Air Nostrum Flight Delay Compensation

If your Air Nostrum flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim

Air Nostrum Flight Delays / Cancellations Problems

Air Nostrum has a really good record of being on the schedule that is 90% of the time and has never been canceled or delayed. Though it has been late 5% of the time and 3% of the time it has been very late. Air Nostrum follows the European law and according to the air passenger regulation 261/2004, a passenger is allowed to claim compensation for delayed flights.

The flight should be delayed for than 3 hours for a passenger to ask for a compensation from the airline. One can claim up to 600€ for the flight delays or cancellations. If in case you see yourself stuck and not getting anywhere with the airline with regards to the compensation, you can always approach Claim Flights for it. Claim Flights specializes in getting compensation for the flights delayed or canceled or if one has been denied boarding due to overbooking.

To know how much amount you can claim for the flight delays or cancellations, use our flight compensation checker.

How much can you claim for Air Nostrum Flight delays?

The amount of compensation for Air Nostrum’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long distance
(more than 3500 km)
e.g. Frankfurt to Madrid e.g. Frankfurt to Turkey e.g. Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for distance over 3500 km when EU borders were not crossed.

Your Flight Has Been Delayed or cancelled. What Should You Do?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5 Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Your rights under EU Regulation 261/2004

EU Regulation EC 261 of 2004 (dated 17 February 2005) applies to passengers departing from any EU airport, or from a non EU airport with an EU airline to an EU destination.

Passengers must note that compensation is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused due to extraordinary circumstances. Examples of such situations include extreme bad weather or security concerns such as fear of terror attack.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. If the delay is more than 5 hours at departure, the passenger is entitled to cancel his reservation and get refund.

The thumb of the rule for both delayed and cancelled flights are as follows:

  • Flights of 1500 kms or less: compensation amount is 250 euros.
  • Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
  • Flights of more than 3500 kms: compensation amount is 600 euros.

Thanks to the regulation, passengers need not worry as flight delay/cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of delayed/cancelled flights; your interests will be protected.

In case passengers are not able to claim compensation from the airlines, we can help the Airline Passenger to get their money owed by the airlines. Our delayed flight compensation calculator can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and reason of flight delay or cancellation. You may need to enter further details about yourself & co-passengers for whom you would like to claim the compensation from the airlines.

Was your flight cancelled without any notice?

Claim Compensation

About Air Nostrum

Air Nostrum was founded on 23rd May 1994 in Valencia, Spain under the name Air Nostrum Lineas Aereas del Mediterraneo (Air Nostrum Mediterranean Airlines). It started its operation on December 15th, 1994 carrying 16 passengers in a Fokker 50 Turboprop aircraft from Valencia to Bilbao. Air Nostrum operates as a franchisee of Iberia Airlines and Binter Canarias. This franchisee with Iberia Airline was signed on May of 1997 and acquired Binter Mediterraneo with all its operations.

In 1999, after Iberia’s merger with Aviaco, Air Nostrum took over some additional domestic and international services. The airline is owned by Nefinsa (74.8%), Caje Duero (22.2%) & Air Nostrummanagement (3%) and has over 2000 employees.

With over 71,000 annual flights and carrying over 3.7 million passengers, the airline Air Nostrum is considered as the leading aviation company in Spain. Since its establishment, the airline has managed to operate 2 million flights and has transported 64 million passengers. The airline is an affiliate member of the Oneworld Airline alliance.

Air Nostrum Flight

How to claim compensation for delayed or cancelled flights?

We are specialized in helping airline passengers to get their British airways compensation claim from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Hubs, Aircrafts & Destinations

The main base of the airline is in Valencia with its secondary hubs located at Barcelona Airport and Madrid-Barajas Airport. The airline operates an extensive network of 91 domestic and international routes to 51 destinations. Due to its franchisee with Iberia Airlines, it operates 200 flights to and from 60 airports spread across 7 European and North African countries on a daily basis.

The airline is primarily focused upon increasing connection to Madrid both domestically and internationally along with creating a niche market for itself. As of March 2014, the airline has a total of 40 fleets under its belt comprising of 5 ATR 72-600, 14 Bombardier CRJ200, 11 Bombardier CRJ900, and 10 Bombardier CRJ1000. According to the data from, the airline famous routes includes Ibiza – Palma de Mallorca, Menorca – Palma Mallorca, Madrid – San Sebastian, Madrid – Granada, Almeria – Madrid, Melilla – Malaga, Madrid – Santander, Madrid – Jerez De La Frontera, Madrid – Toulouse, Madrid – Valencia, Madrid – Pamplona.

Air Nostrum Awards & Services

Air Nostrum has won many awards because of its high-quality services such as ERA (European Regions Airline Associations) Airline of the Year Award on 6 different occasions, 5 Gold and 1 bronze. It has also won the famous Palme d’Or for Sustained Excellence, which was presented in recognition of sustained excellence and high business performance over an extended period. The airline was the first to be presented with this exceptional award.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
EU ✈ Non-EU
Non-EU ✈ EU
Non-EU ✈ Non-EU

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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