Pegasus Airlines Flight Delay Compensation

If your Pegasus Airlines flight was delayed for more than 3 hours, you might have the right to compensation up to 600€ under EC Regulation 261/2004.

Enter your flight details and check how much you can claim:

Pegasus Airlines Flight Delay / Cancellation Claims

If you travelled with Pegasus Airlines flight and it gets delayed for more than 3 hours, then as an airline passenger you can claim compensation up to 600€ in accordance with EC Regulation 261/2004.

EU Air Passenger Rights Regulation 261 of 2004 states that Pegasus flight passengers who faced inconvenience due to flight delays of 3 hours or more can be compensated by the airline.

Air passengers can also demand a refund from Pegasus airline for flight cancellations, denied boarding due to overbooked flights or any airline fault such as air carrier delays, airport delays or for any technical issues like flight damage.

While claiming compensation from the airline, many passengers face certain difficulties and don’t know their passenger rights. So, you can seek the help of our claim experts to get the delayed flight compensation an airline owes for you.

To know how much compensation amount you could receive from Pegasus Airlines use our free Flight Delay Compensation Calculator by simply entering your Pegasus airline delayed flight number and date of journey.

Pegasus Airlines Flight Delay / Cancellation / Denied Boarding Problems

Flight delays, cancellations and denied boarding incidents are common issues. Some passengers face such kinds of problems with airlines. EC Regulation 261/2004 states that all flights departing from an EU destination are bound to compensate passengers in situations like flight delayed for more than 3 hours; flight cancelled without any notification; denied boarding due to overbooked flight tickets.

In case of longer delays and cancellations, when passengers are stranded at the airport, Pegasus Airline is also responsible for making arrangements for food, accommodation and transport facilities under the EU norms – “right to care”.

How much can you claim for Pegasus Airlines Flight delays?

The amount of compensation for Pegasus Airlines delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delays / cancellations caused by an extraordinary circumstance, under which such delays / cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by an extraordinary circumstances.

If you are an air passenger travelled with Pegasus Airlines and your flight has been delayed or you have booked Pegasus flight ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Pegasus Airlines flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU:

  1. If you travel up to 1,500 km or less then you can claim up to €250
  2. And over 1,500 km you can claim up to €400

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less then you claim up to €250
  2. If the distance is between 1,500 – 3,500 km then you claim up to €400
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours then you claim up to €600

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European law; it applies to EU air space. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

The table below clearly states whether you are eligible for Pegasus Airlines Flight Delay Compensation.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

When can I claim compensation from Pegasus Airlines?

Many people fail to demand compensation from the airlines just because they are not sure whether they are eligible or not. Following EU Passenger Rights Regulations 261/2004, the compensation pattern newsletter clearly states that an air passenger can claim compensation for Pegasus flight delay, cancellation, or denied boarding.

If a Pegasus flight is damaged or the flight has been delayed due to an air carrier delay, then Pegasus air passengers can demand money back from the airline. Denied boarding due to overbooked flights and missing the connecting flight are also reasons for demanding compensation from the airlines.

How can I claim compensation from Pegasus Airlines?

We are here to help you claim compensation from Pegasus Airline for flight lateness, cancellations or overbooking. Flight Delay Compensation Calculator will help you calculate the exact compensation amount you are entitled to claim from the airlines by simply entering your Pegasus airline delayed flight number and date of journey.

To claim flight delay compensation, you just need to provide us with basic details of your delayed flight such as flight number, flight date, the reason for flight delay/cancellation, contact details etc. Claim Professionals at Claim Flights will help to know your air passengers rights and make sure that you get a fair compensation amount at the right time.

ClaimFlights – Claim Facilitator

EU compensation norms notwithstanding, there are instances where passengers facing a problem with delay or cancellation of flights, do not file compensation claims with the airline company. This is due to the lack of knowledge of the compensation norms or a mistaken perception of the claim process is complicated.

