Pegasus Airlines Flight Delay Compensation

If your Pegasus Airlines flight was delayed for more than 3 hours, you may have the right to compensation up to 600€ in accordance with EC Regulation 261/2004.

Enter your flight details and check how much you can claim:

Pegasus Airlines Flight Delay / Cancellation Claims

If you travelled with Pegasus Airlines flight and it gets delayed for more than 3 hours then as an airline passenger you can claim compensation up to 600€ in accordance with EC Regulation 261/2004.

EU Air Passenger Rights Regulation 261 of 2004 states that Pegasus flight passengers who faced inconvenience due to flight delays of 3 hours or more can be compensated from the airline.

Air passengers can also demand refund from Pegasus airline for flight cancellations, denied boarding due to overbooked flights or any airline fault such as air carrier delays, airport delays or for any technical issues like flight damage.

While claiming compensation from the airline many passengers faced certain difficulties and don’t aware of their passenger rights. So, you can seek the help of our claim experts in order to get the delayed flight compensation an airline owes for you.

To know how much compensation amount you could receive from Pegasus Airlines use our free Flight Delay Compensation Calculator by simply entering your Pegasus airline delayed flight number and date of journey.

Pegasus Airlines

Pegasus Airlines is a low-cost airline founded in 1990 with the collaboration of Aer Lingus with Net and Silkar. Its headquarters are based in Istanbul, Turkey. Pegasus Airlines IATA code is “PC”. Pegasus Airlines were inaugurated on 15th April 1990 with 2 Boeing 737-400.

It became a complete Turkish company in 1994 when Aer Lingus and Net sold their entire share to a Turkish company, Yapi Kreditbank. “ESAS Holdings” bought Pegasus airlines in 2005. Before collaboration with ESAS, a Pegasus Airline was only involved in charter flights. After purchased by ESAS, Pegasus was transformed into a low-cost airline.

Its hubs are located at Sabiha Gokcen International Airport and Ataturk International Airport. Pegasus airlines have frequent flyer programme for their frequent travellers called “Pegasus Plus”.

Pegasus Airlines Subsidiaries & Code-share Agreements

Pegasus Airline subsidiaries include Air Manas (formerly known as Pegasus Asia) and IZair. Air Manas is a low-cost airline of Bishkek, Kyrgyzstan. IZair airline headquarters are located at Adnan Menderes Airport, Turkey, and air flights are operated exclusively for Pegasus Airlines since 2014.

Pegasus airlines share flights with their code-share partners. Pegasus airline has code-share agreements with Air Berlin, KLM, Azerbaijan Airlines, Flynas, and IZair.

Pegasus Airlines Fleets & Detinations

As of recent data Pegasus Airlines Fleet is consist of 66 aircrafts which include Airbus and Boeing aircrafts as follow:

Aircrafts Numbers of Aircraft
Boeing B737-800 50
Airbus 320-214 13
Airbus 320-251N 3
Total 66
Major destinations of Pegasus Airlines are within Turkey itself. It also flies to many destinations in Eastern Europe, such as Kazakhstan, Serbia and Romania. In Western Europe, Pegasus flights fly to a number of German, British and French destinations. Pegasus flights to Amsterdam and flights to Las Vegas are also popular.

Most Frequent Routes operated by Pegasus Airline

Sr.No. Country City /Cities
1 Turkey Adana, Alanya/Gazipaşa, Amasya/Merzifon, Ankara (Esenboga Airport), Antalya, Balıkesir/Edremit, Batman, Bodrum/Milas, Dalaman, Denizli (Cardak Airport), Diyarbakir, Elazıg, Erzincan, Erzurum, Gaziantep, Hatay, Istanbul (Ataturk & Sabiha Gokcen Airport), Izmir (Adnan Menderes Airport), Kahramanmaras, Kars, Kastamonu, Kayseri, Konya, Malatya, Mardin, Mus, Nevsehir, Samsun, Sanliurfa, Sivas, Trabzon, Van (Ferit Melen Airport)
2 Germany Berlin (Schonefeld Airport), Cologne/Bonn, Dusseldorf, Erfurt, Frankfurt, Hamburg, Hannover, Leipzig, Munich, Nuremberg, Stuttgart
3 Russia Krasnodar, Mineralnye Vody, Moscow (Domodedovo Airport), Novosibirsk (Tolmachevo Airport), Yekaterinburg (Koltsovo Airport)
4 France Lyon (Saint Exupery Airport), Etienne (Boutheon Airport), Marseille, Nice, Paris (Orly Airport)
5 Italy Bologna, Milan (Malpensa Airport), Bergamo, Rome
6 United Kingdom London (Gatwick & Stansted Airport), Manchester
7 Switzerland Geneva, Zurich, Basel/Mulhouse
8 Ukraine Kharkiv, Lviv, Zaporizhia
9 Belgium Brussels, Charleroi
10 Spain Barcelona, Madrid
11 Denmark Copenhagen
12 Netherlands Amsterdam
13 Romania Bucharest
14 Sweden Stockholm
15 Bosnia and Herzegovina Sarajevo
16 Hungary Budapest
17 Kosovo Pristina
18 Serbia Belgrade
19 Albania Tirana
20 Austria Vienna
21 Czech Republic Prague
22 Greece Athens
23 Macedonia Skopje
24 Norway Oslo

Pegasus Airlines International Destinations:

Sr.No. Country City /Cities
1 Egypt Hurghada, Sharm el-Sheikh
2 Israel Eilat, Tel Aviv
3 Kyrgyzstan Bishkek, Osh
4 Georgia Tbilisi
5 Iran Tehran
6 Kazakhstan Almaty
7 Kuwait Kuwait
8 Lebanon Beirut
9 India Delhi
10 Iraq Erbil
11 Jordan Amman
12 United Arab Emirates Dubai
13 Qatar Doha

Pegasus Airline Reviews & Statistics

SkyTrax, which rates airlines based upon their performance and customer services have rated Pegasus Airlines 2 out of 5 stars reviewed by more than 220 customers. In terms of Food & Beverages rated 2 out 5 stars; for Seat Comfort, Staff Service & Value for Money 3 stars out of 5 and for In-flight Entertainment 1 star out of 5.

