Etihad Airways Flight Delay Compensation

If your Etihad Airways flight delays for more than 3 hours or was cancelled without prior notice, you might be eligible for compensation up to 600€ based on the EU 261 rule.

Enter your flight details and check how much you can claim

Etihad Airways Flight Delays and Cancellations

Passengers may face disruptions in their flying experiences, such as flight delays and cancellations. At the time, they may be denied boarding due to overbooked flights. This may happen irrespective of having confirmed tickets to the flight. Where the disruption is attributed to the airline, it becomes liable to compensate passengers for the inconvenience caused to them by such disruption.

How much can you claim for Etihad Airways Flight delays?

The amount of compensation for Etihad Airways’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Air Passenger Rights under EC Regulation 261/2004

EU Regulation 261 of 2004 is applicable to flight delays and flight cancellations. Where such a delay is attributed to the airline, certain passengers’ rights become effective as against the airline. For longer delays, the airline becomes liable to provide ‘right to care’, including free food, accommodation and transportation. Other rights include refunds and compensation as applicable.

EC Regulation 261/2004 (dated 17 February 2005) applies to air passengers departing from any EU airport or from a non-EU airport with an EU airline to an EU destination. Passengers must note that flight delay compensation is subject to certain conditions and exceptions.

There will be no compensation for a delay or cancellation caused by extraordinary circumstances under which such delay or cancellation becomes uncontrollable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in an intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances.

If you are an air passenger travelling with Etihad Airways and your flight has been delayed or cancelled (without any prior notice) or for reasons which could have been easily solved, then according to Regulation (EC) No. 261/2004, Etihad flight passengers can claim up to 600€ as flight delay compensation. This considers the distance you travelled both within Europe and Outside Europe and the time for flight delay, which should be more than 3 hours.

Within EU:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. And over 1,500 km, you can claim up to 400€

Between EU Airport and Non-EU Airport:

  1. If you travel up to 1,500 km or less, then you can claim up to 250€
  2. If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  3. And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€

Was your flight cancelled without any notice?

Claim Compensation

Am I Eligible to Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

ClaimFlights – How We Can Help

EU air passenger rights notwithstanding, many passengers do not file EU claims for flight delays or cancellations compensation. Passengers mistakenly believe that compensation claims are tedious to pursue. Some may even hesitate to file claims because of a lack of knowledge or comfort with the process.

ClaimFlights is a British EU claims facilitator. We make the experience of filing claims easier to understand, process and follow. Our in-house legal experts guide passengers to help them understand their rights. Passengers can use the chat feature available on our website to speak with our claim experts.

This will help them understand their Air passenger rights and the process involved in claiming flight compensations. Passengers may also use the step-by-step guide on our website or video tutorial to understand the claim filing process and what they can expect from it.

A very useful tool on our website is the free flight delay compensation checker. Passengers may put in the details of their flight and get the estimated compensation amount due to them.

ClaimFlights have expertise in filing all kinds of claims against the airlines, including denied boarding compensation claims. A very low commission for our services is charged by us only if the passenger’s claim is successfully processed by the airline.

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information About Etihad Airways

Founded in 2003, Etihad Airways is the second largest UAE airline and also its flag carrier. It is headquartered in Abu Dhabi. The parent company is the Etihad Aviation Group. Etihad Holidays and Etihad Cargo are also operated under Etihad Airways. Etihad Business Class won in 2009 the award for being the best in the World Travel Awards (WTA).

klm flight on airport

Subsidiaries & Alliances

In 2015, Etihad Airways Partners was established as an alliance by the Etihad Group. Under this alliance, Alitalia, Jet Airways, Air Berlin, Air Seychelles, Air Serbia, and Etihad Regional are partners. Etihad also has the major stake in Air Berlin and is a minority shareholder in Virgin Australia, Air Seychelles and Aer Lingus.

Major Destinations
Etihad flights operate to over 120 destinations in Asia, Europe, America, Australia and Africa. Major Etihad Airways destinations include Australia, India, China, Germany, United Kingdom, United States and the Middle East.
Code Share Agreements
Etihad has codeshare agreements with many airlines around the world including Air Europa, Air France, Bangkok Airways, China Eastern Airlines, Jet Airways, South African Airways and Turkish Airlines.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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