S7 Airlines Flight Delay Compensation

If your S7 Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Had You Travelled with S7 Airlines and Your Flight was Delayed?

The flights of S7 Airlines do tend to get late sometimes due to reasons such as bad weather or a natural calamity or sometimes due to their lack of vigilance.

When there is flight delay or cancellation due to reasons that the airlines could have easily taken care of but they didn’t, then European air passengers are allowed to claim compensation. According to EU air passenger rights Regulation 261/2004, an air passenger can claim up to a maximum of 600€.

When You are Entitled to Flight Compensation?

  • When your flight has been delayed for more than 3 hours and your minimum travel distance is 1500Km.
  • If your flight has been cancelled without any prior notice
  • And if you have been denied boarding due to overselling of tickets.

In such situations, you are allowed to claim compensation if you travelled with such flight. You can contact the customer service of S7 airlines on their helpline number or through an email to get the compensation. You can use the claim letter template available on our website to write an email to S7 Airlines.

What if S7 doesn’t help you with compensation?

As an air passenger, you can always approach us (Claim Flights), we work on “No Win-No Fee” policy which means you do not have to pay until we win the claim for you. We specialise in getting reimbursement from the airlines for the passengers travelling to Europe from any international country, travelling to any country within Europe or from Europe to any other international destinations.

We have a special team in place who do all the work for you to get the compensation from the airlines. You just have to share the basic details such as your flight number and flight date, so that we can help you with the reimbursement. To check how much money you can claim for flight delays or cancellations use our flight compensation calculator.

How much can you claim for S7 Airlines Flight delays?

The amount of compensation for S7 Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

S7 Airlines Passengers’ Rights Under EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from an EU airport, or from a non-EU airport with an EU airline to an EU destination.

Passengers must note that compensation for flight delays is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 2 hours in case of flight of 1500 km or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation.

The thumb of the rule for both delayed flights and cancelled flights are as follows:

  • Flights of 1500 km or less: compensation amount is 250 euros.
  • Flights of 1500 km to 3500 km: compensation amount is 400 euros.
  • Flights of more than 3500 km: compensation amount is 600 euros.

Thanks to the regulation, passengers need not worry as flight delay/cancellation compensation claim norms are in place. If you want to travel by any airline, you may be rest assured in case of delayed or cancelled flights; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the Airline Passenger to get their money owed by the airlines.

Claim Flights Delayed Flight Compensation Calculator can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and reason of flight delay or cancellation. You may need to enter further details about yourself & co-passengers for whom you would like to claim the compensation from the airlines.

Was your flight cancelled without any notice?

Claim Compensation

About S7 Airlines

Formed in 1992, the airline started its operation under the name of “Siberia Airlines” and was later named “S7 Airlines”. S7Airline is one of the members of Oneworld alliance which was founded by British Airways, American Airlines and Canadian Airlines along with few other airlines.

The S7 airline has its headquarters at Novosibirsk Oblast, Russia with its offices in Moscow and has its main hubs at Tolmachevo and Domodedovo Airport. In 2007, the airline won the People’s Brand award and till 2008 it was the largest domestic airline in Russia. By 2014, the airline had also won the “Wings of Russia” award in different categories one of them being the best airline in domestic routes.

austrian flight

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

S7 Airlines Destinations and its Fleet Size

From its main hubs located at Moscow, S7 Airlines connects to all the domestic destinations along with the international destinations. This has helped them create a broad network amongst the airline companies. Internationally, S7 operates regular passenger flights to the Middle East, South East, Europe, CIS and the Asia Pacific region. Its European destinations include:

  • Armenia – Yerevan
  • Austria- Salzburg, Innsbruck
  • Croatia – Pula, Dubrovnik, Split
  • Cyprus – Larnaca, Paphos.
  • Czech Republic – Prague
  • Germany – Frankfurt, Dusseldorf, Munich
  • Greece – Athens
  • Italy – Naples, Genoa, Verona.
  • Montenegro – Tivat
  • Russia- Anapa, Bratsk, Gorno- Altaysk, Kazan, Kaliningrad, Magadan, Mirny, Nadym, Rostov-on-Don, Saint Petersburg, Samara, Yekaterinburg, Vladikavkaz.
  • Spain – Madrid, Alicante, Valencia, Palma De Mallorca.
  • Ukraine – Kiev, Odessa.
  • Uzbekistan – Fergana, Tashkent, Urgench.

S7 Airlines Partners

S7 airline has many partners with whom they share the Interline agreement, Codeshare agreement and special agreements. The Special agreement allows the S7 passengers to travel across the world with different airlines at a special rate. Below are the famous airlines with whom S7 shares either of the three agreements:

Aegean Airlines, Air Berlin, Air Moldova, British Airways, Cathay Pacific Airways, Czech Airlines, Etihad Airways, Iberia, Finnair, Meridiana, Lufthansa, TAP Air Portugal, Ukraine Airlines International and many others.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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