At ClaimFlights, a firm with expertise in EU claim compensations, help passengers understand their EU air passenger rights. Our claim experts are available for discussion through our online chat system on our website. Passengers who have faced delays and cancellations of their flights can check the compensation amount due from the airline into ClaimFlights Compensation Calculator. This is a free tool to use.

ClaimFlights team can file the claim on behalf of you, for which we charge a nominal commission fee only if the claim is successful. Our Claim Experts team has access to flight information such as the time by which the flight was delayed, the reason for flight cancellation/delay, flights departure and arrival time, etc., making us more likely to win the compensation.

So if you have any complaints regarding Pegasus Airlines flight delays or cancellations you can contact ClaimFlights at any time. Don’t delay and claim your delayed flight compensation today. Passengers who are interested in filing claims on their own can still use the free Claim Letter Template available on our website and law case databases to make and pursue their claim.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Claim Yourself Delayed Flight Compensation

If your flight was delayed for more than 3 hours or if your flight has been cancelled without prior notice of 2 weeks or if you were denied boarding due to overbooked flight, you can use our free flight delay claim letter template to write the letter to Pegasus Airlines to claim compensation for your delayed / cancelled / overbooked flights in accordance with EU Regulation 261/2004.

EC Regulation 261/2004 entitles European Union air passengers to claim up to 600€ compensation for flight delays of 3 hours or more, flight cancellations or for denied boarding.

Calculate the amount Pegasus Airlines owes you

Passengers are often unaware of the law and end up claiming a very futile amount compared to what they are entitled to claim. At ClaimFlights, the exact compensation amount can be calculated with the help of the compensation calculator. Flight Delay Compensation Calculator can help you calculate the amount to claim from Pegasus Airlines for your delayed/cancelled flight. You can check the amount Airlines owe for you for free with our flight delay compensation calculator.

You can claim flight delay compensation with our assistance by filling the claim form. You may need to enter further details about yourself & co-passengers for whom you would like to claim the flight compensation from Pegasus Airlines. Our expert team can file the claim on your behalf and pursue it with the airline. Air passengers are charged only in case they get compensation from the airline. Our fee is very less as compared with other claim companies.

You can compare the claimable compensation amount provided by us with other claim companies. ClaimFlights takes up your case on a No Win No Fee basis and makes sure that you get the right amount in time.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Pegasus Airlines

Pegasus Airlines is a low-cost airline founded in 1990 with the collaboration of Aer Lingus with Net and Silkar. Its headquarters are based in Istanbul, Turkey. Pegasus Airlines IATA code is “PC”. Pegasus Airlines were inaugurated on 15th April 1990 with 2 Boeing 737-400.

It became a complete Turkish company in 1994 when Aer Lingus and Net sold their total share to a Turkish company, Yapi Kreditbank. “ESAS Holdings” bought Pegasus airlines in 2005. Before collaboration with ESAS, Pegasus Airlines was only involved in charter flights. After being purchased by ESAS, Pegasus was transformed into a low-cost airline.

Its hubs are located at Sabiha Gokcen International Airport and Ataturk International Airport. Pegasus Airlines have a frequent flyer programme called “Pegasus Plus” for frequent travellers.

austrian flight
Pegasus Airlines Subsidiaries & Code-share Agreements
Pegasus Airline subsidiaries include Air Manas (formerly known as Pegasus Asia) and IZair. Air Manas is a low-cost airline of Bishkek, Kyrgyzstan. IZair airline headquarters are located at Adnan Menderes Airport, Turkey, and air flights are operated exclusively for Pegasus Airlines since 2014.

Pegasus airlines share flights with their code-share partners. Pegasus airline has code-share agreements with Air Berlin, KLM, Azerbaijan Airlines, Flynas, and IZair.

