Volotea (V7) Flight Delay / Cancellation Compensation

If your Volotea flight delays for more than 3 hours, or was cancelled without prior notice, you may be eligible for compensation up to 600€ based on EU 261 rule.

Enter your flight details and check how much you can claim.

EC Regulation 261/2004

EC Regulation 261/2004 (dated 17 February 2005) applies to passengers departing from an EU airport, or from a non-EU airport with an EU airline to an EU destination.

Passengers must note that delayed flight compensation is subject to certain conditions and exceptions. There will be no compensation for a delay/cancellation caused by extraordinary circumstances, under which such delay/cancellation becomes unavoidable. Examples of such situations include bad weather or security concerns such as fear of a terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 kms or more; delay of 3 hours or more in intra-community flight of 1500 kms or more; and delay of 2 hours in case of flight of 1500 kms or less, the passenger is entitled to compensation under EU norms as set by the Regulation. This entitlement is when the delay is not caused by extraordinary circumstances. If the delay is more than 5 hours, the passenger is entitled to cancel his reservation and claim compensation.

The thumb of the rule for both delayed flights and cancelled flights are as follows:

  • Flights of 1500 kms or less: compensation amount is 250 euros.
  • Flights of 1500 kms to 3500 kms: compensation amount is 400 euros.
  • Flights of more than 3500 kms: compensation amount is 600 euros

Thanks to the regulation, passengers need not worry as flight delay or cancellation compensation claim norms are in place. If you want to travel by any airlines, you may be rest assured in case of flight delays or gets cancelled; your interests will be protected. In case passengers are not able to claim compensation from the airlines, we can help the air passengers to get their money owed by the airlines. Our freeflight compensation checker can be used to calculate the amount you can claim from the airlines by providing some information about your flights, i.e., flight number, flight date and the reason for flight delays or cancellations. You may need to enter further details about yourself & co-passengers for whom you would like to claim compensation from the airlines.

About Volotea

Volotea Airlines were founded in Spain in 2011. It started flying operation in 2012. Its headquarters are based in Barcelona, Spain. Volotea Airlines was established on the concept and model of low-cost airlines. Volotea’s operating bases are spread over in Italy, Spain and France, including in Asturias Airport, Bordeaux – Merignac Airport and Strasbourg International Airport.

Parent Company

Volotea Airlines was founded by a Spanish company Alaeo S.L. It has also received an equity investment from Axis Participaciones Empresariales, Corpfin Capital and CCMP Capital recently.

Major Destinations

Volotea flies to more than 52 destinations at this point. It flies both scheduled and chartered flights to many destinations in Europe including Eastern European destinations such as Albania and Croatia, Western European destinations in France and Germany. Majority of its flights operate to Greece, Italy and Spain. In Asia, Volotea flies only to Israel at this time.

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