Air Dolomiti / Lufthansa Cityline Flight Delay Compensation

If your Lufthansa Regional (Lufthansa Cityline / Air Dolomiti) Airlines flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Lufthansa CityLine / Air Dolomiti Flight Compensation

Lufthansa Regional Airline strictly adhere to the European laws, and any passenger flying in and out or within Europe using Air Dolomiti and Lufthansa CityLine is protected by the EC Regulation 261/2004 European Union air passenger rights, wherein a passenger can ask for reimbursement from the airlines, for any flights delays of over 3 hours or cancellations without any prior notice.

Under EU Air Passengers Rights one can claim up to €600 for the delayed or cancelled flights. Filing a claim is easy; however, the airlines try to flee the passengers by giving them various coupons and denying them their rightful amount of cheques. In such cases, you can reach our claim professional to seek help to claim the compensation you are owed by the Airlines.

We have a team in place which has access to all the flight information regarding the causes of a flight delay or flight cancellation helping you get your compensation easily. For this, all you have to do is provide us with basic information such as flight date and flight number. To calculate the compensation amount you can claim from the airlines, use our flight delay compensation calculator.

How much can you claim for Lufthansa CityLine / Air Dolomiti Flight delays?

The amount of compensation for Lufthansa CityLine / Air Dolomiti’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Your rights under EU Regulation 261/2004

EU Regulation EC 261 of 2004 (dated 17 February 2005) applies to passengers departing from any EU airport, or from a non EU airport with an EU airline to an EU destination.

Passengers must note that compensation is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused due to extraordinary circumstances. Examples of such situations include extreme bad weather or security concerns such as fear of terror attack.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. If the delay is more than 5 hours at departure, the passenger is entitled to cancel his reservation and get refund.

The thumb of the rule for both delayed and cancelled flights are as follows:

  • Flights of 1500 kms or less: compensation amount is 250 euros.
  • Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
  • Flights of more than 3500 kms: compensation amount is 600 euros.

Thanks to the regulation, passengers need not worry as flight delay/cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of delayed/cancelled flights; your interests will be protected.

In case passengers are not able to claim compensation from the airlines, we can help the Airline Passenger to get their money owed by the airlines. Our delayed flight compensation calculator can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and reason of flight delay or cancellation. You may need to enter further details about yourself & co-passengers for whom you would like to claim the compensation from the airlines.

Was your flight cancelled without any notice?

Claim Compensation

About Lufthansa Regional

Lufthansa Regional is a brand name of regional airlines within the Lufthansa Group with their bases at Frankfurt Airport and Munich Airport. Air Dolomiti and Lufthansa Cityline are the members operating under Lufthansa Regional which are fully owned by the Lufthansa Group of Airlines. Air Dolomiti is an Italian regional carrier formed on 30th December 1989whose head office is at Dossobuono, Italy with its operating base at Munich Airport, Germany begins its operations on January 1991.

Lufthansa CityLine GmbH was established in 1958. In 1974, then Lufthansa CityLine was renamed to DLT LuftverkehrsgesellschaftmbH and started operation for the short-range international routes on behalf of Lufthansa in 1978. It was the year 1992, that Lufthansa acquired all the operations of DLT LuftverkehrsgesellschaftmbH and renamed it as Lufthansa CityLine.

Air Nostrum Flight

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Lufthansa Regional Fleets & Destinations

Air Dolomiti has 10 fleets in total, all of which are Embraer E-195. Lufthansa Cityline has 51 fleets as of the recently available data. These include 2 Airbus A340-300, 19 Bombardier CRJ9000, 9 Embraer E-190 & 21 Embraer E-195. The most active routes of Air Dolomiti are Munich-Bologna, Munich-Turin, Prague-Munich, Munich-Milan, Geneva-Munich, Munich-Genoa, Munich-Venice, Munich-Florence, Munich-Pisa, Munich-Lyon, Cluj-Lyon, Zurich-Munich.

While that of Lufthansa Cityline are Florence-Frankfurt, Munich-Basel- Switzerland/Mulhouse, Munich-Dresden, Frankfurt-Basel-Switzerland/Mulhouse, Munich-Brussels, Munich-Amsterdam, Frankfurt-Muenster, Munich-Copenhagen, Linz-Frankfurt, Munich-Stuttgart, and Munich-Marseille.

Lufthansa Regional Flight Delay/Cancellation Statistics

Since 15th, Sept 2015 to 15th, Nov 2015 Air Dolomiti had a good record of being on schedule time while the cancellation percentage stands at 2%. And the overall flight delay percentage is 12%. While that of Lufthansa CityLine has an 86% track record of been on scheduled time and has been cancelled only 1% of the time. Lufthansa CityLine’s overall flight delay percentage stands at 10%. The above data is taken from

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Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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