Azerbaijan Airlines Flight Delay Compensation

If your Azerbaijan Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim:

About Azerbaijan Airlines

Azerbaijan Airlines, also known as AZAL, is the national carrier for the erstwhile Soviet Union state. Close to a million people take its services annually, and the airlines functions on the routes connecting the country’s capital Baku to Asia, Europe, and the Middle East. AZAL came into operation on April 1992, with the country announcing its move to have airline operations independent of Aeroflot. The fleet of Azerbaijan Airlines includes the Airbus, Boeing and Embraer aircraft, with a total of 30 in number. The flights operate on routes destined towards Asia, Europe, the CIS, and the United States. Apart from its airlines operations, there are plans to operate helicopter flights mainly for the purpose of VIP transport, SAR, as well as EMS.

Passenger Rights under EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from an EU airport, or from a non-EU airport with an EU airline to an EU destination.

Passengers must note that flight delay compensation is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation.

The thumb of the rule for both delayed flights or cancelled flights is as follows:

  1. Flights of 1500 km or less: compensation amount is 250 euros.
  2. Flights of 1500 km to 3500 km: compensation amount is 400 euros.
  3. Flights of more than 3500 km: compensation amount is 600 euros.

Thanks to the regulation, passengers need not worry as flight delay or cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of delayed or cancelled flights; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the airline passenger to get their money owed by the airlines.

Claim Flights delayed flight compensation checker can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and the reason for flight delays or cancellations. You may need to enter further details about yourself & co-passengers for whom you would like to claim the compensation from the airlines.

How to Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us with the desired information doesn’t take more than 2 minutes of your precious time.

We have access to a lot of information about different airlines flights, thus you receive the compensation within the right time.

Azerbaijan Airlines – Alliances & Subsidiaries

Azerbaijan Airlines is itself a subsidiary of a joint-stock company, Azerbaijan Hava Yollari. Its own subsidiaries are Azal Agro Air, Azal Avia Cargo and Azal Helicopter.

Code-Share Agreements

Azerbaijan Airlines has entered into code-share agreements with many airlines. A few of these airlines are: Turkish Airlines, Air France, Alitalia, Lufthansa, Austrian Airlines, Qatar Airways, Ural Airlines, Iran air, Austrian Airlines, Easter Airways, BMI (British Midland International).

Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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