our service.

If your flight was delayed and you are wondering whether you can get compensation or not, then ClaimFlights is the correct address for you. A team of Claim Experts at ClaimFlights can help you file your case against the airline. All you need to do is provide your Turkish flight number and flight date.

Our flight compensation calculator helps you calculate the compensation amount you are entitled to claim from the airline. Don’t delay and claim for your rights today.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

ClaimFlights No Win No Fee Claims

The team of Claim Experts at ClaimFlights helps you claim your money back from the airline if your flights are delayed by 3 hours or more. You can check your flight status with the help of the flight tracker. The information received can be used to file a case against the airline.

Flight Delay Compensation Calculator helps you calculate the exact compensation amount an air passenger is entitled to claim from the airlines. Experts at ClaimFlights make sure that you get the right amount of money at the right time.

Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks, or if you were denied boarding due to overbooking of flight tickets, you can use our free claim letter template to write the letter to airline to claim compensation for your delayed / cancelled/overbooked flight under EU Regulation 261/2004.

EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for a flight delay of 3 hours or more, flight cancellations or denied boarding. And you can contact the Turkish airline authorities via email or contact them on their customer service phone numbers to claim Turkish airline flight delay compensation.

Flight Delay Compensation Calculator

Flight Delay Compensation Calculator can be used to calculate the amount you can claim from Turkish Airlines by providing flight details such as your Turkish flight number, flight date and reason of flight delay/cancellation. ClaimFlights Compensation Calculator can help you calculate an amount to claim from Turkish Airlines for your delayed flight. You can check for free amount Turkish Airlines owes for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim flight compensation from Turkish airline. Our Claim Experts can file the claim on your behalf and pursue it with the airlines.

Air passengers are charged only in case he/she/they get compensation from the airline. Our fee is significantly less as compared with other claim companies. You can compare the claimable compensation amount provided by us with other claim companies.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Turkish Airlines

Turkish Airlines is Turkey’s major airline, the national flag carrier, and It is the fourth-largest airline in the world in terms of the number of destinations. Turkish Airlines is headquartered at Ataturk Airport in Yesilkoy, Bakirkoy, and Istanbul. Its secondary hubs are located at Esenboga International Airport, Sabiha Gokcen International Airport, and Adnan Menderes Airport.

This airline was established on 20th May 1933 with a different name, State Airlines Administration, and was a part of the Ministry of National Defence. In the year 1956, the airline was renamed as Turk Hava Yollari A.O. and later became a part of the International Air Transport Association (IATA) around the same period.

Turkish Airlines has been Star Alliance member since 1st April 2008. The aircraft’s belonging to Turkish airline sports a “EuroWhite” livery whose fuselage is in white and has blue lettering while grey tulip runs across, i.e., from the wing’s rear to the tail. The fin logo was modified in 2010 and now sports a white emblem with a red background. The airlines’ name, i.e. Turkish Airlines, is mentioned on the front left and the front right side of the fuselage.

easyjet flight
Anadolujet & Sunexpress (subsidiaries of Turkish Airlines)

The subsidiaries of Turkish Airlines includes Anadolujet and SunExpress (partly owned i.e., 50%), Turkish Technic and Turkish HABOM.

AnadoluJet was established on 23rd April 2008 has its base at Esenboga International Airport in Ankara. Anadolujet operates domestic flights on behalf of its parent company Turkish Airlines.

SunExpress which is also called as Gunes Ekspress Havacılık A.S is based out of Antalya, Turkey and operates standard and chartered flights to various destinations in Europe, Asia and North Africa. SunExpress airline was formed in October 1989 and operated its maiden flight in April of 1990 between Antalya and Frankfurt.

Codeshare Agreements with other airlines

Turkish Airlines has Code-share Agreements with below listed airlines, of which few are listed below with their countries of origin:

European Airlines: Adria Airways of Slovenia; Aegean Airlines of Greece; Air Malta of Malta; Austrian Airlines of Austria; Croatia Airlines of Croatia; Luxair of Luxembourg; LOT Polish Airlines of Poland; Scandinavian Airlines of Sweden; Lufthansa of Germany; TAP Portugal of Portugal and Swiss International Air Lines of Switzerland.

International Airlines: Air Canada of Canada; Air China of China; Air India of India; Air New Zealand of New Zealand; Azerbaijan Airlines of Azerbaijan; EgyptAir of Egypt; Ethiopian Airlines of Ethiopia; Etihad Airways of UAE; Iran Air of Iran; Jetblue Airways of USA; Kuwait Airways of Kuwait; Malaysia Airlines of Malaysia; Oman Air of Oman; Philippine Airlines of Philippines; Royal Jordanian of Jordan; Singapore Airlines of Singapore and United Airlines of Chicago, Illinois.

Turkish Airlines Fleets & Destinations

The number of fleets that is owned by Turkish Airlines goes up to 331 which include 320 passenger planes and 11 cargo aircraft’s.

