Icelandair Compensation for Flight Delays or Cancellations

If your Icelandair flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Icelandair (FI) Flight Delay / Cancellation Compensation

In case if you have been traveling by IcelandAir or Air Iceland, and the flight happened to be excessively delayed more than 3 hours or had been canceled without prior notice then according to the European Union Air passenger rights i.e., EC 261/2004 Regulations, EU air passenger has the right to claim up to 600€ from the airlines.

How much can you claim for Icelandair Flight delays?

The amount of compensation for Icelandair’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Whom to approach if the airline doesn’t help with reimbursement or compensation?

If you are unable to get the compensation from the airline or are unsure to how to get it, you can always use our help (ClaimFlights), as we have a dedicated team with access to all the information regarding the flights. All you have to do is provide the flight details and rest will be taken care of. As we follow the “No win No fee” policy you won’t have to pay us till you get your reimbursement. To check how much you can claim from Icelandair use our flight delay compensation calculator.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Was your flight cancelled without any notice?

Claim Compensation

Icelandair Group

IcelandAir& Air Iceland are part of Icelandair Group headquartered at Reykjavík Airport in Reykjavík. The group’s origin roots back to 1937, when Flugfélag Akureyrar was founded in Akureyri on the north coast of Iceland. It began operation with a single floatplane of the type Waco YKS-7 way back in 1938. Due to an accident in 1939, the airline was shut down.

After which the company moved to Reykjavík acquiring another Waco aircraft and re-launched as Flugfélag Íslands in 1940. Flugfélag Íslands translates to Flight Company of Iceland.

This company was renamed to Icelandairways for international purpose. In 1973, Flugfélag merged with Loftleiðir, another airline based out of Iceland and founded in 1944, due to the economic crisis. The other subsidiaries of Icelandair Group include Loftleidir-Icelandic – which provides aircraft on lease for the international market, Icelandair Cargo specializing in air freight cargo to and from Iceland & Air Iceland which operates domestic flights to Greenland & Faroe Islands.

Air Iceland has its bases at Reykjavík Airport and Akureyri Airport and was formed in Akureyri by Tryggvi Helgason as Norðurflug on 1st May 1975, the airline began operating as Flugfélag Norðurlands & with its merger & reorganisation with Icelandair Domestic, “Air Iceland” was born.

austrian flight

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

IcelandAir and Air Iceland’s Destinations and Fleet Size

IcelandAir has its hub at Keflavík International Airport, allowing them to operate flights on both sides of Atlantic Ocean and reaching to 26 cities in 16 countries. The European countries to which Icelandair caters to are: Belgium, Finland, Iceland, Italy, Netherlands, Norway, Germany, Spain, Denmark, Sweden, Switzerland, France, and UK.

While the destinations of Air Iceland include: Faroe Islands (Vagar), Iceland (Akureyri, Grimsey, Reykjavík), Greenland (Ittoqqortoormiit, Kulusuk, Narsarsuaq, Nuuk).

The fleets that operate under the IcelandAir brand are as follows: 22 Boeing 757-200, 1 Boeing 757-300, 1 Boeing 767-300ER and 2 Boeing 757-200F which is a cargo fleet. Together there are 26 aircraft as of November 2015. While the fleets of Air Iceland includes 2 Bombardier Dash 8-200’s, 3 Bombardier Q400’s, and 5 Fokker 50.

Icelandair Reviews

According to the customer reviews available on Skytrax, Icelandair has been rated 3 stars out 5 for food & beverages, in-flight entertainment, seat comfort, & value for money and 4 stars for staff services based on 486 reviews till October 2018.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Codeshare Or Interline Agreements

Icelandair has the codeshare agreement with the following airlines: Aeroflot, Finnair, Alaska Airlines, and JetBlue Airways, while Air Iceland has a codeshare agreement with Atlantic Airways. This agreement allows the airline to use their flight numbers on flights of other airlines and also market their products on their flights.

Icelandair has the Interline agreement which is one-directional meaning that an airline can issue tickets on other airline’s flight but the same can’t be done by that airline. The airlines with whom Icelandair have this agreement are: KLM Royal Dutch Airlines, Air Canada, Air Greenland, Air Baltic, Austrian Airlines, British Airways, Air France, Czech Airlines, Emirates, Lufthansa, Swiss International Airlines, LOT Polish Airlines, and United Airlines.

Icelandair & Air Iceland Delay and Cancelled Statistics

As per the statistics from a reliable source, for the period of 15th November, 2015 to 15th January, 2016, the flights operating on behalf either of the brand (Icelandair & Air Iceland) have maintained a good track record of being on schedule with an average percentage of 75% and the flights delayed percentage is about 20%.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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