Etihad Airways Flight Compensation
If your Etihad Airways flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.
Enter your flight details and check how much you can claim
Table of Content
Etihad Airways Flight Delays and Cancellations
Passengers may face disruptions in their flying experiences such as flight delays and cancellations. At the time they may be denied boarding due to overbooked flights. This may happen irrespective of having confirmed tickets to the flight. Where the disruption is attributed to the airline, it becomes liable to compensate passengers for the inconvenience caused to them by such disruption.
How much can you claim for Etihad Airways Flight delays?
The amount of compensation for Etihad Airways’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g. Frankfurt to Madrid||e.g. Frankfurt to Turkey||e.g. Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
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Flight departure delays
If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:
For 2 Hours Flight Delays
For 5 Hours Flight Delays
EC Regulation 261/2004
EU Regulation 261 of 2004 is applicable to flight delays and flight cancellations. Where such a delay is attributed to the airline, certain rights of passengers become effective as against the airline. For longer delays, the airline becomes liable to provide ‘right to care’ which includes free food, accommodation and transportation. Other rights include refunds and compensation as applicable.
EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport, or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.
There will be no compensation for a delay or cancellation caused by an extraordinary circumstance, under which such delay or cancellation becomes uncontrollable. An example of such situations includes bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.
Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.
If you are an air passenger travelling with Etihad Airways and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved then according to Regulation (EC) No. 261/2004, Etihad flight passengers can claim up to 600€ as flight delay compensation. This takes into account distance that you travelled both within Europe and Outside Europe and the time for flight delay which should be more than 3 hours.
- If you travel up to 1,500 km or less, then you can claim up to 250€
- And over 1,500 km, you can claim up to 400€
Between EU Airport and Non-EU Airport:
- If you travel up to 1,500 km or less, then you can claim up to 250€
- If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
- And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€
Am I Eligible to Claim Compensation?
EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.
This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).
Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.
|Origin and Destination||EU Airline||Non-EU Airline|
|EU ✈ EU||✅||✅|
|EU ✈ Non-EU||✅||✅|
|Non-EU ✈ EU||✅||❌|
|Non-EU ✈ Non-EU||❌||❌|
Claim Flights – How We Can Help
EU air passenger rights notwithstanding, many passengers do not file EU claims for flight delays or cancellations compensation. Passengers, mistakenly believe that compensation claims are tedious to pursue. Some may even hesitate to file claims because of a lack of knowledge or lack of comfort with the process.
Claim Flights is a British EU claims facilitator. We make the experience of filing claims easier to understand, process and follow. Our in-house legal experts guide passengers to help them understand their rights. Passengers can use the chat feature available on our website to speak with our claim experts.
This will help them understand their Air passenger rights and the process involved in claiming flight compensations. Passengers may also use the step-by-step guide on our website or video tutorial to understand the process of claim filing and what they can expect from it.
A very useful tool on our website is the free flight delay compensation checker. Passengers may put in the details of their flight and get the estimate of the compensation amount due to them.
Claim Flights have expertise in filing all kinds of claims against the airlines including denied boarding compensation claims. A very low commission for our services is charged by us only if the passenger’s claim is successfully processed by the airline.
How to claim compensation for a delayed flight?
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Useful Information About Etihad
Founded in 2003, Etihad Airways is the second largest UAE airlines and also its flag carrier. It is headquartered in Abu Dhabi. The parent company is the Etihad Aviation Group. Etihad Holidays and Etihad Cargo are also operated under Etihad Airways. Etihad Business Class won in 2009 the award for being the best in the World Travel Awards (WTA).
Subsidiaries & Alliances
In 2015, Etihad Airways Partners was established as an alliance by the Etihad Group. Under this alliance, Alitalia, Jet Airways, Air Berlin, Air Seychelles, Air Serbia, and Etihad Regional are partners. Etihad also has the major stake in Air Berlin and is a minority shareholder in Virgin Australia, Air Seychelles and Aer Lingus.
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