Pegasus Airlines Fleets & Detinations
As of recent data Pegasus Airlines Fleet is consist of 66 aircrafts which include Airbus and Boeing aircrafts as follow:

Aircrafts Numbers of Aircraft
Boeing B737-800 50
Airbus 320-214 13
Airbus 320-251N 3
Total 66

Major destinations of Pegasus Airlines are within Turkey itself. It also flies to many destinations in Eastern Europe, such as Kazakhstan, Serbia and Romania. In Western Europe, Pegasus flights fly to a number of German, British and French destinations. Pegasus flights to Amsterdam and flights to Las Vegas are also popular.

Most Frequent Routes operated by Pegasus Airline

Sr.No. Country City /Cities
1 Turkey Adana, Alanya/Gazipaşa, Amasya/Merzifon, Ankara (Esenboga Airport), Antalya, Balıkesir/Edremit, Batman, Bodrum/Milas, Dalaman, Denizli (Cardak Airport), Diyarbakir, Elazıg, Erzincan, Erzurum, Gaziantep, Hatay, Istanbul (Ataturk & Sabiha Gokcen Airport), Izmir (Adnan Menderes Airport), Kahramanmaras, Kars, Kastamonu, Kayseri, Konya, Malatya, Mardin, Mus, Nevsehir, Samsun, Sanliurfa, Sivas, Trabzon, Van (Ferit Melen Airport)
2 Germany Berlin (Schonefeld Airport), Cologne/Bonn, Dusseldorf, Erfurt, Frankfurt, Hamburg, Hannover, Leipzig, Munich, Nuremberg, Stuttgart
3 Russia Krasnodar, Mineralnye Vody, Moscow (Domodedovo Airport), Novosibirsk (Tolmachevo Airport), Yekaterinburg (Koltsovo Airport)
4 France Lyon (Saint Exupery Airport), Etienne (Boutheon Airport), Marseille, Nice, Paris (Orly Airport)
5 Italy Bologna, Milan (Malpensa Airport), Bergamo, Rome
6 United Kingdom London (Gatwick & Stansted Airport), Manchester
7 Switzerland Geneva, Zurich, Basel/Mulhouse
8 Ukraine Kharkiv, Lviv, Zaporizhia
9 Belgium Brussels, Charleroi
10 Spain Barcelona, Madrid
11 Denmark Copenhagen
12 Netherlands Amsterdam
13 Romania Bucharest
14 Sweden Stockholm
15 Bosnia and Herzegovina Sarajevo
16 Hungary Budapest
17 Kosovo Pristina
18 Serbia Belgrade
19 Albania Tirana
20 Austria Vienna
21 Czech Republic Prague
22 Greece Athens
23 Macedonia Skopje
24 Norway Oslo
Pegasus Airlines International Destinations:
Sr.No. Country City /Cities
1 Egypt Hurghada, Sharm el-Sheikh
2 Israel Eilat, Tel Aviv
3 Kyrgyzstan Bishkek, Osh
4 Georgia Tbilisi
5 Iran Tehran
6 Kazakhstan Almaty
7 Kuwait Kuwait
8 Lebanon Beirut
9 India Delhi
10 Iraq Erbil
11 Jordan Amman
12 United Arab Emirates Dubai
13 Qatar Doha
Pegasus Airline Reviews & Statistics

SkyTrax, which rates airlines based upon their performance and customer services, have rated Pegasus Airlines 4 out of 10 stars reviewed by more than 350 customers as of December 2021. In terms of Food & Beverages rated 2 out of 5 stars; for Seat Comfort, Staff Service & Value for Money 3 stars out of 5 and for In-flight Entertainment 1 star out of 5.

According to, Pegasus Airlines flights are frequently delayed. For instance, Pegasus flight PC4398 from Cologne to Istanbul was delayed 51% of the time while 49% of the time flight was on-time. Pegasus Flight PC398 was excessively delayed by 4 hours and 40 minutes. If you faced such delays on Pegasus flight, you are eligible to claim compensation from Pegasus Airlines.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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