Aircrafts/Fleets Number Of Aircrafts
Airbus A319-100 14
Airbus A320-200 29
Airbus A321-200 64
Airbus A330-200 20
Airbus A330-300 30
Airbus A340-300 4
Boeing 737-700 1
Boeing 737-800 111
Boeing 737-900ER 15
Boeing 777-300ER 32
Embraer ERJ-195 3
Total 323

Turkish Airlines European Destinations

Sr.No. Country City /Cities
1 Turkey Adıyaman, Alanya, Ankara, Antalya, Batman, Bingol, Bodrum, Bursa, Canakkale, Dalaman, Denizli, Diyarbakır, Gaziantep, Hakkari, Hatay, Isparta, Istanbul (Ataturk & Sabiha Gokcen), İzmir, Igdır, Kahramanmaras, Kars, Kastamonu, Kayseri, Kocaeli, Konya, Kutahya, Malatya, Mardin, Merzifon, Mus, Nevsehir, Ordu/Giresun, Samsun, Sanlıurfa, Sinop, Sivas, Tekirdag, Tokat, Trabzon, Usak, Van
2 Germany Berlin(Tegel), Bremen , Cologne/Bonn , Hamburg, Frankfurt, Hannover, Leipzig, Munich, Nuremberg, Stuttgart, Dusseldorf, Friedrichshafen, Munster/Osnabruck
3 Russia Kazan Moscow (Vnukovo), Novosibirsk, Saint Petersburg, Sochi, Stavropol, Ufa, Yekaterinburg
4 Italy Rome, Venice, Naples, Bologna, Catania, Genoa , Milan(Malpensa), Bari, Pisa, Turin
5 United Kingdom London(Gatwick, Heathrow, Luton), Manchester, Birmingham, Edinburgh
6 Ukraine Dnipropetrovsk, Ivano-Frankovsk, Kherson, Kiev, Lviv, Odessa, Zaporizhia
7 France Paris (Charles de Gaulle), Toulouse, Nice, Lyon, Marseille, Bordeaux
8 Spain Barcelona, Bilbao, Malaga, Madrid, Valencia
9 Netherland Amsterdam, Rotterdam, Maastricht
10 Denmark Aalborg, Billund, Copenhagen
11 Sweden Stockholm, Gothenburg
12 Austria Vienna, Salzburg, Graz
13 Romania Bucharest, Constanța
14 Greece Athens, Thessaloniki
15 Ireland Dublin, Shannon
16 Switzerland Geneva, Zurich
17 Portugal Lisbon, Porto
18 Luxembourg Luxembourg
19 Croatia Pula, Zagreb
20 Bulgaria Sofia, Varna
21 Belgium Brussels
22 Finland Helsinki
Turkish Airlines International Destinations

African Destination: Algiers, Batna, Oran, Tlemcen in Algeria; Douala & Yaounde in Cameroon; Mombasa & Nairobi in Kenya; Tunis in Tunisia; Cape Town, Durban, Johannesburg, Seoul in South Africa and Khartoum in Sudan

American Destination: Sao Paulo in Brazil; Montreal & Toronto in Canada; Bogota in Colombia; Batumi & Tbilisi in Georgia and Atlanta, Boston, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, Washington in United States

Asian Destination: Dhaka in Bangladesh; Beijing, Shanghai, Hong Kong in China; Delhi, Hyderabad, Mumbai in India; Osaka & Tokyo in Japan; Jakarta in Indonesia; Almaty and Astana in Kazakhstan; Bishkek & Osh in Kyrgyzstan; Kuala Lumpur in Malaysia; Bangkok in Thailand; Colombo in Sri Lanka and Singapore

Middle East Destination: Alexandria, Cairo, Hurghada in Egypt; Abu Dhabi & Dubai in United Arab Emirates; Ahvaz, Isfahan, Shiraz, Tehran in Iran; Baghdad, Basra, Erbil, Najaf in Iraq; Beirut in Lebanon and Bahrain; Doha (Hamad) in Qatar; Amman & Aqaba in Jordan

Turkish Airlines Reviews & Statistics

SkyTrax, which rates airlines based upon their performance and customer services, has rated Turkish Airlines 5 out of 10 stars reviewed by more than 2017 customers until December of 2021. As of the report of flightstats.com, Turkish Airlines flight TK79 from Istanbul to San Francisco has an average of being delayed excessively 70% of the time, 15% of the time flights were very late, While flights were behind schedule 8% of the time and only 1% of the time flights were on schedule. Flight TK79 was also cancelled 3% of the time.

So as a Turkish Airlines flight passenger, if you experienced flight delay with Turkish Airlines or flight cancellation without any prior notice or if you were denied boarding while Turkish Airlines check-in counters due to overbooked flights; missed the connecting flights due to your current flight delay, then you can claim compensation up to 600€ from Turkish Airlines under EC Regulation 261/2004.

Turkish Airlines services and awards

Turkish Airlines passengers can join Turkish Corporate Club a corporate travel program which allows passengers to save expenses on their business travels. It gives the benefits of discounts on your tickets for international travels, incentives for frequent flyers, allows you to earn miles with Miles&Smiles which can be used on Turkish Airlines flights or flights operated by the Star Alliance. Turkish airline has restrictions for hand luggage/baggage allowance. Air passengers have to carry hand luggage or baggage as per Turkish airline baggage allowance policy.

By 2011, Turkish airline has won awards in 3 categories by SkyTrax, which includes ‘Best Airline in Europe’ award’, ‘Best Premium Economy Seats’ and ‘Best Airline in Southern Europe’ award for its comfort class seats provided by Turkish airline. In 2016 Turkish Airlines has won 4 awards at Skytrax World Airline Awards which includes ‘Best Airline in Europe’, Best Airline in Southern Europe’, ‘Best Business Class On-Board Catering’ and ‘Best Business Class Dining Lounge’.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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