Czech Airlines Flight Delay Compensation

If your Czech Airlines flight delays for more than 3 hours or is cancelled without notice, you may be eligible for compensation up to 600€ based on the EU 261 Rule.

Enter your flight details and check how much you can claim

Czech Airline Delayed Flights

According to available data, there have been numerous instances of the delayed flights. For flights delay or cancellation, Czech Airline has a form uploaded on their website which allows the passengers to contact Czech Airlines for any reimbursement issues.

They also have a dedicated customer care number where in passenger can call them for their issues and enquiries. As per the air passenger right 261/2004, a passenger can claim upto 600€ for flight delays or cancellations. The conditions in which a passenger is eligible to claim the compensation are as below:

  1. The airline company with which the passenger is travelling should be a EU registered airline
  2. The distance travelled should be minimum of 1500 Km both domestically and internationally and the delay should be more than or equal to 3Hrs
  3. And if denied boarding which can happen due to overselling of tickets.

Note: The cancellation and delay of flights shouldn’t be due to natural calamities like bad weather, earthquake, Tsunami or any other extraordinary circumstances in which case the claimscannot be made.

How much can you claim for Czech Airline Flight delays?

The amount of compensation for Czech Airline’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Czech Airlines Passenger Rights under EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from any EU airport, or from a non EU airport with an EU airline to an EU destination.

Passengers must note that compensation for flight delays is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in the intra-community flight of 1500 km or more; and delay of 2 hours in case of flight of 1500 km or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation

The thumb of the rule for both delayed flights and canceled flights are as follows:

  • Flights of 1500 kms or less: compensation amount is 250 euros.
  • Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
  • Flights of more than 3500 kms: compensation amount is 600 euros

Thanks to the regulation, passengers need not worry as flight delay/cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of delayed/cancelled flights; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the airline passenger to get their money owed by the airlines.

Claim Flights compensation checker can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., Flight Number, Flight Date and reason of flight delay or cancellation. You may need to enter further details about yourself & co-passengers for whom you would like to claim the compensation from the airlines.

Was your flight cancelled without any notice?

Claim Compensation

About Czech Airline

Fondly Known as CSA, the Czech Airline has been operating for more than 90 years from its formation on 6 October 1923. Czech Airlines is the national carrier for its country, Czech Republic, and has its head office at Ruzyne, Prague. Czech Airline also happens to be one of the oldest airlines in history. The airline operates passenger carriers along with some cargo fleets and is also a member of the Skyteam alliance.

austrian flight

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Czech Airline’s Destinations

CSA Czech Airlines connectsAir Passengers to most of the destinations across Europe and Asia through its main base, Prague. Also the alliance with the Skyteam and codeshare agreements that the airline has with other airlines helps them to connect with the rest of the world. At the moment, Czech Airlines solely is connected to more than 85 destinations across 45 countries. Of these destinations, this airline is the only one which connects to Ostrava domestically and to Kosice, Slovakia.

Other famous destinations across Europe include: Brussels, Karlovy Vary, Billund, Copenhagen, Paris, Nice, Starsbourg, Dusseldorf, Frankfurt, Stuttgart, Hamburg, Budapest, Sarmellek, Rome, Milan, Bologna, Tel Aviv, Venice, Amsterdam, Lodz, Warsaw, Radom, Bucharest, Porto, Rostov-on-Don, Saint Petersburg, Samara, Yekaterinburg, Kosice, Bratislava, Barcelona, Bilboa, Madrid, Geneva, Stockholm, Gothenburg, Stockholm, Vaxjo, Linkoping, Kiev and Edinburgh.

Czech Airline’s Fleet Size and CodeShare Agreements

The airline uses 16 fleets for transporting passengers to their destinations which includes Airbus A330-300s, Airbus A319-100s, ATR72s and ATR42s. The codeshare agreement helps the airline to number the flights of other airlines as their own and allowing the passenger to use the same ticket to travel with the other airline.

The airlines with whom Czech Airlines shares Codeshare agreement are: Aeroflot, airBaltic, Air France, Alitalia, Air Malta, Belavia, Bulgaria Airlines, China Southern Airlines, Etihad Airlines, Finnair, KLM, Korean Airways, Smartwings (Travel Service Czech Airline), TAROM, Ural Airlines, Vietnam Airlines and Uzbekistan Airlines.

Czech Airlines Awards, Reviews and Services

The airline has won the “Best Airline in Central/Eastern Europe” many times. The airline has also won “the best airline” award from America. The types of services offered are the Economy Class and the Business Class. All the services offered are almost same on both the classes with a little bit of difference. The baggage allowed on Economy class is just one bag of 23 Kgs along with a handbag that can weigh upto 10 Kgs and in the Business class passengers are allowed to carry two 23 Kgs bags. For flyers who fly frequently with Czech Airline, the airline has its own loyalty based frequent flyer program named OK Plus and OK Plus Corporate.

What If Czech Airline Doesn’t Reply To Your Concern?

In such cases, you can always approach us, Claim Flights.We help air passengers in getting compensation for delayed or cancelled flights from Czech airlines. All we would require from you is the basic details of your flights such as date and flight number which will help us get to know all the information needed regarding the flight-enabling us to make the claim stronger with the airline. We also have lawyers who work for you in order to get your compensation from the airline. We believe in “No Win No Fee” policy which means we provide all these services to you free of cost till your claim is successful. To check the rightful amount that you can claim for delayed or cancelled flights use our free flight compensation checker.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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