According to, Pegasus Airlines flights are frequently delays, for instance, Pegasus flight PC4398 from Cologne to Istanbul has an average of being delayed 51% of the time while 49% of time flight was on-time. Pegasus Flight PC398 excessively delayed by 4 hours and 40 minutes. If you faced such kind of delays of Pegasus flight then you are eligible to claim compensation from Pegasus Airlines.

Pegasus Airlines Flight Delay / Cancellation / Denied Boarding Problems

Flight delays, cancellations and denied boarding incidents are common issues. Some passengers face such kind of issues with airlines. EC Regulation 261/2004 states that all flights departing from an EU destination are bound to compensate passengers in situations like flight delayed for more than 3 hours; flight cancelled without any notification; denied boarding due to overbooked flight tickets.

In case of longer delays and cancellations, when passengers are stranded at the airport, then Pegasus Airline is also responsible to make arrangements for food, accommodation and transport facilities under the EU norms – “right to care”.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delays / cancellations caused by an extraordinary circumstance, under which such delays / cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by an extraordinary circumstances.

If you are an air passenger travelled with Pegasus Airlines and your flight has been delayed or you have booked Pegasus flight ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Pegasus Airlines flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU,

  • If you travel up to 1,500 km or less then you can claim up to €250
  • And over 1,500 km you can claim up to €400

Between EU Airport and Non-EU Airport

  • If you travel up to 1,500 km or less then you claim up to €250
  • If the distance is between 1,500 – 3,500 km then you claim up to €400
  • And if the distance is more than 3500 km and flight delays for more than 4 hours then you claim up to €600
Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.
Flugverspätung Entfernung

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law; it applies to EU air space. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline). Table to the right clearly states whether you are eligible for Pegasus Airlines Flight Delay Compensation.

Origin and Destination EU Airline Non-EU Airline
From Inside EU to Outside EU Yes Yes
From Inside EU to Inside EU Yes Yes
From Outside EU to Inside EU Yes No
From Outside EU to Outside EU No No

When can I claim compensation from Pegasus Airlines?

Many people fail to demand compensation from the airlines just because they are not sure whether they are eligible or not. The compensation pattern newsletter, in accordance with EU Passenger Rights Regulations 261/2004, clearly states that an air passenger can claim compensation for Pegasus flight delay, cancellation or denied boarding.

If a Pegasus flight is damaged or the flight has been delayed due to an air carrier delay, then Pegasus air passengers can demand money back from the airline. Denied boarding due to overbooked flights and missing the connecting flight are also some of the reasons for demanding compensation from the airlines.

How can I claim compensation from Pegasus Airlines?

We are here to help you to claim compensation from Pegasus Airline for flight lateness, cancellations or overbooking. Flight Delay Compensation Calculator will help you to calculate the exact compensation amount that you are entitled to claim from the airlines by simply entering your Pegasus airline delayed flight number and date of journey.

To claim flight delay compensation you just need to provide us with basic details of your delayed flight such as flight number, flight date, the reason for flight delay/cancellation, contact details etc. Claim Professionals at Claim Flights will help to know your air passengers rights and make sure that you get fair compensation amount in the right time.

Claim Flights – Claim Facilitator

EU compensation norms notwithstanding, there are instances where passengers facing a problem with delay or cancellation of flights, do not file compensation claims with the airline company. This is due to the lack of knowledge of the compensation norms or a mistaken perception of the claim process is difficult.

We at Claim Flights, a firm with expertise in EU claim compensations, help passengers understand their EU air passenger rights. Our claim experts are available for discussion through our online chat system on our website. Passengers who have faced delays and cancellations of their flights can check the compensation amount due from the airline into Claim Flights Compensation Calculator. This is a free tool to use.

Claim Flights team can file the claim on behalf of you for which we charge a nominal commission fee only if the claim is successful. Our Claim Experts team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation/delay, flights departure and arrival time, etc. making us more likely to win the compensation.

So if you have any complaints regarding Pegasus Airlines flight delays or cancellations you can contact Claim Flights at any time. Don’t delay and claim your delayed flight compensation today. Passengers who are interested in filing claims on their own can still use the free Claim Letter Template available on our website and law case databases to make and pursue their claim.

How to claim compensation for flight delays?

Claim Flights claiming process is very easy to use and to provide us with the desired information doesn’t take more than 3 minutes of your precious time. We have access to a lot of information on flight delay and cancellation to claim flight compensation for your delayed or cancelled flights.

Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight, you can use our free flight delay claim letter template to write the letter to Pegasus Airlines to claim compensation for your delayed / cancelled / overbooked flights in accordance with EU Regulation 261/2004. EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delays of 3 hours or more, flight cancellations or for denied boarding.

Calculate the amount Pegasus Airlines owes you

Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation amount can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you to calculate the amount to claim from Pegasus Airlines for your delayed/cancelled flight. You can check for free the amount Airlines owe for you with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from Pegasus Airlines. Our Expert team can file the claim on behalf of you and pursue it with the Airlines. Air passengers are charged only in case they get the compensation from the airline. Our fee is very less as compared with other claim companies.

You can compare the claimable compensation amount provided by us with other claim companies. Claim Flights takes up your case on a No Win No Fee basis and makes sure that you get right amount in time.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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