Ural Airlines (U6) Flight Delay Compensation

If your Ural Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Flight Delay or Cancellation Compensation

As Ural Airline is based on a European Country and therefore is registered under the European Law and will have to follow the EU Air passenger right following EC Regulation 261/2004. EU law states that if a person travelling through a flight has been delayed for more than 3 hours or if the flight has been cancelled without any prior notice then they are entitled to get up to 600€ from the airlines as compensation for the distress caused.

If the person doesn’t ask for the compensation at that moment, then they have a few years to claim the compensation depending upon the region. In case if you contact the airline and Ural airline is not willing to help you with the compensation then you can approach us (Claim Flights) with your flight information.

We have a team in place which has access to all the information regarding your flight helping you make your case stronger and easier for you to get the compensation. You can check the amount you can claim from the airline by using our compensation calculator below.

How much can you claim for Ural Airlines Flight delays?

The amount of compensation for Ural Airlines delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Passenger Rights under EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from an EU airport, or from a non-EU airport with an EU airline to an EU destination.

Passengers must note that compensation for flight delays is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation.

The thumb of the rule for both delayed flights and cancelled flights are as follows:

  • Flights of 1500 kms or less: compensation amount is 250 euros.
  • Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
  • Flights of more than 3500 kms: compensation amount is 600 euros

Thanks to the regulation, passengers need not worry as flight delay or cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of flight delays or gets cancelled; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the air passengers to get their money owed by the airlines.

Our free flight compensation checker can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and the reason for flight delays or cancellations. You may need to enter further details about yourself & co-passengers for whom you would like to claim compensation from the airlines.

Was your flight cancelled without any notice?

Claim Compensation

About Ural Airlines

UralAirlines operates domestic and international flights from Koltsovo International Airport and has its base at Yekaterinburg, Russia. It was founded in the year 1943 as Sverdlovsk State Air Enterprises, which later became part of Aeroflot, the Soviet State Airline. After its split from Aeroflot on 28th December 1993, it became a joint stock company working under the Russian Federation and its business separated from the airport.

It was re-established as Ural Airlines.It is one of the biggest airline in Russia. Currently the company is owned by Ural Wings (65.77%) and Ural Transport Bank (14.67%). Over the years the airline has seen a steady increase in the number of passengers carried through, it ranked 6th in Russia amongst all the airlines having transported 5,200millionpassengers in the last year. It has won 14 Russian National Aviation Awards, which is also known as “Wings of Russia”.

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How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Fleet Size, Hub and Destinations

The airline has 34 fleets under its name as of April 2015. It comprises of 5 Airbus A319s, 19 Airbus A320s and 10 Airbus A321s which flies to 40 destinations. The airline’s secondary hub is located at Saint-Petersburg-Pulkovo & Moscow-Domodedovo. The airlines famous routes during the period of November 15th 2015 to January 15th2016 are Moscow – Simferopol, Moscow – Yekaterinburg, Moscow -Rustov, Moscow – Novosibirsk, Moscow – Adler/Sochi, Ufa – Moscow, Saint Petersburg – Yekaterinburg, Moscow – Chelyabinsk, Moscow – Chisinau, Moscow – Kaliningrad,Moscow – MineralnyeVody, Moscow – Rostov, Moscow – Yerevan, Moscow – Kulyab&Moscow – Chita.

Apart from these, the flights of Ural Airline connects Armenia (Gyumri, Yerevan), Azerbaijan (Baku, Ganja, Qabala), Bulgaria (Burgas), Croatia (Pula), Cyprus (Larnaca), Czech Republic (Prague), Georgia (Kutaisi, Batumi, Tbilisi), Germany (Munich), Greece (Thessaloniki, Heraklion), Italy (Rome, Catania), Kyrgyzstan (Osh, Bishkek), Montenegro (Tivat, Podgorica), Russia (Chita, Krasnoyarsk, Gelendzhik, Nizhnevartovsk, Petropavlovsk-Kamchatsky, Kazan, Blagoveshchensk), Spain (Barcelona), & Uzbekistan (Nukus, Samarkand, Tashkent).

Types of services onboard

The airline has 4 types of services available for its passengers depending upon the passenger’s needs and the flights’ durations. In ascending order, the Economy Class is for the people who like to travel economically. The services that are offered in this class are drinks, standard meals. Then there is Economy Plus Class which is offered to people who like to upgrade while booking their tickets and the confirmation will be given prior to boarding the flight.

Comfort Class is a class higher than the Economy Plus Class and has services equivalent to the Business Class but the fares are 10-15% less than the Business Class. And the last is the Business Class which has a separate check-in counter, have access to free notifications via SMS regarding the flights status, special luggage allowance, complimentary drinks, food and a dedicated steward to help them.

Flight Statistics

Ural Airlines flights have been on schedule 72% of the time with no reports of any diversion. However, the airline has a delayed percentage of 24% and the flights have been cancelled 2% of the time. These statistics are for the period of 15th November 2015 to 15th January 2016. This shows that though the airline has already made a name of itself, they tend to have delays or cancellation for reasons that could have been easily taken care of.

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Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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