Scandinavian Airlines (SAS) flight delays Compensation

If your Scandinavian Airlines SAS flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim:

Scandinavian Airlines Flight Delay Compensation

So if you had been one of the travellers who got late because of the delayed flight or cancelled flight, then you can ask for the compensation from the airline. The delay should be more than of 3 hours and should be due to reasons that could have been foreseen and tackled with. According to the European Law 261/2004 EC Regulation, a passenger can get up to £450 for delayed or cancelled flights.

When are You Eligible for Compensation?

A passenger when travelling with the airlines is delayed due to the flight for more than 3 hours or if the flight has been cancelled without prior information or if you had been denied boarding due to overbooking, then a passenger is allowed to ask for the compensation according to the air passenger rights 261/2004.

How Can You Claim The Compensation?

You can directly contact the airline for the compensation with your details such as the flight number and the ticket details. However, sometimes the airlines brushes your claim aside and tries to flee you, in such cases you can seek help from our Claim experts.

We just need the basic details such as the flight number and date of your travel and our team who have access to all the information, will get the compensation for you making it really easy and less time-consuming. To know the rightful amount that you can claim, use our flight compensation calculator.

How much can you claim for Scandinavian Airlines Flight delays?

The amount of compensation for Scandinavian Airlines delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for delays or cancellations caused by an extraordinary circumstance, under which such delays or cancellations becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by EU Regulation 261 of 2004. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelled with Scandinavian Airlines and your flight has been delayed or you have booked Scandinavian Airlines light ticket and your flight has been cancelled (without any prior notice) or for reasons which could be under control of respective authority then according to EC Regulation 261/2004, Scandinavian Airlines flight passengers can claim compensation up to 600€ for flight delays. This takes into account the distance that you travel.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

Compensation for Flight Delay is Scandinavian Airlines Liability!

Scandinavian Airlines or Scandinavian Airline System (SAS) is the flag carrier of Sweden, Denmark and Norway and it is also the largest airline in Scandinavia. It operates 182 aircraft to 90 destinations including 50 cities in Europe. Its headquarters are at Stockholm Arlanda Airport and its main hub is Copenhagen Kastrup Airport.

It is a very busy airline which carries over 26 million air passengers annually with equally heavy cargo traffic. It is the ninth largest airline in Europe and is known for its comfortable and safe flights for the journey of its passengers.Technical issuesor any other inevitable condition may lead to delays of SAS airline flights. Passengers have the right to claim compensation for flight delays from Scandinavian airways.

Know Your Rights to Claim Right!

According to the EU passenger rights regulation, passengers can demand money back or any other service for the inconvenience caused to them by the airlines. EU passengers are eligible to claim money back if their flight is delayed or cancelled by the airline. Damaged aircraft, airport delays and flight failure are some of the possible reasons responsible for flight delays of Scandinavian Airlines.

Flight overbooking or missing the connecting flight due to current flight delays cause inconvenience to air passengers and a refund can be claimed. Passengers can claim compensation for flights which are delayed by 3 hours or more with Claim Flights.

Expert lawyers at Claim Flights help you to file the case against the airline. They base your compensation according to the EU sample compensation pattern letter for flight delays. The Claim Flights compensation calculator will help you to calculate the exact amount you are entitled to claim from SAS Airlines. SAS Scandinavian Airlines is liable to pay compensation to the passenger according to European regulation for flight delays.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about SAS Group

One of the oldest airline group, SAS Group also known Scandinavian Airlines System established in 1951 after the merger of the three Scandinavian flag carriers ABA, DDL and DNL. The airline is also one of the founders of Star Alliance in 1997 with Air Canada, Lufthansa, Thai Airways International and United Airlines.

The airlines’ headquarters is at SAS Frösundavik Office Building in Solna, Sweden. This airline company was also the first to launch the Amadeus Computerised Reservation System in 1965 which is widely used for reservations of passengers around the globe.

The airline was the first to start many of the services such as flying the polar route from Copenhagen to Los Angeles scheduled services in 1954 & in 1957 it became the first airline to offer “round the world service over the North Pole.” i.e., Copenhagen – Anchorage – Tokyo.

In 2012, the Scandinavian Airlines System, SAS, carried about 25.9 million passengers collecting revenue of SEK 36 Billion and making it the 9th largest airline across Europe.

austrian flight

In order to gain control over the market, SAS started taking full or partial control of the local airlines such as Braathens and Widerøe in Norway, Linjeflyg airline and Skyways Express in Sweden and Cimber Air in Denmark. It also had brought shares of Spanair, the now defunct airline of Spain.

With the formation of low-cost airlines and with the fares decreasing, SAS found it hard to sustain itself. In order to get in the game, SAS started selling stakes of all the third companies that it holds such as Spanair, AirBaltic & BMI (British Midland International).

In 2012, the airline came under immense pressure from its owners and bank to carry out heavy cost cutting which led to the fall out between the management and trade unions. The negotiation took longer than expected but eventually the airline sorted them and kept the airline flying. The airline Blue1 belongs to CityJet since 2015.

Scandinavian Airlines Destinations

The airline operates 182 aircrafts across 90 destinations. Its main hub is at Kastrup Airport, Copenhagen which connects to over 50 destinations across Europe. Its other major hubs are located at Stockholm-Arlanda Airport & Oslo Airport, Gardermoen. And the minor hubs are located at Friesland’s Bergen Airport, Gothenburg-Landvetter Airport, Sola’s Stavanger Airport, and Værnes’s Trondheim Airport. The most active routes of this airline are as follows: Oslo-Trondheim, Bergen-Oslo, Oslo-Stavanger, Stockholm-Copenhagen, Oslo-Stockholm, Copenhagen-Oslo, Gothenburg-Stockholm, Lulea-Stockholm, Tromso-Oslo, Oslo-Bodo.

SAS Group Codeshare & Interline Agreements

The airline shares codeshare agreements with the following list of airlines:

Airlines Country of origin
Adria Airways Slovenia
Aegean Airlines Greece
Air Baltic Latvia
Air Canada Canada
Air China China
Croatia Airlines Croatia
EgyptAir Egypt
Ethiopian Airlines Ethiopia
Etihad Airways UAE
Icelandair Iceland
LOT Polish Airlines Poland
Lufthansa Germany
Singapore Airlines Singapore
South African Airways South Africa
Swiss International Air Lines Switzerland
Turkish Airlines Turkey
United Airlines USA

And also, it shares Interline agreement with Air Greenland.

As far as the number of fleets is concerned, the airline has 135 fleets which includes Airbus A319, A320, A321, A330 and A340, Boeing 737 Next Generation, and Bombardier CRJ900 aircraft.

SAS Services

The airline offers two types of services: for Economy class the service is called as “SAS GO” and for Premium Economy class called as “SAS Plus”. The SAS Plus tickets have refund option and it includes meals, a double checked in baggage allowance and also gives access to lounges and fast track immigration/security at the airport. “SAS Business” is still offered for the business class for the long haul flights. Its frequent flyer programme is called as “EuroBonus”.

Scandinavian Airlines Flight Statistics
Scandinavian Airlines is one of the reputed airlines, it stands true to its schedule as well. However, sometimes due to reasons that could have foreseen, the flights from this airline tend to get late or cancelled. SAS Airlines maintains a decent rate of 84% of being on time, while the overall cancellation rate is 1%. And it has been late for 12% of the time. This statistics is for the period of Oct 15th, 2015 to Dec 15th, 2015.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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